Crowdstrike

CrowdStrike Website Terms of Use — User Overview

> Scope: These terms govern use of CrowdStrike’s public websites, not CrowdStrike products such as Falcon. Product trials and services are governed by separate terms. The linked Privacy Notice is incorporated into these terms and is essential for understanding data practices.

1. Data Collection and Use

The Terms indicate that CrowdStrike may receive:

• Registration and account information, including usernames, passwords, and other details required to access restricted areas.
• User Content, such as information, data, files, code, scripts, APIs, webhooks, keys, URLs, applications, and other materials posted to the Website.
• Payment and purchasing information for Website purchases. Payment details may be shared with third-party payment processors for storage and transaction processing.
• Information submitted through the Store, including requests for partner products or services.
• Feedback, comments, suggestions, communications, prompt submissions, and improvement requests.

The Terms do not describe the full categories of personal data collected, cookies, tracking technologies, retention periods, or specific purposes of processing. Those details are in the separate Privacy Notice, which users should review.

Important User Content risk

Unless expressly stated otherwise, anything you post is treated as non-confidential and non-proprietary. You grant CrowdStrike a broad, worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable license to use, copy, modify, disclose, distribute, publicly display, sell, and create derivatives from that content for any purpose.

Do not post confidential business information, personal data belonging to others, credentials, security keys, or material you do not have authority to share.

2. User Rights Regarding Data

These Terms provide no specific rights to access, correct, delete, restrict, or object to processing of personal data. Such rights, if available, will depend on the Privacy Notice and applicable law, including potentially UK, Australian, EU, California, or other privacy laws.

The Terms also do not promise deletion of User Content after account closure. Because the license is perpetual and irrevocable, removing a post may not end CrowdStrike’s rights to use copies or derivative works already created.

3. Sharing with Third Parties

The Terms expressly permit or require sharing with:

• CrowdStrike partners: If you request information about or access a partner’s products or services through the Store, your personal information will be shared with partners for marketing purposes.
• Payment processors: Payment information may be shared to process purchases, store payment methods, and update card details through card-provider account-update programs.
• Service providers, affiliates, licensors, or other third parties: The User Content license expressly permits disclosure and sublicensing.
• External websites and vendors: Links and third-party products are provided without CrowdStrike responsibility or endorsement.

The Privacy Notice should be consulted for broader disclosures, international transfers, advertising, analytics, and legal or security disclosures.

4. AI/ML Training

The Terms do not expressly state whether personal data, User Content, feedback, or prompt submissions are used to train artificial-intelligence or machine-learning models.

However, the broad license over User Content and the separate license covering feedback and prompt submissions permit commercial use “for any purpose.” This creates uncertainty. Users should not assume that prompts, feedback, or posted content are excluded from AI/ML development unless the Privacy Notice, product terms, or a separate agreement clearly says so.

5. Key User Obligations and Restrictions

Users must:

• Be at least 18 years old and have authority to accept the Terms for an organization.
• Keep account credentials confidential and promptly report unauthorized access.
• Comply with laws, export controls, and third-party rights.
• Post only content they own or are authorized to use.
• Avoid abusive, defamatory, obscene, hateful, threatening, harassing, violent, or otherwise objectionable content.
• Use the Website only for legitimate business purposes related to an appropriate CrowdStrike role.
• Pay applicable taxes, fees, carrier charges, payment fees, and collection costs.
• Avoid copying, modifying, republishing, downloading, transmitting, or commercially exploiting Website content without permission.
• Avoid unauthorized linking, framing, account sharing, or Partner Portal access.

CrowdStrike may edit or remove User Content and disable accounts or Partner Portal access at its discretion, with or without cause.

6. Liability and Disputes

• The Website is provided “as is” and “as available,” with broad warranty disclaimers.
• CrowdStrike disclaims responsibility for interruptions, errors, viruses, harmful code, inaccurate content, and third-party sites.
• Liability for direct, indirect, consequential, punitive, lost-profit, lost-data, and similar damages is broadly excluded, to the extent permitted by law.
• Users must indemnify CrowdStrike for claims and costs arising from their User Content.
• California law governs.
• Exclusive venue is the state or federal courts in Santa Clara County, California.

These limitations may be restricted by mandatory consumer-protection law.

7. Changes to the Terms

CrowdStrike may revise the Terms in its sole discretion. Users are expected to check the page periodically. Material changes apply prospectively, and continued use after posting constitutes acceptance. The Terms do not promise individual email or direct notice of changes.

Bottom line: The most significant risks are the broad perpetual license over posted content, marketing disclosure to partners, discretionary suspension or termination, limited warranties and liability, and the lack of clarity in these Terms about privacy rights and AI training.