Integrate.io

Integrate.io Privacy Policy: User-Focused Overview

1. Data Collection and Use

Integrate.io may collect:

• Information you provide: name, company, email address, password, payment transaction details, and information submitted when contacting support or sales.
• Usage and technical data: IP address, approximate geographic information, activity events, click and usage statistics, browsing history, crash reports, and information about how and when you use the Service.
• Uploaded content: files, text, graphics, audio, audiovisual material, and other data uploaded from your device or cloud accounts. This content may contain personal information about you or others.
• Cookie and tracking data: cookies, pixels, clear GIFs, session replay tools, web analytics, and similar technologies.

The company uses this information to provide and operate the Service, enable features, provide support, analyze usage, improve functionality, measure activity for pricing, send service communications and marketing, prevent fraud and misuse, enforce agreements, collect debts, and comply with legal obligations.

Important risk: The policy permits session replay and extensive analytics, including third-party tools. The cookie policy lists numerous advertising and analytics providers, which may track browsing activity across websites.

2. User Rights and Choices

Depending on your location, you may:

• Unsubscribe from marketing emails.
• Request access to personal information held about you.
• Request correction of inaccurate or incomplete information.
• Request deletion or restriction of processing, subject to legal and operational limits.
• Withdraw consent where processing is based on consent.
• Object to direct marketing and certain materially different uses.
• Request data portability under EU law.
• Object to certain processing based on legitimate interests.
• Complain to an EU data protection supervisory authority.
• Exercise California privacy rights, including requesting categories of information disclosed to third parties for direct marketing.

Requests should be sent to privacy@integrate.io. Integrate.io may require identity and location verification and may redact information relating to other people.

The Service does not respond to browser Do Not Track signals. Cookie choices can be managed through the Cookie Consent Manager or browser settings, although disabling cookies may impair functionality.

3. Sharing with Third Parties

Integrate.io says it does not sell, rent, or lease personal information. However, it shares information with:

• Payment processors
• Email and ticketing/support providers
• Analytics and session replay providers
• Cloud hosting and storage providers
• Affiliates within its corporate group
• Advertising, marketing, and cookie providers
• A successor entity in a merger, acquisition, or restructuring

It may disclose information to authorities in response to lawful requests, including national-security or law-enforcement demands. It may also report uploaded content it believes is illegal, abusive, or infringing.

Important risk: Data may be stored or processed worldwide, including outside your home jurisdiction. The policy states that, where required, your use constitutes consent to international transfers.

4. AI/ML Training

For Google API data, Integrate.io expressly states that it does not use Google Workspace/API data to develop, improve, or train generalized or non-personalized AI/ML models. Google data is intended to support ETL functions, such as extracting and transferring data to destinations selected by the user.

The policy also says Google data will not be transferred to third-party AI tools for developing or improving generalized models. However, this specific assurance is limited to Google user data. The policy does not provide an equally broad, explicit no-training commitment for all other data or content uploaded to Integrate.io.

5. Key User Obligations

Users should:

• Avoid uploading personal information belonging to others without appropriate consent.
• Use caution when designating uploaded content as public, since public content may be accessible to others.
• Comply with the Terms of Service, subscription agreement, applicable laws, and third-party rights.
• Protect account credentials and avoid misuse of the Service.

The policy is incorporated into the Terms of Service, so additional restrictions and remedies may apply there.

6. Liability and Disputes

Integrate.io promises industry-standard security measures but does not guarantee immunity from hacking, interception, malfunction, unlawful access, loss, or other abuse. The supplied policy does not state a comprehensive damages cap or warranty disclaimer; those terms are likely in the Terms of Service or subscription agreement.

Users should first contact privacy@integrate.io. Integrate.io will make good-faith efforts to resolve complaints. EU/UK/Swiss data-transfer complaints may be referred to JAMS under the Data Privacy Framework, and binding arbitration may be available in limited circumstances.

7. Policy Changes

• Minor changes: effective 10 days after website notice.
• Substantial changes: effective 30 days after notice.
• Legal changes: may take effect immediately or as required by law.

If a change materially reduces privacy protections, users may reject it by terminating use before it takes effect. Continued use after the effective date constitutes acceptance.

Terms of Service Overview

*This summary is for general information, not legal advice. The Terms incorporate Integrate.io’s separate Privacy Policy, which may contain additional details and rights.*

1. Data Collection & Usage

Integrate.io may collect:

• Registration information: full name, email address, username, password, telephone number, and organization details.
• Third-party connection credentials: credentials or access information for third-party websites and applications that you connect to Integrate.io so it can read or write data.
• Cloud configuration: preferred cloud provider and geographic region where services will run.
• Payment information: credit-card and related billing details, processed through a third-party payment provider.
• Customer Data: broadly defined to include data, content, source code, text, images, videos, links, and personal information concerning you, your customers, or your users.
• Feedback: information you voluntarily provide about your experience.

You retain ownership of Customer Data, but grant Integrate.io a worldwide, royalty-free, nonexclusive license to collect, scan, store, process, and transmit it through Integrate.io’s and third-party servers or cloud services to provide the Services. You are responsible for ensuring that you have all required rights and permissions to provide this data.

The Terms also permit Integrate.io to scan information and Customer Data stored on your servers. Users should review the Privacy Policy for retention, security, cookies, international transfers, and other processing details.

2. User Rights Regarding Data

The Terms do not expressly provide detailed rights to access, correct, delete, export, restrict, or object to processing of personal data. Any such rights must be determined from the Privacy Policy and applicable law.

You own—or must otherwise lawfully obtain rights to—Customer Data. However:

• Integrate.io may remove data it considers noncompliant.
• Integrate.io disclaims responsibility for the accuracy, legality, completeness, availability, backup, transfer, or loss of Customer Data.
• Data may become inaccessible or be lost after a free trial, downgrade, suspension, or termination.
• You should maintain independent backups and verify data-retention and deletion procedures.

3. Third-Party Sharing and Infrastructure

Integrate.io may store or process data using third-party IT, hosting, cloud, payment, and software providers. The Terms authorize storage on Integrate.io’s servers, external servers, and cloud services selected by Integrate.io.

Integrate.io disclaims responsibility for third-party availability, performance, security, interruptions, errors, and data loss. Third-party software may be governed by separate open-source or license terms.

The Terms do not clearly describe whether Integrate.io sells personal data, shares it for advertising, or discloses it to specific categories of vendors. The Privacy Policy should be reviewed for those details.

4. AI/ML Training

The Terms contain no express provision stating that Customer Data or personal data will—or will not—be used to train artificial-intelligence or machine-learning models. The service-use license is broad but expressly describes using data to provide the Services. Users should obtain written clarification before uploading sensitive, confidential, regulated, or proprietary data.

Feedback is treated differently: Integrate.io owns ideas, inventions, and improvements derived from feedback and may use them without payment.

5. Key User Obligations and Restrictions

Users must:

• Be legal adults and comply with applicable laws.
• Provide accurate, current registration and billing information.
• Protect account credentials, log out, and promptly report unauthorized access.
• Have legal rights and permissions for all Customer Data.
• Avoid unlawful, harmful, offensive, discriminatory, infringing, or child-related prohibited content.
• Pay subscription fees, taxes, overages, and collection costs.
• Avoid reverse engineering, copying, scraping, bots, automated data mining, resale, sublicensing, competitive use, security interference, and network abuse.

Paid plans generally auto-renew, are billed annually, and are nonrefundable. Cancellation may require notice, and users can remain liable for the full subscription period. Failure to pay may result in suspension and 1.5% monthly interest, or the legal maximum where applicable.

6. Liability and Disputes

Services are provided “as is” and “as available,” without warranties of uninterrupted operation, security, accuracy, reliability, or fitness for purpose.

Integrate.io broadly excludes liability for indirect, consequential, punitive, special, exemplary, data, business, and lost-profit damages, including losses caused by third-party providers, service interruptions, deletion, or Customer Data problems. There is no stated general liability cap in the supplied Terms.

You must indemnify Integrate.io for claims arising from your breach, Customer Data, unlawful use, or third-party rights violations.

Nevada law governs. Claims must first be submitted to Integrate.io, then generally resolved through binding, non-appearance-based arbitration. Integrate.io may seek court injunctions for intellectual-property protection.

7. Changes to Services and Terms

Integrate.io may modify, discontinue, suspend, or remove Services without prior notice or liability. It may also change prices; paid users generally receive at least seven days’ notice before the next charge.

Terms or Privacy Policy changes may be posted on the Website, account, or through the Service and become effective within 10 days, unless accepted earlier. Continued use constitutes acceptance.