Fracttal

Summary

The supplied diff does not include the actual amended contract language. It only states:

> “Added approximately 279 words to the document”

As a result, it is not possible to identify:

• What provisions were added, deleted, or replaced;
• Whether customer data may be used to train, fine-tune, or evaluate AI models;
• Whether the customer’s data may be shared with affiliates, vendors, or third parties;
• Any changes to confidentiality, security, ownership, licensing, or data-retention obligations;
• Whether the provider receives broader rights to use customer content;
• Whether the customer has opt-out, deletion, audit, or approval rights; or
• Any new liability, indemnity, compliance, or termination risks.

AI-Training Review

No conclusion can be drawn about AI-model training from the information provided. The actual added language should be reviewed for terms such as:

• “train,” “fine-tune,” “improve,” or “develop” models;
• “customer data,” “customer content,” “inputs,” or “outputs”;
• rights to use data in “aggregated,” “de-identified,” or “anonymized” form;
• sharing data with service providers or model-development partners;
• retention of prompts, files, or outputs;
• restrictions on using data to train generally available models;
• customer consent, opt-out, or written-approval requirements; and
• ownership or licensing rights in data, outputs, or derived models.

Information Needed

Please provide the full redline text, including the words shown in {additions}, [deletions], and []{replacements}. Without the actual language, any assessment of legal effect or risk would be speculative.

Key Changes and Risks

1. Reorganization and expanded scope

• The terms have been substantially reorganized from a short set of provisions into 21 sections, including:
• Fracttal Hub
• WhatsApp Notification Service
• Technical support service-level agreement
• User content
• Rates and payments
• Acceptable use
• Liability limitations
• Intellectual property
• Copyright claims
• Service access and suspension
• Applicable law
• The agreement now expressly covers Fracttal’s CMMS/EAM SaaS platform, mobile application, Internet of Things functionality, and Fracttal Hub.
• The contracting entity is identified as Fracttal Tech S.L., a Spanish company, rather than using the previous, broader or less precise descriptions.

2. Translation and language precedence

• The terms now state that they were originally drafted in Spanish and that, in case of discrepancies, the Spanish version prevails over translated versions.
• This creates a risk for customers relying on an English or other-language version, particularly where translated wording is materially different.

3. Broader customer and user structure

• The definitions of Client, User, Web Surfer, and User Account have been rewritten.
• A Client may now accept the terms through a commercial proposal and may be Fracttal Tech S.L., a subsidiary, or a parent company.
• Users must be of legal age, have capacity to use the service, and are responsible for supervising its use.
• The Client may bear responsibility for losses caused by unauthorized appropriation or use of a user account. Customers should strengthen account-security controls and promptly report unauthorized access.

4. User Content and data use

• User Content is defined broadly to include data, information, materials, and documents uploaded to the software.
• The revised wording states that User Content may be used in any manner authorized by the User Account holder.
• Fracttal states that it does not control, edit, or disclose Client account information without prior permission, except as provided in the terms and Privacy Policy.

AI training implications

• The diff does not expressly authorize Fracttal to use Customer or User Content to train, fine-tune, or improve AI models.
• It also does not expressly prohibit such use. The phrase “any manner authorized by the USER ACCOUNT holder” is potentially broad and could create uncertainty if another provision, product feature, consent flow, or Privacy Policy treats model training as authorized.
• Customers should request express confirmation that:
• Customer Content will not be used to train or improve general-purpose or third-party AI models without prior written consent;
• prompts, outputs, uploaded files, telemetry, and derived data are covered;
• any AI processing is limited to providing the contracted service; and
• retention, deletion, subprocessors, and anonymization rules apply to AI data.

5. Service suspension and support

• Fracttal’s right to suspend Services, the Website, and/or Mobile App is expressly addressed.
• Technical support is moved to a help-desk process and provides a support email address. The separate service-level agreement should be reviewed for response times, remedies, exclusions, and service credits.

6. Intellectual property and claims

• Intellectual-property ownership language is expanded and expressly covers Fracttal and its licensors.
• A dedicated copyright-agent process and legal contact are added.
• Customers should verify that their license to use the platform and treatment of Customer-owned content remain sufficiently clear.

Overall assessment

The revision is a major structural rewrite, not merely an update for Fracttal Hub. The most important unresolved risk is the lack of clear contractual language addressing AI training and secondary use of Customer data.

Summary

The provided diff does not include the actual contract language. It only states:

> “Added approximately 279 words to the document”

Because the added, deleted, or replaced terms are not shown, it is not possible to reliably identify:

• Changes to the parties’ rights or obligations
• New liability, indemnity, confidentiality, or termination risks
• Changes to data ownership or permitted data uses
• Whether customer data may be used to train, fine-tune, evaluate, or improve AI models
• Whether data is anonymized, aggregated, retained, shared with vendors, or transferred internationally
• Any opt-out, consent, deletion, security, or audit rights

AI Training and Customer Data

No conclusion can be drawn about AI-model training from the information provided. In particular, the diff does not reveal whether the new language:

• Authorizes use of customer data, prompts, outputs, or usage metadata for AI training
• Permits use by affiliates, subprocessors, or third-party model providers
• Allows retention of data for model improvement after contract termination
• Grants the provider ownership or a broad license over customer data
• Requires de-identification or merely describes data as “aggregated”
• Gives the customer notice, consent, or an opt-out right
• Excludes confidential, personal, regulated, or sensitive information from training

Required Information

Please provide the actual text of the diff, including the words shown in {additions}, [deletions], and []{replacements}. Without that text, any substantive legal analysis would be speculative.

Key Changes and Risks

1. New Fracttal Hub and reorganized terms

• The terms now include Fracttal Hub, a WhatsApp Notification Service, and a technical support service-level agreement.
• The document has been substantially reorganized into 21 sections, covering user accounts, user content, rates and payments, acceptable use, intellectual property, access, modifications, and applicable law.
• Risk: Customers should review the incorporated Hub and support terms carefully, particularly if they impose additional service restrictions, fees, or reduced support commitments.

2. Spanish-language version controls

• The terms now state that the agreement was originally drafted in Spanish and that, if there is a conflict between the Spanish original and a translation, the Spanish version prevails.
• Risk: Non-Spanish-speaking customers may be bound by language they cannot readily interpret. The translated version should not be treated as controlling.

3. Expanded provider and customer definitions

• Fracttal is more specifically identified as Fracttal Tech S.L., a Spanish company, with its tax identification number.
• The definition of Fracttal’s services is expanded to include CMMS, EAM, mobile applications, and Internet of Things functionality.
• The customer may now include Fracttal subsidiaries or parent companies, and users are expressly persons authorized by the customer.
• Risk: The contractual counterparty and potential service providers are broadened, which may affect liability, data transfers, and enforcement rights.

4. User accounts and customer responsibility

• A “User Account” is defined as an account created for customer users. Users must be of legal age, capable of using the service, and responsible for supervising use.
• The customer may be liable for losses caused by unauthorized appropriation or use of an account. Unauthorized use must be reported to privacy@fracttal.com.
• Risk: The customer bears broader operational and security responsibility for its users and credentials.

5. User Content and AI-model training

• The revised language states that customer-uploaded data, information, materials, and documents (“User Content”) are stored in the software and may be used “in any manner authorized by the USER ACCOUNT holder.”
• Fracttal states that it does not control, edit, or disclose customer account information without prior permission, except as specified in the terms and Privacy Policy.
• No express provision in the supplied diff authorizes Fracttal to use User Content to train, fine-tune, or improve AI models. The wording is broad enough to warrant clarification, however, especially because “any manner authorized” and the Privacy Policy may permit additional uses.
• Recommended action: Obtain written confirmation that customer data, prompts, outputs, telemetry, and confidential information will not be used for AI training or shared with AI providers without express customer consent.

6. Support, copyright, and contact changes

• Technical support is directed to support@fracttal.com, with a service-level agreement referenced.
• Copyright complaints may be sent to legal@fracttal.com; general enquiries go to info@fracttal.com.
• Intellectual-property language is restated and expanded to cover Fracttal and its licensors.

7. Drafting and implementation concerns

• The diff contains substantial duplicated and grammatically inconsistent text, including apparent numbering and wording errors.
• Risk: Ambiguity may create interpretation disputes. Customers should request the clean, final version before accepting.

Executive Summary

The revision substantially restructures and expands the terms. It adds Fracttal Hub, technical support terms, a new table of contents, expanded definitions, copyright procedures, and additional corporate and intellectual-property details. However, the supplied diff is highly repetitive and appears mechanically merged in places, so the final consolidated version should be reviewed for drafting errors and internal inconsistencies.

Customer Data and AI-Model Training

• No express authorization to train AI models appears in the diff. The changes do not state that Fracttal may use Customer Content, personal data, prompts, outputs, or usage data to train, fine-tune, evaluate, or improve artificial-intelligence or machine-learning models.
• The revised User Content language continues to state that content may be used “in any manner authorized by the USER ACCOUNT holder.” This is broad, but it does not clearly establish whether AI training is authorized.
• The revision adds that Fracttal does not control, edit, or disclose User Account information concerning its clients without prior permission, except as specified in the Terms and Privacy Policy. This is a potentially important carve-out: the Privacy Policy may separately authorize analytics, product improvement, profiling, or AI-related processing.
• Customers should confirm whether the Privacy Policy or Fracttal Hub terms contain AI-training rights, whether data is anonymized or aggregated, whether training is performed by subprocessors, and whether customers can opt out.
• The terms should expressly address ownership of training outputs, deletion/retention, confidentiality, personal data, and use of sensitive or proprietary information.

Other Material Changes and Risks

New products and services

• Fracttal Hub is introduced, together with a WhatsApp Notification Service and technical support/service-level provisions.
• New services may create additional processing, third-party, messaging, availability, and fee obligations. The incorporated support agreement should be reviewed because it may be binding despite being accessed separately.

Contracting parties and scope

• Fracttal is identified as Fracttal Tech S.L., a Spanish company with a tax identification number.
• The definition of “Client” now appears to include Fracttal subsidiaries or parent companies. This may expand the entities entitled to perform the agreement, process data, or enforce rights.
• “User,” “Client,” “Web Surfer,” and “User Account” are substantially reorganized. Client responsibility for Users and account misuse is emphasized, including potential liability for losses caused by account appropriation or unauthorized use.

Language and interpretation

• The prior language-priority wording is moved and revised. The Spanish original will prevail over translated versions in case of discrepancies. This increases interpretation risk for non-Spanish-speaking customers.

Intellectual property and enforcement

• Intellectual-property protections, trademarks, links, copyright claims, and licensing provisions are expanded.
• A dedicated copyright-agent email and broader suspension/access provisions are added, potentially allowing service suspension for infringement or other claims.

Drafting concern

• The diff contains duplicated and fragmented text, including apparent heading and numbering inconsistencies. The final agreement should be checked carefully before acceptance.

Summary

The provided diff does not include the actual amended contract language. It only states:

> “Added approximately 279 words to the document”

Accordingly, it is not possible to identify:

• What provisions were added, removed, or modified;
• Whether customer data may be used to train, fine-tune, evaluate, or improve AI models;
• Whether data may be shared with affiliates, vendors, or model providers;
• Whether customer data is anonymized, de-identified, aggregated, or retained;
• Whether the customer can opt out of AI training or withdraw consent;
• Any changes to confidentiality, security, intellectual property, ownership, liability, or regulatory obligations.

AI Training and Data-Use Risk

No conclusions can be drawn about AI-model training from the information supplied. The statement that approximately 279 words were added does not reveal whether the additions:

• Authorize training on customer prompts, inputs, outputs, files, or usage data;
• Permit use of data to improve general-purpose models or only customer-specific services;
• Allow human review or vendor access;
• Permit retention after termination or deletion requests;
• Grant the provider rights to create derivatives, aggregated datasets, or model weights;
• Limit the provider’s liability for unauthorized use or disclosure.

Required Information

Please provide the actual redline or the text of the additions, deletions, and replacements. Once supplied, the changes can be analyzed for:

1. Scope of data use

2. AI training and model-improvement rights

3. Consent and opt-out mechanisms

4. Data retention and deletion

5. Third-party sharing

6. Confidentiality and security

7. Intellectual-property ownership

8. Liability and indemnification

9. Potential regulatory or compliance risks

Summary

The diff indicates that approximately 279 words were added, but it does not include the actual added language or identify any deletions or replacements.

AI Training and Customer Data

• The provided diff contains no substantive wording addressing:
• Whether customer data may be used to train, fine-tune, or improve AI models;
• Whether prompts, inputs, outputs, personal information, or confidential information are retained for model training;
• Whether data is used for product development, analytics, or service improvement;
• Whether customer data is excluded from training by default or only upon opt-out;
• Whether human reviewers or third-party AI providers may access customer data; or
• Whether trained models or derived insights may continue to retain or reflect customer information after termination.

Accordingly, it is not possible to determine from this diff whether the contract expands or restricts AI-training rights.

Other Legal Risks

Because the actual 279-word addition is not provided, the following issues also cannot be assessed:

• Changes to ownership or licensing of customer data;
• New permissions to disclose data to affiliates, vendors, or subprocessors;
• Changes to confidentiality, privacy, or security obligations;
• New data-retention or deletion rights;
• Changes to indemnities, warranties, liability limits, or compliance obligations; and
• Whether customer data may be aggregated, anonymized, or commercially exploited.

Key Limitation

The notation states only that words were added. Without the text of those additions—and any corresponding deletions or replacements—there is no reliable basis for identifying the legal effect of the amendment. The complete redline or the 279-word addition should be reviewed before accepting the change.

Summary of Important Changes

1. New structure and expanded services

• The terms have been substantially reorganized into 21 sections, including new or expanded provisions on:
• Fracttal Hub
• WhatsApp Notification Service
• Technical support and service levels
• User content
• Rates and payments
• Acceptable use and unauthorized access
• Intellectual property and trademarks
• Third-party links and materials
• Copyright claims
• Service access, modifications, and applicable law
• Fracttal is now described as providing CMMS/EAM services involving mobile applications and Internet of Things technology.
• The terms identify Fracttal Tech S.L., its Spanish tax identification number, and clarify that services may be offered by Fracttal or its subsidiaries/parent company.

2. Language-precedence change

• The terms now state that they were originally drafted in Spanish and that, in the event of discrepancies between the Spanish original and a translation, the Spanish version prevails.
• This creates a material interpretation risk for customers relying on an English or other translated version. Customers should obtain and review the Spanish text.

3. Broader customer and user definitions

• The definition of “CLIENT” has been revised to include a legal or natural person accepting the commercial service proposal, potentially including entities contracting through Fracttal affiliates or related companies.
• “USER ACCOUNT” is now defined as an account created for the customer’s users.
• Users must be of legal age, have capacity to use the service, and supervise its use.
• The customer appears to bear responsibility for losses resulting from unauthorized appropriation or use of an account. Customers should implement strong access controls and promptly report unauthorized use.

4. User content and AI-model training

• The revised language states that customers may upload data, information, materials, and documents as “User Content.”
• User Content may be used “in any manner authorized by the USER ACCOUNT holder.”
• Fracttal states that it does not control, edit, or disclose customer account information without prior permission, except as provided in the terms and Privacy Policy.

No express provision in the supplied diff authorizes Fracttal to use customer data to train, fine-tune, evaluate, or improve AI models. Conversely, the wording does not expressly prohibit such use if it could be characterized as authorized under the User Content clause, the terms, or the Privacy Policy. Customers seeking a firm restriction should request an explicit statement that customer data and prompts will not be used for AI training or product improvement without prior written consent, and should review the Privacy Policy and any Fracttal Hub terms.

5. Support and operational provisions

• Technical support is redirected to support@fracttal.com and linked to a service-level agreement.
• Fracttal retains the right to suspend Services, the website, or mobile applications.
• Copyright complaints may be submitted to legal@fracttal.com.

6. Drafting and enforceability concerns

• The diff contains apparent numbering, wording, and translation inconsistencies. These may create ambiguity about which provisions apply.
• The revised intellectual-property language more clearly reserves Fracttal’s and its licensors’ rights in the platform, applications, documentation, trademarks, and related materials.

Key Changes and Risks

1. New and reorganized terms

• The agreement has been substantially reorganized into 21 numbered sections, including new or expanded sections on:
• Fracttal Hub
• WhatsApp Notification Service
• Technical support service levels
• User obligations and restrictions
• User content
• Rates and payments
• Acceptable use and unauthorized access
• Intellectual property, trademarks, links, notices, claims, access, amendments, and governing law
• This restructuring may make additional obligations easier to locate, but it also indicates that material provisions may now apply to services that were not previously covered or clearly described.

2. Fracttal Hub and expanded corporate coverage

• Fracttal Hub is expressly added to the services.
• Fracttal is identified as Fracttal Tech S.L., a Spanish company, and the definition of the service provider appears to include Fracttal, its subsidiaries, and its parent company.
• The customer may therefore be contracting not only with Fracttal Tech S.L. but potentially with or for the benefit of affiliated entities. The allocation of liability, data-processing responsibility, and enforcement rights among those entities is not clear from the diff.

3. User, customer, and account definitions

• The prior definitions of “CLIENT,” “USER,” “WEB SURFER,” and “USER ACCOUNT” are rewritten and clarified.
• A user account is now described as an account created for the customer’s users, through which users access Fracttal.
• Users must be of legal age, have capacity to use the service, and be responsible for supervising use.
• The customer may be responsible for losses caused by appropriation or misuse of an account. This creates a potentially broad customer liability for unauthorized access or user conduct.

4. User content and data use

• The agreement continues to define uploaded data, information, materials, and documents as “User Content.”
• User Content is to be stored in the software and may be used in any manner authorized by the user-account holder.
• Fracttal states that it does not control, edit, or disclose customer account information without prior permission, except as specified in the Terms and Privacy Policy. That exception preserves potentially broad rights elsewhere in the contract or privacy policy.
• The diff does not expressly add or remove a right to use customer data to train AI models, including generative-AI, machine-learning, or model-improvement systems. No express AI-training consent, opt-out, anonymization requirement, or prohibition appears in the supplied changes.
• Customers should nevertheless review the complete User Content clause and Privacy Policy for broader rights to use data, metadata, aggregated information, or de-identified information for analytics or product development.

5. Language precedence

• The agreement now states that, where the original Spanish version conflicts with a translation, the Spanish version prevails.
• Non-Spanish-speaking customers face translation risk because the controlling version may be difficult to interpret without a reliable legal translation.

6. Other notable changes

• A technical-support service-level agreement and support contact details are added.
• A formal copyright-claim process and copyright-agent email are added.
• Fracttal expressly reserves the right to suspend Services, the website, and/or mobile application.
• Intellectual-property ownership language is expanded to cover Fracttal and its licensors.

Overall risk: The most important commercial risks are expanded affiliate coverage, customer responsibility for account misuse, suspension rights, and reliance on the Spanish version. The diff alone does not establish that customer data may be used to train AI models, but the complete data-use provisions and Privacy Policy should be checked.

Summary

Scope of the Diff

The diff states only that approximately 279 words were added, but it does not include the actual added language or identify where the additions appear.

Substantive Changes

Because the text of the additions is unavailable, it is not possible to determine:

• What contractual rights or obligations were added;
• Whether liability, confidentiality, security, indemnity, termination, or audit provisions changed;
• Whether the customer’s data may be shared with third parties;
• Whether ownership or licensing rights were expanded; or
• Whether any new compliance or operational requirements apply.

AI Training and Customer Data

The provided diff does not contain enough information to determine whether the agreement now permits or restricts using customer data to train, fine-tune, evaluate, or improve AI models.

In particular, the missing language could potentially address:

• Use of customer content or prompts for model training;
• Whether data is used for service improvement or product development;
• Whether data is anonymized, aggregated, or de-identified;
• Whether human reviewers or service providers may access the data;
• Whether the customer can opt out of training-related use;
• Whether customer data is used to train general-purpose models or only customer-specific models;
• Retention and deletion of training data; and
• Ownership of model outputs, improvements, or derivatives.

These issues should be treated as unresolved until the actual 279 words are provided.

Risk Assessment

The only confirmed change is that new language was added. Without the added text, the legal and commercial risk cannot be reliably assessed. Any conclusion about expanded data-use rights—including AI training rights—would be speculative.

Information Needed

Please provide the actual added wording, including any surrounding section headings and the original text if the additions replace or modify existing provisions.

Summary

The provided diff does not include the actual contractual language. It only states:

> “Added approximately 279 words to the document”

Accordingly, it is not possible to determine:

• What provisions were added or changed;
• Whether customer data may be used to train, fine-tune, evaluate, or improve AI models;
• Whether the provider may use customer data for commercial or other secondary purposes;
• Whether data is anonymized, aggregated, or de-identified before use;
• Whether the customer can opt out of AI training or withdraw consent;
• Whether human review, automated processing, or profiling is permitted;
• Whether ownership, licensing, confidentiality, or intellectual-property rights have changed;
• Whether new data-retention, deletion, security, subprocessors, or cross-border-transfer rights were added; or
• Whether the customer assumes new indemnity, liability, or compliance obligations.

AI-Training Risk Assessment

No conclusion can be drawn about AI-model training from the information supplied. The added 279 words could contain significant rights allowing the provider to use customer content, prompts, outputs, personal data, or usage data to train or improve models, but the relevant language is not included.

Information Needed

Please provide the actual redlined text, including:

• Additions in {braces};
• Deletions in [brackets]; and
• Replacements in the specified []{} format.

Once provided, the changes can be analyzed for scope of data use, model-training rights, opt-out mechanisms, ownership, confidentiality, security, retention, and allocation of legal risk.

Key Changes and Risks

1. Major restructuring and new sections

The terms have been substantially reorganized into 21 sections, including new or expanded provisions on:

• Fracttal Hub
• WhatsApp Notification Service
• Technical support and service levels
• User accounts and obligations
• User content
• Rates and payments
• Acceptable use and unauthorized access
• Liability and Fracttal Hub disclaimers
• Intellectual property and trademarks
• Third-party links
• Copyright claims
• Service access, modifications, and applicable law

Risk: The extensive restructuring may change how existing obligations are interpreted, even where the underlying commercial arrangement has not changed. Customers should review the complete revised terms rather than relying only on the visible wording changes.

2. Translation and language precedence

The revised terms expressly state that they were originally drafted in Spanish and that, in the event of a discrepancy between the Spanish original and a translation, the Spanish version prevails.

Risk: Customers relying on an English or other translated version may be bound by wording they cannot easily review or understand. This is particularly important for liability, payment, suspension, data, and dispute-resolution provisions.

3. Expanded corporate-party definitions

The revised language identifies Fracttal as Fracttal Tech S.L., domiciled in Spain, and expands references to include Fracttal’s subsidiaries or parent company. The definition of the customer and user relationship has also been rewritten.

Risk: The expanded group-company language may allow affiliated entities to provide services, process information, or potentially enforce contractual rights. The customer’s contractual counterparty and the allocation of responsibility among group companies should be clarified.

4. User accounts and unauthorized access

The revised terms add more detailed user-account concepts and state that the customer may be responsible for losses suffered by Fracttal, another user, or a third party arising from the appropriation or use of an account. Unauthorized use must be reported to privacy@fracttal.com.

Risk: This may increase the customer’s exposure for employee, contractor, or third-party misuse of credentials, potentially even where the customer was not directly at fault. Customers should confirm whether liability is limited by the agreement’s general liability cap.

5. User content and data use

The revised provision states that users may upload data, information, materials, and documents as “User Content” for storage. It says User Content may be used in any manner authorized by the user-account holder and that Fracttal does not control, edit, or disclose customer account information without prior permission, except as specified in the terms and Privacy Policy.

Risk: The wording is broad and does not clearly define permitted purposes, retention, deletion, subcontractor access, analytics, or ownership/licensing rights. The reference to the Privacy Policy creates an additional document that may govern data use and may be changeable separately.

6. AI model training

No express provision authorizing or prohibiting the use of customer data to train AI models appears in the supplied diff. The revised User Content language does not expressly mention artificial intelligence, machine learning, model training, prompts, outputs, or de-identification.

Risk: The absence of a clear AI-training restriction leaves uncertainty. Customers should seek written confirmation that their data, prompts, outputs, metadata, and confidential information will not be used to train generalized or third-party AI models unless expressly authorized.

7. Support and service access

Technical-support language has been added, including a service-level agreement link and a support email address. Fracttal also retains the right to suspend the Services, website, or mobile application.

Risk: The diff does not show clear remedies, uptime commitments, notice requirements, or limits on suspension. These should be reviewed in the service-level agreement and payment provisions.

Summary of Important Changes

1. Major restructuring and expanded scope

• The terms have been substantially reorganized into 21 sections, adding or expressly identifying:
• Fracttal Hub
• WhatsApp Notification Service
• Technical support service-level agreement
• User accounts and user content
• Rates and payments
• Acceptable use and unauthorized access
• Intellectual property, trademarks, third-party links, claims, and applicable law
• The product description is expanded to cover CMMS/EAM services, mobile applications, and Internet of Things functionality.
• Fracttal is identified as Fracttal Tech S.L., domiciled in Spain, with its tax identification number. The definition of the contracting entity may now include Fracttal’s subsidiaries or parent company, potentially broadening the group entities able to provide or enforce the services.

2. Language and interpretation

• The prior wording concerning discrepancies between language versions is replaced with a clearer rule that the original Spanish version prevails over translations.
• This creates a practical risk for customers relying on an English or other translated version: the Spanish text will control in a dispute.

3. Revised definitions and acceptance

• Definitions are reorganized and clarified for:
• Client
• User
• Web surfer/network browser
• User account
• A “User” is now expressly a person authorized by the Client, registered with Fracttal, and having a username and password.
• Users must be of legal age, have capacity to use the service, and supervise its use.
• Acceptance is tied more expressly to a User entering data and accessing or using the platform. This may make use of the platform itself evidence of acceptance, even where a separate signature is absent.

4. Account-security and liability risk

• The revised wording expressly states that the Client may be responsible for losses suffered by Fracttal, another user, or a third party resulting from appropriation or misuse of a user account.
• Unauthorized account use must be reported promptly to privacy@fracttal.com.
• Clients should implement strong access controls, user offboarding, password management, and monitoring procedures.

5. User content and AI-model training

• The diff does not expressly add a right to use customer data or User Content to train AI models, develop machine-learning systems, or improve generative-AI products.
• The existing concept remains that User Content is stored in the software and may be used in a manner authorized by the User Account holder.
• The revised text adds or emphasizes that Fracttal does not control, edit, or disclose Client account information without prior permission, except as specified in the terms and Privacy Policy. That exception is important: the Privacy Policy and other referenced terms must be reviewed for any broader analytics, profiling, service-improvement, or AI-training rights.
• On the supplied text alone, there is no clear express authorization for Fracttal to use identifiable customer data for AI training. However, the wording is not a comprehensive prohibition, particularly for de-identified, aggregated, telemetry, or service-generated data.

6. Intellectual property and enforcement

• Intellectual-property protections are expanded and expressly cover Fracttal and its licensors, websites, mobile apps, documentation, trademarks, and related materials.
• A copyright-agent process and dedicated email address are added.
• Fracttal retains the right to suspend Services, the website, or mobile applications, creating potential service-continuity risk.

Summary

The diff only states that approximately 279 words were added; it does not include the actual inserted legal language.

Analysis Limitations

Without the text of the additions, it is not possible to determine:

• What contractual rights or obligations changed.
• Whether liability, indemnity, confidentiality, ownership, or termination provisions were modified.
• Whether customer data may be collected, retained, disclosed, transferred, or shared with third parties.
• Whether customer data, prompts, outputs, or usage information may be used to train, fine-tune, evaluate, or improve AI models.
• Whether the customer can opt out of AI training or revoke consent.
• Whether data is anonymized, de-identified, aggregated, or otherwise protected before model use.
• Whether the provider may use customer data to train models for itself, affiliates, or other customers.
• Whether any new security, privacy, regulatory, or intellectual-property risks arise.

AI Training Review

No conclusion can be reached regarding AI-model training because the relevant contractual language is missing. The full redline or the text of the approximately 279 added words is required for review.

Information Needed

Please provide the actual additions, preferably using the stated format:

• {added text}
• [deleted text]
• []{replacement text}

Once provided, the changes can be assessed for data-use scope, consent and opt-out rights, retention, anonymization, ownership, confidentiality, model-training permissions, and related legal risks.

Summary

The supplied diff does not include the actual added language. It only states:

> “Added approximately 279 words to the document”

Accordingly, it is not possible to identify the legal or commercial effect of the changes.

AI Training and Data Use

• No specific language concerning customer data, artificial intelligence, machine learning, model training, fine-tuning, evaluation, or service improvement is provided.
• It cannot be determined whether the new language:
• Permits the provider to use customer data to train AI models;
• Limits such use to de-identified, aggregated, or anonymized data;
• Allows human review of customer content;
• Grants the provider ownership or broad usage rights;
• Applies opt-out, deletion, confidentiality, or security protections; or
• Allows data to be shared with affiliates or third-party AI vendors.

Risk Assessment

Because the text of the additions is missing, no reliable assessment can be made of:

• New customer obligations;
• Expanded provider rights;
• Changes to confidentiality, intellectual property, privacy, or security protections;
• Liability or indemnification exposure;
• Data retention or deletion requirements; or
• Whether the amendments are retroactive or apply to previously submitted data.

Required for Review

Please provide the actual 279-word addition, preferably with the surrounding contract language and any deletion/replacement markings. The substantive wording is necessary to assess whether customer data may be used for AI training and to identify any new legal risks.