AppDynamics

Summary

The provided diff does not include the actual amended contract language. It only states:

> “Added approximately 198 words to the document”

Accordingly, it is not possible to identify:

• The specific legal changes;
• New customer obligations or supplier rights;
• Changes to liability, confidentiality, security, or termination provisions;
• Whether customer data may be used to train, fine-tune, evaluate, or improve AI models;
• Whether such use is subject to consent, opt-out rights, anonymization, retention limits, or restrictions on human review; or
• Any new risks arising from the amendment.

AI Training and Customer Data

No substantive language concerning the use of customer data to train AI models is included in the supplied diff. Therefore, no conclusion can be drawn about whether the amendment:

• Permits model training using customer content or usage data;
• Allows data to be combined with other customers’ data;
• Grants the provider rights to retain or reuse inputs, outputs, prompts, or metadata;
• Applies only to de-identified or aggregated data;
• Provides an opt-out or requires prior consent; or
• Limits use to providing the services.

Information Needed

Please provide the actual added, deleted, and replacement text, using the stated notation—for example:

• {added text}
• [deleted text]
• [{old text}]{new text}

Once the substantive language is provided, the changes can be analyzed for legal effect and specific risks, including any provisions authorizing the use of customer data for AI training or model improvement.

Summary of Important Changes

1. Privacy policy description broadened to Splunk subsidiaries

The revised text refers to “Splunk LLC and its subsidiaries” rather than only “Splunk” or “Splunk Contracting.” It states that the Privacy Policy explains how Splunk LLC and its subsidiaries “use and disclose information you provide us.”

Potential risk

• This may clarify or broaden the group of entities permitted to process or disclose customer-provided information.
• The change does not specify which subsidiaries are covered, their locations, or whether data may be transferred internationally.
• The operative Privacy Policy should be reviewed to determine the permitted purposes, recipients, retention periods, and international-transfer mechanisms.

2. More general description of information use and disclosure

The wording now expressly states that Splunk and its subsidiaries use and disclose information provided by users. The diff does not provide the detailed purposes or categories of information covered.

Potential risk

• “Information you provide us” is broad and could include personal data, account information, support materials, or other submitted content, depending on the Privacy Policy’s definitions.
• The change may create a clearer basis for internal sharing or disclosure to affiliates and service providers, but the actual legal effect depends on the incorporated Privacy Policy and customer contract.

3. Contracting language changed

The text now states that Splunk has designed its contracting process to be simple and to accelerate use of “Splunk solutions,” replacing “Splunk products.”

Potential risk

• “Solutions” may be broader than “products” and could encompass services, hosted offerings, support, professional services, or related features.
• This appears primarily marketing or website language and does not, by itself, create clear new contractual obligations.

4. Website-content and navigation changes

The diff removes or reorganizes substantial website navigation, footer, resource links, and references to the Export Controls page. It also changes the presentation of the Privacy Policy, Contracting Hub, and Website Terms of Use.

Potential risk

• Removing or relocating links may make it less clear which policies apply or where the controlling versions can be found.
• The revised page should identify effective dates, version controls, and incorporation language for the Privacy Policy and Website Terms.

5. AI-model training and customer data

No express change concerning AI training was identified. The diff contains no language stating that customer data, submitted information, telemetry, prompts, logs, or content may or may not be used to train, fine-tune, evaluate, or improve AI models.

However, the broader reference to information being “used and disclosed” warrants checking the full Privacy Policy and applicable product or data-processing terms for AI-specific provisions.

Summary of Important Changes

1. Privacy Policy description clarified

The prior text stated that the Privacy Policy explains how “Splunk LLC and its subsidiaries use and disclose information you provide us.”

The revised text states that the Privacy Policy explains how “Splunk LLC and its subsidiaries use and disclose information you provide us.” This language is effectively retained, but it is moved into a reorganized legal-resources page and presented as a description or link to the Privacy Policy.

Risk/impact

• This wording confirms that Splunk and its subsidiaries may both use and disclose information provided by users.
• It does not itself specify:
• What categories of information are covered;
• The purposes of use;
• The recipients of disclosures;
• Retention periods;
• International transfers; or
• User rights and controls.
• Those details must be assessed in the linked Privacy Policy, which is not included in this diff.

2. Change from “solutions” to “products”

The contracting-related text changes from:

> “using Splunk solutions”

to:

> “using Splunk products”

Risk/impact

This appears to be a terminology change rather than a substantive expansion or restriction of rights. However, “products” could be interpreted more narrowly than “solutions” and may affect how the contracting materials describe the scope of offerings. No contractual rights, warranties, or usage permissions are changed in the supplied text.

3. Export-controls content reorganized

Text concerning export controls is moved and relabeled as “Export Controls” and “Information on the export control status of Splunk products.”

Risk/impact

• The revised page appears to direct users to export-control information rather than materially changing export-control obligations.
• Customers should still review the actual export-control terms for restrictions on access, transfer, resale, or use by prohibited persons, countries, or end uses.

4. Website navigation and footer additions

The revised content adds or displays links to:

• Privacy Policy;
• Contracting Hub;
• Website Terms of Use;
• Legal Resources and Policies;
• Export Controls; and
• Various corporate, product, and informational pages.

Risk/impact

These additions may make additional legal documents more prominent or easier to access. They do not, by themselves, incorporate those documents into a customer contract or establish that they supersede negotiated terms.

5. AI-model training

No express change concerning AI training was identified.

The diff contains no language stating whether customer data is:

• Used to train, fine-tune, or improve AI models;
• Excluded from model training;
• De-identified before such use;
• Shared with AI providers; or
• Subject to customer opt-out or consent rights.

Accordingly, this diff does not establish any new permission or restriction regarding AI-model training. The Privacy Policy, product-specific terms, and AI terms should be reviewed separately.

Summary of Important Changes

1. Privacy-policy description narrowed or simplified

• The updated text states that the Privacy Policy explains how Splunk LLC and its subsidiaries use and disclose information provided by users.
• The prior wording appears to have included a more specific reference to export-control status and information about Splunk products.
• Risk: The new wording is high-level and does not itself explain:
• What categories of information are collected;
• The purposes for which information is used;
• Whether information is shared with service providers or affiliates;
• Retention periods, international transfers, or user rights; or
• Any limitations on secondary uses.

Users must review the linked Privacy Policy and any applicable product-specific terms to determine the actual scope of data use.

2. Broader reference to Splunk entities

• The language changes from referring primarily to Splunk LLC to referring to Splunk LLC and its subsidiaries.
• Risk: This may expand the group of entities covered by the stated data-use and disclosure practices. It could also affect which entity acts as controller, service provider, contracting party, or recipient of personal data.

The text does not identify the relevant subsidiaries or explain whether all subsidiaries may access or independently use customer information.

3. “Products” changed to “solutions”

• The wording changes from “Splunk products” to “Splunk solutions.”
• Risk: “Solutions” may be broader or less precise than “products,” potentially covering services, platforms, professional services, integrations, or other offerings. The practical legal effect is unclear without defined terms elsewhere.

4. Contracting-process language added

• The revised page states that Splunk has designed its contracting process to be simple and to accelerate customers’ use of Splunk solutions.
• This appears primarily promotional and procedural, but it reinforces that customers may need to consult separate contracting materials, including the Contracting Hub and Website Terms of Use.

5. AI-model training and customer data

• No express change concerning AI training was identified in the supplied diff.
• The diff does not add or remove language stating whether customer data, content, telemetry, prompts, outputs, or usage data may be used to train, fine-tune, evaluate, or improve AI models.
• However, the broader statement that Splunk and its subsidiaries may “use and disclose information you provide us” is not sufficiently specific to resolve AI-training questions.

Recommended review: Check the full Privacy Policy, product terms, AI terms, data-processing addendum, and any service-specific documentation for explicit restrictions or permissions regarding use of customer data for AI model development.

Structured Summary of Important Changes

1. Privacy Policy content and placement

• The page no longer presents a general description beginning with language that the Privacy Policy explains how Splunk LLC and its subsidiaries “use and disclose information you provide us.”
• That description appears to have been moved into a broader legal-resources/navigation section and converted into a link or promotional text directing users to “Read the Policy.”
• The underlying wording appears substantially unchanged: Splunk LLC and its subsidiaries use and disclose information provided by users.

Risk/impact:

This appears primarily to be a website restructuring rather than a substantive amendment to privacy practices. However, moving the privacy explanation into navigation or marketing content could make the operative Privacy Policy less prominent or create uncertainty about which document governs. The actual Privacy Policy should be reviewed separately to confirm whether any detailed data-use provisions changed.

2. Export Controls content

• References to export controls have been reorganized. The page now includes an “Export Controls” heading and a statement concerning information on the export-control status of Splunk products.
• Prior language referring to Splunk and its subsidiaries “use and disclose information you provide us” is replaced in parts of the diff by export-control navigation and wording concerning the “export control status of Splunk products.”

Risk/impact:

This appears to separate or relabel export-control information from the Privacy Policy and contracting materials. It may improve navigation, but customers should confirm that export-control restrictions, compliance obligations, and product classifications have not changed in the linked Export Controls materials.

3. Contracting Hub and Website Terms

• New or more prominent links are added for:
• Splunk Contracting Hub
• Website Terms of Use
• Export Controls
• Privacy Policy
• Legal Resources and Policies
• The contracting language remains substantially the same: Splunk states that its contracting process is designed to accelerate customers’ use of Splunk products or solutions.
• The Website Terms notice remains, including an instruction to read the Terms before using the site.

Risk/impact:

The changes may affect which terms users encounter and how prominently they are displayed. Customers should verify whether the linked Website Terms or Contracting Hub contain updated incorporation-by-reference provisions, disclaimers, or liability terms.

4. AI training and customer data

• No express change concerning the use of customer data to train AI models was identified.
• The diff contains no language authorizing, restricting, or clarifying whether customer content, telemetry, prompts, logs, or other data may be used to train, fine-tune, evaluate, or improve AI models.
• The reference to “LLMs vs. SLMs” appears to be a website article link only and does not itself create a data-use right.

Recommended follow-up:

Review the full Privacy Policy, product-specific terms, data-processing terms, and any AI feature terms for provisions addressing model training, service improvement, de-identification, retention, or customer opt-out rights.

Executive Summary

The diff substantially restructures Cisco’s Privacy Statement and changes the presentation and scope of covered data. However, the provided changes do not expressly authorize, prohibit, or otherwise describe using customer data to train AI models.

Important Changes and Risks

1. Broader and more detailed definition of Personal Data

The revised text defines Personal Data as information that can reasonably identify, or make identifiable, an individual. It adds or clarifies categories including:

• Communications content, including audio, video, text, social media, forums, and other communications
• Financial information, including bank and credit-card details
• Business interests, opinions, and CRM information
• Website and Solution usage data
• Device identifiers and telemetry, including IP and MAC addresses, when linked to an individual’s device
• Data linked with other Personal Data

Risk: The expanded definition may bring more partner, customer, employee, communications, and technical data within Cisco’s privacy obligations and permitted processing framework. Linking otherwise technical or pseudonymous data to an individual may increase privacy, security, and regulatory exposure.

2. Expanded scope of covered interactions

The revised statement more clearly covers interactions involving:

• Cisco websites
• Cisco Solutions and offers
• Customer support
• Events, meetings, offices, and other direct interactions
• Websites or Solutions that link to or reference the Privacy Statement

It also states that specific Cisco disclosures, offer descriptions, or notices may apply to particular interactions.

Risk: Customers may need to review multiple product-specific or collection-time notices to understand actual processing practices.

3. Product-specific notices take precedence

The revision changes the hierarchy of documents. Where a specific notice differs from the general Privacy Statement, the specific notice will govern the relevant collection, use, access, correction, and related choices. It also states that the U.S.-English version controls over translated versions.

Risk: Important processing terms may be located outside the main Privacy Statement, potentially making obligations and rights less transparent. The U.S.-English precedence clause may create interpretation issues for non-U.S. users.

4. Cookies and automated decision-making

The navigation and subject matter now expressly reference:

• Cookies and similar technologies
• Automated decision-making
• Linked websites
• Third-party applications
• International transfers and storage
• Children’s privacy and California privacy rights

Risk: These topics appear to be more prominently incorporated, but the excerpt does not provide the operative details. The automated decision-making reference should be reviewed for profiling, eligibility, ranking, or other decisions affecting customers.

5. AI-model training

No express language in the supplied diff states that Cisco may use customer data, communications, telemetry, or Personal Data to:

• Train, fine-tune, or evaluate AI or machine-learning models
• Create generalized models
• Retain prompts, outputs, or customer content for model improvement
• Share data with AI providers for training

Accordingly, the diff shows no identifiable change specifically permitting or restricting AI training. Nevertheless, the expanded categories of communications, usage data, telemetry, and linked data could be relevant if broader “use” provisions elsewhere authorize model development. The full “Use of Personal Data” section should be checked separately.

Summary of Important Changes

Overall assessment

The diff appears primarily to reflect a website redesign, navigation change, or corrupted text extraction, rather than a negotiated change to substantive legal terms. Much of the deleted text consists of duplicated navigation menus, footer content, headings, and links.

Privacy and data-use language

The diff contains or reconstructs language stating that:

> “The Privacy Policy explains how Splunk LLC and its subsidiaries use and disclose information you provide us.”

Risk implications

• This wording confirms that Splunk LLC and its subsidiaries may use and disclose information provided by users.
• The reference to “information you provide us” is broad and does not, by itself, specify:
• What categories of data are covered;
• The purposes of use;
• Which affiliates or third parties may receive the data;
• Retention periods;
• Whether customer content is used for product improvement or analytics; or
• Whether data is transferred internationally.
• The actual scope and limitations should therefore be reviewed in the linked Privacy Policy, rather than inferred from this webpage text.

AI model training

No express change identified

The diff contains no explicit language authorizing, restricting, or modifying the use of customer data to train artificial-intelligence or machine-learning models.

In particular, it does not state whether Splunk may:

• Use customer content, telemetry, prompts, logs, or other submitted data to train or fine-tune AI models;
• Use such data to improve AI features or services;
• De-identify or aggregate customer data for model development;
• Permit third-party model providers to train on customer data; or
• Exclude customer data from training by default or upon request.

The presence of AI-related website navigation or articles (for example, references to LLMs and SLMs) does not create a contractual right to train on customer data.

Other notable changes

• References appear to shift from general “Splunk” wording to “Splunk LLC and its subsidiaries,” potentially broadening the entities covered by the privacy disclosure.
• “Products” appears to be replaced with “solutions,” which may be broader but appears descriptive rather than a material contractual amendment.
• Export-control wording and related navigation appear to have been rearranged or replaced with general legal-resource content. No clear change to export-control obligations is identifiable from this diff.
• The page now emphasizes reviewing the Privacy Policy and Website Terms before use, but the diff does not show new operative terms.

Recommended follow-up

Review the complete Privacy Policy, applicable product terms, and any AI-specific data-processing terms for an express customer-data training prohibition, permission, opt-out, or confidentiality commitment.

Summary of Important Changes

1. Main change: legal-resource page restructuring

The diff appears primarily to replace or reorganize the content of Splunk’s legal-resources webpage:

• The page title and introductory text were replaced with navigation links and legal-resource categories.
• New links or sections were added for:
• Privacy Policy
• Splunk Contracting Hub
• Website Terms of Use
• Export Controls
• Legal Resources and Policies
• The page now includes broader site-navigation content, including company, product, learning, contact, language, and footer links.
• The footer was updated to include “Modern Slavery - 2026” and a 2026 copyright notice.

These changes appear largely editorial, navigational, or related to website layout rather than amendments to contractual obligations.

2. Privacy disclosure language

The prior text stated that Splunk LLC and its subsidiaries explain how they “use and disclose information you provide us.” The revised content retains this concept, but presents it as a link or summary directing users to the Privacy Policy:

> “Privacy Policy explains how Splunk LLC and its subsidiaries use and disclose information you provide us.”

Risk assessment

• The diff does not appear to expand or narrow the substantive categories of information Splunk may collect, use, disclose, retain, or share.
• The operative privacy terms may now be located in, or incorporated through, the separate Privacy Policy. Users should review that document for the controlling language.
• Because the page now emphasizes links and navigation rather than displaying detailed terms, there may be a practical risk that users overlook the applicable privacy provisions.

3. AI-model training and customer data

No express change concerning AI training was identified.

The diff does not add or remove language addressing:

• Training, fine-tuning, or improving artificial-intelligence or machine-learning models;
• Use of customer data, content, telemetry, logs, prompts, or outputs for AI development;
• Whether customer data is used for product improvement;
• Opt-out rights or restrictions on AI training;
• De-identification, aggregation, or anonymization for model training; or
• Disclosure of customer data to AI providers.

Accordingly, this diff provides no basis to conclude that Splunk’s rights to use customer data for AI training have changed. Any such rights would need to be assessed in the operative Privacy Policy, product terms, data-processing agreement, or other customer contract.

4. Overall legal significance

The changes appear to be website-content and navigation updates, not substantive amendments to customer data rights or contractual terms. The principal practical issue is ensuring that the correct linked Privacy Policy and other legal documents are reviewed, including their effective dates and incorporation language.

Summary of Important Changes

1. Privacy-policy description changed or clarified

• The text now states that the Privacy Policy explains how Splunk LLC and its subsidiaries use and disclose information provided by users.
• This is potentially important because it expressly references both:
• Use of information; and
• Disclosure of information.
• However, the diff appears to contain substantial webpage-navigation and text-extraction artifacts. It does not show the underlying Privacy Policy provisions, so it is not possible to determine whether the legal scope of data use or disclosure has materially expanded.

2. Entity coverage clarified

• The wording changes from references to “Splunk Contracting” and “Splunk” to “Splunk LLC” and its subsidiaries.
• This may broaden or clarify which entities are covered by the referenced policies and may mean that data handling by affiliated companies is included.

3. Product terminology updated

• “Splunk products” is replaced with “Splunk solutions.”
• This is likely a branding or terminology update, but it could broaden the description of the offerings covered by the contracting process.

4. Additional website instructions and content

• The revised content includes a direction to read the Privacy Policy and Website Terms of Use carefully before using the site.
• It also adds or preserves extensive links and footer content, including:
• Export Controls
• Privacy Policy
• Contracting Hub
• Website Terms of Use
• “Do not sell or share my personal data”
• These appear primarily to be website-navigation changes rather than amendments to contractual rights or obligations.

AI Training and Model Use

• No express change concerning the use of customer data to train AI models is shown.
• The diff does not add or remove language addressing:
• Training, fine-tuning, or improving AI or machine-learning models;
• Use of customer content, telemetry, prompts, or inputs for AI training;
• Whether customer data is used to train shared or third-party models;
• Opt-out rights, consent, or restrictions on AI-related processing.
• The general reference to using and disclosing information is not, by itself, sufficient to establish authorization for AI training. Any AI-training rights would need to be confirmed in the full Privacy Policy, customer agreement, product terms, or data-processing terms.

Key Risk Assessment

The principal potential risk is ambiguity about whether Splunk LLC and its subsidiaries may use or disclose information supplied by users. The displayed diff does not provide enough substantive policy text to assess the limits, purposes, recipients, retention periods, or safeguards applicable to that information.

Summary

The provided diff does not include the text of the changes. It only states that approximately 198 words were added:

> “Added approximately 198 words to the document”

Accordingly, it is not possible to determine:

• What contractual provisions were added or modified;
• Whether any rights, obligations, warranties, indemnities, or liability limits changed;
• Whether customer data may be accessed, retained, disclosed, or shared differently;
• Whether customer data may be used to train, fine-tune, evaluate, or improve AI models;
• Whether the customer can opt out of AI training or object to such use;
• Whether data is anonymized, aggregated, de-identified, or otherwise protected before model use;
• Whether vendors or subprocessors may use the data for their own AI development;
• Whether the customer receives ownership rights, confidentiality protections, or deletion rights concerning inputs, outputs, or derived data.

AI-Training Risk Assessment

No conclusion can be reached regarding AI-model training because the actual added language is missing. The added provisions could potentially:

• Authorize use of customer content or personal data to train or improve models;
• Permit use for provider or third-party commercial purposes;
• Apply training rights automatically without consent or an opt-out;
• Allow retention of data after termination;
• Permit disclosure to affiliates, subprocessors, or model providers; or
• Limit the provider’s responsibility for confidentiality, security, or regulatory compliance.

Information Needed

Please provide the actual redline text, including the approximately 198 added words and any surrounding provisions. The changes should be shown using the stated notation:

• Additions: {text}
• Deletions: [text]
• Replacements: [old text]{new text}

Without the underlying wording, a reliable legal-risk analysis cannot be performed.

Summary of Changes

Scope of the Diff

• The diff states only that approximately 197 words were removed.
• The actual deleted language is not provided.
• No additions, replacements, or specific clause text are shown.

Customer Data and AI Training

• No specific change to AI-training terms can be confirmed from the available diff.
• It is not possible to determine whether the removed language:
• Allowed or prohibited use of customer data to train, fine-tune, or improve AI models;
• Required customer consent before using data for AI training;
• Limited training to aggregated, anonymized, or de-identified data;
• Applied retention, deletion, confidentiality, or security restrictions to training data;
• Addressed whether customer prompts, inputs, outputs, or usage metadata could be used for model improvement; or
• Required the provider to disclose its AI-training practices.

Potential Legal Risks

Because the deleted text is unavailable, the removal could have materially different effects:

• Expanded data-use rights: The deleted language may have restricted the provider’s ability to use customer data, so its removal could leave broader implied or default rights.
• Loss of customer protections: The removed text may have included confidentiality, data minimization, opt-out, deletion, or consent requirements.
• Ambiguity: If AI-training provisions were removed without replacement, the agreement may no longer clearly define whether customer data can be used for model development.
• Reduced accountability: Deleted audit, notice, or transparency obligations could make it harder for the customer to verify how its data is processed.
• Regulatory and contractual exposure: Any broader use of personal, confidential, regulated, or proprietary data for AI training could create privacy, confidentiality, intellectual-property, and sector-specific compliance risks.

Recommended Review

Obtain the actual 197 deleted words and compare them with the prior and revised versions. Particular attention should be given to terms such as “train,” “fine-tune,” “improve,” “develop,” “model,” “service data,” “customer data,” “inputs,” “outputs,” “aggregated,” “de-identified,” “opt out,” and “consent.” Without the deleted text, no definitive conclusion can be reached about whether the amendment improves or weakens the customer’s position.

Summary

The provided diff does not include the actual added, deleted, or replaced legal language. It only states:

> “Added approximately 197 words to the document”

Accordingly, the substantive contractual changes and associated risks cannot be analyzed.

AI Training and Customer Data

No language is provided addressing whether the customer’s data may be:

• Used to train, fine-tune, or improve AI models;
• Used to develop products or services;
• Shared with model providers, subcontractors, or other third parties;
• Retained after the contract ends for training or analytics;
• De-identified, aggregated, or otherwise transformed before use;
• Excluded from training by default or only excluded upon customer request;
• Used for human review, monitoring, evaluation, or safety testing.

Therefore, it is not possible to determine whether the amendment expands or restricts the provider’s rights to use customer data for AI-related purposes.

Key Risks Requiring Review

The missing text should be reviewed for:

1. Scope of permitted use

Whether “service improvement,” “analytics,” or similar broad language includes AI training.

2. Customer control

Whether the customer can opt out, and whether opting out applies retroactively to data already used.

3. Data categories

Whether confidential information, personal data, prompts, outputs, or usage data are covered.

4. Third-party access

Whether data may be provided to affiliates, cloud providers, or external AI vendors.

5. Retention and deletion

Whether training datasets, model weights, logs, or backups remain after termination or deletion requests.

6. Confidentiality and privacy compliance

Whether AI use is consistent with confidentiality obligations, data-processing terms, and applicable privacy laws.

Conclusion

No reliable legal conclusion can be drawn from the information supplied. The full diff—or at least the approximately 197 added words and any surrounding provisions—is needed to identify material changes, including any change to the use of customer data for AI model training.

Summary of Important Changes

1. Page content and navigation were substantially reorganized

• The page title and general legal-navigation elements remain, including links for:
• Export Controls
• Privacy Policy
• Splunk Contracting Hub
• Website Terms of Use
• Legal Resources and Policies
• The revised text appears to consolidate or restructure the legal-resources page rather than introduce a new standalone agreement.
• References to Splunk LLC have been changed or expanded to refer to “Splunk LLC and its subsidiaries” in connection with the Privacy Policy.

2. Privacy Policy description was revised

The revised language states that:

> “The Privacy Policy explains how Splunk LLC and its subsidiaries use and disclose information you provide us.”

This is broader and more explicit than the prior presentation, which primarily referred to the Privacy Policy without this summary. The language confirms that information supplied by users may be both used and disclosed, but it does not itself specify:

• What categories of information are covered;
• The purposes of use;
• The recipients or categories of recipients;
• Retention periods;
• International transfers;
• Customer rights; or
• Whether customer-provided content is used for product improvement or artificial intelligence purposes.

Those details must be checked in the linked Privacy Policy and any applicable product or enterprise terms.

3. Possible scope expansion to subsidiaries

The wording now expressly refers to Splunk’s subsidiaries, rather than only Splunk LLC. This may indicate that the Privacy Policy applies to information handled by a broader group of corporate entities. Customers should verify:

• Which entity is the contracting party;
• Which entities act as data controllers or processors;
• Whether subsidiaries may access or disclose customer information; and
• Whether different jurisdictions’ terms apply.

4. Contracting language was added

The revised page includes promotional/process language stating that Splunk has designed its contracting process to be simple and to accelerate use of Splunk “solutions.” This appears operational rather than contractual and does not, by itself, create a new customer obligation. However, it should not be treated as replacing or modifying the actual order form, master agreement, data processing addendum, or product-specific terms.

5. AI-training provisions

No express changes concerning the use of customer data to train AI models were identified in this diff.

The diff does not state whether Splunk may:

• Use customer content to train, fine-tune, or improve AI models;
• Use telemetry, prompts, logs, or outputs for AI development;
• De-identify or aggregate customer data for model training;
• Permit third-party model providers to access customer data; or
• Offer an opt-out or enterprise restriction.

Because the revised Privacy Policy description broadly refers to using and disclosing information, customers should review the full Privacy Policy and AI/product terms for any separate model-training rights or restrictions.

Executive Summary

The diff appears primarily to restructure Splunk’s legal-resource webpage and navigation content. It does not introduce an express right to use customer data to train AI models, nor does it restrict or clarify AI training practices.

Important Changes

1. Reorganization of Legal Resources

The page content is reorganized into separate links or sections for:

• Privacy Policy
• Splunk Contracting Hub
• Website Terms of Use
• Export Controls
• Legal Resources and Policies

This appears to be a website-navigation change rather than a substantive amendment to the underlying legal terms.

2. Privacy Policy Description

The revised text expressly states that the Privacy Policy:

> “explains how Splunk LLC and its subsidiaries use and disclose information you provide us.”

This wording identifies both Splunk LLC and its subsidiaries as entities covered by the policy. It also broadly describes the policy as covering the use and disclosure of information provided by users.

Risk/impact: This is a general description and does not itself specify:

• What categories of data may be used;
• The purposes of use;
• Whether data is shared with service providers or affiliates;
• Retention periods;
• Whether customer content is used for product improvement or AI training.

Those details would need to be reviewed in the Privacy Policy itself and any applicable customer agreement or data-processing terms.

3. Export Controls Content

The page now more clearly labels the export-controls material as information concerning the:

> “export control status of Splunk products.”

This appears to improve labeling and navigation. No new customer obligations or substantive export-control requirements are visible in the diff.

4. Contracting Hub and Website Terms

The revised content directs users to the Contracting Hub and states that the Website Terms of Use should be read before using the site. This appears to be a presentation and navigation change, not a modification of the contractual terms themselves.

AI Training and Customer Data

No provision in the supplied diff:

• Authorizes Splunk to train AI models using customer data;
• Prohibits such training;
• Defines “customer data,” “content,” or “inputs” for AI purposes;
• Addresses de-identification, aggregation, or use of telemetry for model training;
• Explains opt-out rights or consent requirements.

Accordingly, the diff creates no clear new AI-training right or protection. However, because the revised privacy description broadly refers to using and disclosing information provided to Splunk, customers should review the complete Privacy Policy, product-specific terms, AI terms, and data-processing agreement for any separate provisions concerning model training or product improvement.

Executive Summary

The diff appears to replace substantial substantive content on Splunk’s “Legal Resources and Policies” page with navigation, marketing, and footer content. It does not show any express provision about using customer data to train AI models.

Important Changes

1. Removal or displacement of privacy-policy language

The prior text stated that:

> “The Privacy Policy explains how Splunk LLC and its subsidiaries use and disclose information you provide us.”

That language is removed or displaced in the revised content. The revised version instead contains general navigation references such as:

• “Privacy Policy”
• “Splunk Contracting Hub”
• “Website Terms of Use”
• “Legal Resources”

Risk: The diff does not necessarily prove that the Privacy Policy itself was amended, but it indicates that the explanatory privacy language is no longer presented in this page content. Users may have less context about how information is used and disclosed, potentially creating transparency or notice concerns if this page was intended to provide that explanation.

2. Broader description of entities covered

The revised wording refers to:

> “Splunk LLC and its subsidiaries”

The earlier content appears to focus more narrowly on “Splunk LLC” in some places. Including subsidiaries may broaden the apparent scope of the entities that may use or disclose information.

Risk: Depending on the governing Privacy Policy, this could signal that data practices apply across a wider corporate group. The actual legal effect depends on whether the Privacy Policy separately identifies the relevant data controllers, affiliates, or contracting entities.

3. New contracting and product-marketing language

The revised content adds:

> “We have designed our contracting process to be as simple as possible to accelerate your journey to using Splunk solutions.”

It also changes “products” to “solutions” and adds links or references to the Contracting Hub.

Risk: This is primarily promotional and organizational language, but references to a contracting hub may direct users to separate contractual terms. Customers should confirm which agreement controls, particularly regarding data ownership, confidentiality, service data, and permitted uses.

4. Expanded website navigation and footer disclosures

The revision adds extensive links and references, including:

• “Cookies / Do not sell or share my personal data”
• Website Terms of Use
• Privacy
• Export Controls
• Modern Slavery
• AI-related educational content, such as “LLMs vs SLMs”

These appear to be website navigation or footer elements rather than operative contractual terms.

AI Training and Customer Data

• No express new authorization to use customer data, content, telemetry, or service data to train, fine-tune, or improve AI models appears in this diff.
• No express restriction or prohibition on AI training appears either.
• The appearance of AI-related article links does not itself create a right to train models using customer data.
• The relevant AI-training terms should be checked in the applicable Privacy Policy, product terms, data-processing agreement, and service-specific documentation.

Summary of Important Changes

1. Reorganization of the legal-resources page

The content appears to be primarily a restructuring or replacement of website navigation and footer text rather than an amendment to substantive contractual terms.

Key changes include:

• The page title and introductory language were reorganized.
• Navigation links were added or made more prominent for:
• Privacy Policy
• Contracting Hub
• Website Terms of Use
• Export Controls
• Legal Resources
• The page now separates and labels “Export Controls” and “Privacy Policy” content more clearly.
• General website footer content was added, including company links, product links, contact information, social-media links, cookie preferences, and a “Do not sell or share my personal data” link.

2. Privacy Policy reference clarified

The revised text expressly states that:

> “Splunk LLC and its subsidiaries use and disclose information you provide us.”

This is a clearer and more prominent description of the entities covered by the Privacy Policy. The prior wording appears to have been embedded in a broader page description and was less clearly presented.

Risk/implication: This wording confirms that information may be used or disclosed not only by Splunk LLC but also by its subsidiaries. However, the diff does not state what categories of information are involved, the purposes of use, the recipients, or the applicable retention periods. Those details must be reviewed in the linked Privacy Policy.

3. Export-control information separated from privacy disclosures

The revised page distinguishes export-control information from the Privacy Policy. The prior text appears to have combined or intermingled references to:

• How information is used and disclosed; and
• The export-control status of Splunk products.

The new structure should reduce confusion between privacy practices and export-control compliance.

4. No apparent AI-training change

The diff contains no express language authorizing, prohibiting, or modifying the use of customer data to train artificial-intelligence or machine-learning models.

In particular, it does not address:

• Training, fine-tuning, or improving AI models;
• Use of customer content, telemetry, logs, prompts, or outputs for AI development;
• Whether data is de-identified or aggregated before use;
• Whether third-party AI providers may receive customer data;
• Opt-out rights or customer-consent requirements.

Accordingly, no direct change to AI-training rights can be identified from this diff. Nevertheless, the broad statement that Splunk and its subsidiaries may “use and disclose information you provide us” could be relevant if the underlying Privacy Policy defines AI development or model improvement as a permitted use. The linked Privacy Policy and any product-specific data-processing terms should therefore be reviewed separately.

Overall assessment

The changes appear primarily editorial and navigational, but the more prominent reference to use and disclosure by Splunk and its subsidiaries warrants review of the underlying Privacy Policy for any broad data-use, disclosure, affiliate-sharing, or AI-related provisions.

Executive Summary

The diff appears primarily to restructure and clean up the Splunk “Legal Resources and Policies” webpage. It does not appear to amend the substantive Privacy Policy, Terms of Use, or other contractual terms. The changes mostly replace navigation labels and duplicated webpage content with clearer introductory text and links.

Important Changes

1. Privacy Policy description clarified

The revised page states that the Privacy Policy explains how Splunk LLC and its subsidiaries use and disclose information provided by users.

Potential risk: This is a broad description of data-use and disclosure practices. However, the diff does not include the underlying Privacy Policy provisions, so it is not possible to determine whether the scope of collection, disclosure, retention, or permitted purposes changed.

2. Splunk entities identified more clearly

The language now refers to “Splunk LLC and its subsidiaries”, rather than using the more general or fragmented wording appearing in the prior version.

Potential risk: This may clarify that data practices apply across multiple corporate entities. Users should review the actual Privacy Policy to determine which entity acts as controller, processor, or service provider and where data may be transferred.

3. Contracting Hub description added or emphasized

The revised content explains that Splunk has designed its contracting process to accelerate customers’ use of Splunk “solutions” and directs users to the Splunk Contracting Hub.

Potential risk: The Contracting Hub may contain or link to contractual documents that govern customer use of Splunk services. The diff does not show changes to those contracts, so users should confirm which terms are incorporated by reference.

4. Website Terms of Use notice retained

The page continues to instruct users to read the Website Terms of Use before using the site.

Potential risk: This reinforces that website use is subject to separate terms, but no substantive modification to those terms is shown.

AI Training and Customer Data

No language in the diff expressly addresses:

• Training, fine-tuning, or improvement of AI or machine-learning models;
• Whether customer data, prompts, logs, or content may be used for AI training;
• Opt-out or opt-in rights relating to AI training;
• Human review of customer data for model development; or
• Restrictions on use of customer data to train third-party models.

Accordingly, the diff shows no identifiable change—either expansion or restriction—in Splunk’s rights to use customer data for AI model training. Any such terms would need to be reviewed in the full Privacy Policy, applicable product terms, data-processing addendum, or AI-specific terms.

Analysis

The supplied diff does not include the actual amended contract language. It only states:

> “Added approximately 197 words to the document”

Without the text of the additions, deletions, or replacements, it is not possible to determine:

• Whether the customer’s data may be used to train, fine-tune, or improve AI models;
• Whether such use requires the customer’s consent or is automatic;
• Whether data is anonymized, aggregated, or de-identified before use;
• Whether the provider may share data with affiliates, subprocessors, or third parties;
• Whether the customer can opt out of AI training or withdraw consent;
• Whether confidential information, personal data, prompts, outputs, or usage metadata are included;
• Whether the provider obtains ownership or broad usage rights in customer data;
• Whether new retention, security, cross-border transfer, or regulatory obligations apply; or
• Whether liability, indemnity, or warranty protections have changed.

Information Needed

Please provide the actual redlined language, using the stated notation:

• Additions: {new text}
• Deletions: [deleted text]
• Replacements: [old text]{new text}

Once provided, the changes can be analyzed for legal effect, with particular attention to AI-model training, data ownership, confidentiality, privacy, consent, opt-out rights, and related risk allocation.

Summary of Important Changes

1. Legal Resources page content reorganized

The revised text appears to replace a largely navigational/footer page with a more focused “Legal Resources and Policies” page. It now highlights:

• Export Controls
• Privacy Policy
• Splunk Contracting Hub
• Website Terms of Use
• Legal Resources and Policies

The prior content included broader website navigation, company information, product links, articles, contact links, social-media links, and footer notices. Those elements appear to have been removed from this page or omitted from the revised extract.

2. Privacy Policy description changed or became more prominent

The revised wording states that the:

> “Privacy Policy explains how Splunk LLC and its subsidiaries use and disclose information you provide us.”

This is a more direct description of data practices than the surrounding prior navigation text. It may make the Privacy Policy more prominent, but the diff does not show changes to the Privacy Policy’s substantive provisions, such as:

• Types of information collected
• Purposes for processing
• Data sharing or disclosures
• Retention
• International transfers
• Customer rights
• Security measures
• Artificial intelligence or machine-learning use

The reference to “information you provide us” could be read broadly, but the actual scope must be determined from the incorporated Privacy Policy.

3. Contracting information revised

The revised page adds a statement that:

> “We have designed our contracting process to be as simple as possible to accelerate your journey to using Splunk solutions.”

This is promotional or explanatory language and does not, by itself, appear to change contractual rights, obligations, liability, warranties, or pricing.

4. Export-controls language

The revised page continues to identify Export Controls as a legal resource. The diff does not show substantive export-control terms, restrictions, licensing commitments, or compliance obligations. Users should consult the linked export-control information for operative requirements.

5. AI training and use of customer data

No express change concerning AI-model training was identified.

The diff does not add or remove language addressing whether Splunk may:

• Use customer data to train, fine-tune, or improve AI models
• Use customer content for generative-AI development
• Create or retain prompts, outputs, telemetry, or model-training datasets
• De-identify or aggregate customer data for AI purposes
• Opt customers in or out of AI training
• Use data belonging to customers to train models operated by Splunk or third parties

Because the revised text refers generally to information that users provide and to Splunk’s use and disclosure of that information, the applicable Privacy Policy, product terms, data-processing addendum, and AI-specific terms should be reviewed separately for any training rights or restrictions.

Summary

The provided diff does not include the actual added, deleted, or replaced legal language. It only states that approximately 197 words were added.

Key Legal Changes

• Cannot be determined: The substance of the changes, including any new obligations, rights, limitations of liability, confidentiality terms, data-processing provisions, or termination rights, cannot be analyzed without the underlying text.
• No reliable comparison possible: Because the additions and deletions are not shown, it is not possible to identify which party benefits, whether existing protections were narrowed, or whether new risks were introduced.

AI Training and Customer Data

• No determination possible: The provided information does not reveal whether customer data may be:
• Used to train, fine-tune, or improve artificial-intelligence or machine-learning models;
• Combined with other customers’ data for training or product development;
• Reviewed by human personnel or service providers for model improvement;
• Retained after termination for training or analytics;
• Anonymized, de-identified, or otherwise excluded from training; or
• Used only to provide the contracted services.

• These provisions are legally significant because permission to use customer data for AI training may expand the provider’s rights beyond service delivery and could create confidentiality, privacy, intellectual-property, regulatory, and data-security risks.

Information Needed

Please provide the actual diff, including the text marked with:

• {additions}
• [deletions]
• []{replacement text}

Without that language, no substantive legal or AI-data-use conclusions can safely be drawn.

Summary

Information Provided

The diff only states that approximately 197 words were removed from the document. The actual deleted language is not included.

Key Legal Implications

Because the removed text is unavailable, it is not possible to determine:

• Which contractual rights or obligations were changed.
• Whether liability, indemnification, confidentiality, security, or termination terms were affected.
• Whether customer data rights were expanded or restricted.
• Whether any representations, warranties, or compliance obligations were deleted.
• Whether the deletion creates ambiguity or removes important customer protections.

AI Training and Data Use

The available diff does not identify whether customer data may be used to train, fine-tune, evaluate, or improve AI models.

In particular, it is impossible to assess whether the deleted language:

• Prohibited or authorized use of customer data for AI training.
• Required customer consent before such use.
• Limited training to de-identified, aggregated, or anonymized data.
• Allowed use of prompts, inputs, outputs, metadata, or usage data.
• Required deletion or segregation of customer data from training datasets.
• Addressed ownership of models, model improvements, or derivative data.
• Imposed notice, opt-out, security, or confidentiality requirements.

Risk Assessment

The principal risk is lack of visibility into potentially material deletions. If the removed language addressed data use or AI training, deleting it could either:

• Reduce customer protections by removing restrictions or consent requirements; or
• Restrict the provider’s rights by removing authorization to use data.

Without the original and revised text, the legal effect cannot be reliably determined.

Recommended Next Step

Provide the actual deleted language and, preferably, the full before-and-after clauses. The AI and data-use provisions should be reviewed specifically for terms such as “train,” “fine-tune,” “improve,” “develop,” “machine learning,” “artificial intelligence,” “inputs,” “outputs,” “usage data,” “aggregated,” and “de-identified.”

Summary

The provided diff does not include the actual amended contract language. It only states that approximately 195 words were added.

Important Changes

• No specific additions, deletions, or replacements are shown.
• The legal effect of the amendments cannot be assessed without the text of the added provisions and the surrounding contract language.
• It is not possible to determine whether the changes affect:
• Customer data ownership or licensing
• Confidentiality obligations
• Data retention or deletion
• Security requirements
• Subprocessors or third-party sharing
• Liability, indemnification, or regulatory compliance
• Termination rights
• Governing law or dispute procedures

AI Training and Data Use

The supplied diff does not reveal whether customer data may be used to train, fine-tune, evaluate, or improve artificial-intelligence models.

In particular, the available information does not establish whether:

• Customer data, prompts, outputs, or usage metadata may be used for model training;
• Training use requires the customer’s consent or may occur automatically;
• Data is anonymized, aggregated, de-identified, or retained before training;
• Human reviewers or third-party AI providers may access the data;
• The customer may opt out of training or revoke permission;
• The provider owns rights in models trained using customer data; or
• Confidential information may be incorporated into model development.

Risk Assessment

No substantive risk assessment can be completed from the information provided. The actual 195-word addition should be supplied, preferably with the surrounding original clause, so the changes can be analyzed accurately.