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Kape

clause.watch tracks 1 legal document published by Kape, re-reading each one every six hours. Below is what each document covers, in plain English.

Privacy Policy

10,158 characters · Read the original

Privacy Policy Overview

Policy date: Last updated December 23, 2021

Company: Kape PLC, UK

> This is a plain-language summary, not legal advice. The policy contains several incomplete contact fields and some potentially inconsistent statements.

1. Data Collection and Use

Personal data collected

When you voluntarily submit forms—such as registration, contact, support, review, newsletter, survey, or marketing forms—the company may collect:

  • Name
  • Address
  • Email address
  • Username
  • Other information you choose to submit through the Site or its services

The policy does not clearly identify all categories of data that may be collected through customer support, account use, or communications.

Non-personal and technical data

The company automatically collects information such as:

  • Device, operating system, and browser
  • Language
  • Date and time of visits
  • Referring website
  • Usage statistics, including page views, unique users, and time spent on pages

Although described as “non-personal,” technical and usage data can sometimes be combined with other information to identify users.

Purposes of use

Data may be used to:

  • Send news, updates, promotional material, and partner-related marketing
  • Personalize content and product offerings
  • Respond to customer-service requests
  • Follow up on communications
  • Improve the Site and user experience
  • Enforce the Terms of Service
  • Detect fraud and address security issues
  • Comply with legal obligations
Cookies and analytics

The policy says, “No” to cookies, but also says Google Analytics and similar tools may use pixels or cookies. This is an important inconsistency. Google Analytics may collect usage and device information. Users should review Google’s policies and may use Google’s web opt-out tool.

2. User Rights

Subject to applicable law, users may have the right to:

  • Access their personal data and receive information about its use
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Receive data in a portable format
  • Withdraw consent
  • Complain to a data-protection supervisory authority

Users may contact the company to access, correct, update, delete, or opt out of certain data collection. The policy does not provide a complete email address or dedicated request form; it refers generally to website contact details. The company may verify identity and says requests may take reasonable time and effort.

Rights and response deadlines may vary depending on the user’s jurisdiction.

3. Third-Party Sharing

The company states it does not sell, rent, trade, or otherwise share personal information with third parties except as described. However, it may disclose data to:

  • Employees, associates, and service providers supporting the Site or products
  • Companies within the Kape corporate group
  • Cloud-service providers, potentially located outside the user’s country, including the United States
  • Google Analytics and other analytics providers
  • Authorities or other parties when legally required or reasonably necessary to address fraud, security, legal claims, safety, or alleged rights violations
  • A purchaser or successor in a merger, acquisition, or other change of control
  • Third parties providing services requested or approved by the user

Third-party websites linked from the Site have their own privacy policies, and Kape disclaims responsibility for their content and activities.

4. AI/ML Training

The policy does not state whether personal data, submitted content, analytics data, or communications are used to train artificial-intelligence or machine-learning models. Users should not assume that AI training is prohibited. This is a material omission if the service uses AI tools.

5. Key User Obligations and Restrictions

  • Users represent that they are at least 13 years old and legally competent to use the Site.
  • Users under 18 should review the agreement with a parent or legal guardian.
  • Children under 13 are not knowingly solicited; suspected data may be deleted.
  • Users should avoid submitting unnecessary sensitive information because the policy does not clearly explain how sensitive data is handled.
  • Users should review the policy regularly because it may change.
  • Data may be retained as long as needed for legal compliance, dispute resolution, and enforcement of agreements.

6. Liability, Security, and Disputes

Kape says it uses industry-standard security measures, including tokens and encryption, but does not guarantee that unauthorized access will never occur.

The policy does not provide clear terms on:

  • Governing law
  • Courts or arbitration
  • Dispute procedures
  • Liability caps or exclusions
  • Compensation for privacy breaches

Its disclaimer concerning third-party linked sites limits responsibility for those sites, but broader liability terms may appear elsewhere in the Terms of Service.

7. Policy Changes

Kape may change the policy at any time. It says changes will be posted on:

  • The privacy-policy page
  • The homepage
  • Other locations it considers appropriate

The “Last Modified” date will be updated. The policy does not promise individualized notice by email, so users must check the policy periodically.

Change history

2026-10-06 · Privacy Policy

grew 7.5% · Observed by clause.watch

Summary of Important Changes

1. Privacy-policy contact details updated

The policy adds or standardizes several contact methods:

  • Privacy-related requests may be sent to pd@kape.com.
  • The Data Protection Officer’s contact details now include:
  • Dr. Venetia Argyropoulou
  • pd@kape.com
  • +35 722 024 992
  • A general support email, support@kape.com, is added to the company’s postal/contact information.
  • The policy clarifies that users may contact Kape by post, website contact form, telephone, or email.
Legal significance

These changes make it easier for customers to exercise privacy rights and contact Kape. They also create clearer operational obligations for Kape to monitor and respond to requests sent to the specified addresses. The change from a potentially generic or website-dependent contact route to a specific privacy email may improve accountability.

2. Underage-user provisions added or expanded

The policy now states that the user represents and warrants that they are at least 13 years old. It also states that if a child under 13 has provided information, users should contact Kape at pd@kape.com, and Kape will take reasonable steps to delete that information.

Legal significance and risks
  • The representation shifts some responsibility to the user or account holder to confirm the user’s age.
  • The under-13 deletion commitment may trigger obligations under children’s privacy laws, particularly where personal information was collected without appropriate parental consent.
  • The policy does not, in this diff, explain how age is verified, how parental consent is obtained, or how “reasonable steps” will be defined. This could leave uncertainty about compliance and enforcement.

3. Website and footer content added

The diff adds or restores company-navigation and branding content, including “About Us,” “Press Room,” company brands, leadership information, and social-media links. It also identifies Kape as a London-headquartered digital security provider.

Legal significance

These changes appear primarily informational and do not materially alter data-processing rights or obligations. They may, however, affect how users locate the privacy policy, contact information, or related disclosures.

4. AI-model training and customer-data use

No express changes concerning AI, machine learning, model training, automated decision-making, or use of customer data to train AI models appear in the supplied diff.

The additions and deletions shown are focused on contact details, underage users, company information, and formatting. The diff does not add permission to use customer data for AI training, nor does it restrict or clarify such use. If AI-training terms exist elsewhere in the full policy, they are not visible here and should be reviewed separately.

2026-10-05 · Privacy Policy

shrank 7.0% · Observed by clause.watch

Summary of Important Changes

Overall assessment

The diff appears to contain administrative, formatting, and contact-information changes only. It does not show substantive changes to the purposes for which customer data is collected, shared, retained, or used.

Key changes

1. Privacy policy heading/navigation
  • The opening navigation text—“About Us,” “Press Room,” “Our Brands,” “Our team,” and similar items—was removed from the beginning of the document.
  • The document now begins more directly with “Kape’s Privacy Policy.”

Risk/impact:

This is primarily a presentation change and does not appear to alter legal rights or obligations.

2. Data protection contact email
  • Several references to pd@kape.com appear to have been removed or replaced with punctuation/formatting.
  • The diff also contains repeated and partially corrupted versions of the contact information.

Risk/impact:

If pd@kape.com is no longer displayed in the final policy, customers may have less clarity about where to submit privacy requests or contact the data protection officer. This could create practical compliance and accessibility concerns, particularly for data-subject rights requests.

The final version should clearly state a valid privacy contact email and ensure that it is consistent throughout the policy.

3. General contact information

The policy appears to retain or reorganize Kape’s:

  • Postal address in London;
  • Website contact form;
  • Telephone contact method; and
  • Email contact method.

However, the wording changes from fixed contact details to references such as:

  • “the contact number published on our website from time to time”; and
  • “the email address published on our website from time to time.”

Risk/impact:

This gives Kape flexibility to change contact details without updating the policy, but it may reduce certainty for customers and make it harder to verify the correct contact channel. The final policy should identify the current contact details clearly or explain how the applicable address can be found.

4. Data protection officer details

The diff retains the named data protection officer, Dr. Venetia Argyropoulou, but the associated email address appears to be removed or inconsistently rendered.

Risk/impact:

The final policy should clearly include the data protection officer’s contact details if it intends to provide a direct DPO contact.

AI-model training and use of customer data

No change concerning AI training was identified. The diff does not add or remove language authorizing Kape to:

  • Train artificial-intelligence or machine-learning models;
  • Use customer content, communications, prompts, or usage data for AI development;
  • Share data with AI providers; or
  • Opt customers in or out of AI-related processing.

Accordingly, this diff creates no apparent new AI-training risk, although the underlying policy should be reviewed separately for any existing broad “service improvement,” analytics, or product-development language that could potentially cover AI use.

2026-09-22 · Privacy Policy

grew 7.5% · Observed by clause.watch

Summary of Important Changes

1. No apparent changes to AI training or model use
  • The diff contains no new or amended language concerning artificial intelligence, machine learning, automated systems, model training, or use of customer data to develop or improve AI models.
  • There is no indication that customer data, personal information, prompts, usage information, or other content may now be used for AI training.
  • The diff also does not appear to change the purposes for which customer data is collected, shared, retained, or disclosed.

Risk assessment: No identifiable new AI-training risk appears in this diff. This conclusion is limited to the text provided; unrelated sections of the full privacy policy may still contain such provisions.

2. Updated privacy contact details

The policy adds or standardizes the following contact information:

  • pd@kape.com is added in connection with exercising privacy rights and general privacy inquiries.
  • pd@kape.com is listed as the data protection officer’s email address.
  • support@kape.com is added to the company’s general contact details.
  • The policy continues to refer to contact methods such as post, a website contact form, telephone, and email.

Practical effect: Customers have clearer email channels for privacy requests and general support.

Potential risk: The policy may not clearly distinguish which requests should be sent to the privacy/DPO address versus the general support address. This could cause delays or inconsistent handling of data-subject requests.

3. Children’s data wording and contact route

The policy states that if a child under 13 has shared information with Kape, the individual should contact pd@kape.com, and Kape will take reasonable steps to delete the information.

Potential risk: The provision appears to add or clarify an email contact but does not explain:

  • How Kape verifies the child’s age;
  • How it verifies the requester’s authority or identity;
  • Whether the deletion commitment is subject to legal exceptions; or
  • Whether a different age threshold applies in particular jurisdictions.

These omissions may create uncertainty about the scope and operation of the children’s-data process.

4. Website and corporate-information additions

The diff adds or restores website navigation and corporate footer content, including company, brand, press-room, and social-media links.

Risk assessment: These additions appear administrative and do not materially change privacy rights, data processing, or contractual obligations.

5. Formatting and drafting issues

The diff includes apparent markup artifacts, duplicated footer text, and malformed break tags.

Risk: If published as-is, these errors could reduce readability or create uncertainty about the correct contact details. The final policy should be checked for clean formatting and consistent email addresses.

2026-09-22 · Privacy Policy

shrank 7.0% · Observed by clause.watch

Summary of Important Changes

1. Removal or alteration of contact email addresses

The diff appears to remove or replace several references to pd@kape.com, including:

  • The email address for exercising privacy rights.
  • The general privacy-contact email address.
  • The email address for reporting information concerning children under 13.
  • The data protection officer’s listed email address.

In at least one instance, the email address appears to be replaced only with a period. This may make it harder for customers to submit rights requests, raise privacy concerns, or contact the data protection officer. If intentional, the policy should provide a clear alternative contact method.

2. Contact details are made more generic

The policy changes certain contact instructions from a specific telephone number or email address to:

  • “the contact number published on our website from time to time”; and
  • “the email address published on our website from time to time.”

This gives Kape flexibility to change contact details without updating the policy, but creates uncertainty for customers and may make it more difficult to identify the correct contact channel or demonstrate that adequate privacy-request mechanisms are available.

3. Possible addition or restoration of general support contact information

The diff includes repeated formatting-related changes involving support@kape.com, Kape’s postal address, and references to contacting Kape by post, web form, telephone, or email. These appear partly to involve text-wrapping or document-formatting corrections rather than substantive policy changes. However, the final version should be checked to confirm that:

  • support@kape.com is actually displayed;
  • the postal address is complete; and
  • all listed contact methods are functional and consistent with the privacy-rights procedures.

4. Removal of website navigation and corporate footer content

The opening and closing material relating to “About Us,” “Press Room,” company brands, social media, and corporate links appears to have been removed or restructured. These changes do not appear to alter customer privacy rights or data-processing terms.

5. AI-model training and use of customer data

No changes concerning AI, machine learning, model training, automated decision-making, or use of customer data to train AI models are visible in this diff. The diff does not add or remove language authorizing Kape to use customer data, content, communications, or telemetry for AI training. Any such terms would need to be located elsewhere in the policy or in separate product terms.

Key Risk

The principal substantive risk is the apparent removal or obscuring of privacy and data-protection contact details. This could impair customers’ ability to exercise legal rights and may create compliance and transparency concerns.

2026-09-20 · Privacy Policy

grew 7.5% · Observed by clause.watch

Summary

The provided diff does not include any actual contractual language. It only states:

> “Added approximately 99 words to the document”

Accordingly, it is not possible to identify:

  • New or modified legal rights and obligations
  • Changes to liability, indemnity, confidentiality, or termination provisions
  • Changes to data ownership or permitted data uses
  • Whether customer data may be used to train, fine-tune, evaluate, or improve AI models
  • Whether data is anonymized, aggregated, retained, shared with vendors, or transferred internationally
  • Any customer consent, opt-out, deletion, or audit rights

AI Training and Data-Use Analysis

No language addressing AI models or customer data is included in the supplied diff. Therefore, no conclusion can be drawn about whether the contract:

  • Permits training models on customer content
  • Allows use of prompts, inputs, outputs, or metadata for model improvement
  • Applies only to de-identified or aggregated data
  • Requires customer authorization or provides an opt-out
  • Restricts human review or third-party access
  • Provides deletion or retention protections

Information Needed

Please provide the actual 99 added words, together with any deleted or replaced language. The surrounding original clause would also be helpful, particularly if the additions modify provisions concerning:

  • Data processing and ownership
  • Confidentiality
  • Artificial intelligence or machine learning
  • Service improvement or analytics
  • Subprocessors and vendors
  • Data retention, deletion, or security

Without the underlying text, a substantive legal-risk analysis is not possible.

2026-09-20 · Privacy Policy

shrank 7.0% · Observed by clause.watch

Summary

The diff indicates that approximately 99 words were removed from the document, but it does not identify which words, clauses, or sections were deleted.

Legal and Commercial Impact
  • The effect of the deletion cannot be reliably assessed without the actual deleted text.
  • Potentially important changes could include removal of:
  • Customer obligations or restrictions
  • Provider warranties, indemnities, or liability limitations
  • Data protection and security commitments
  • Termination or renewal rights
  • Confidentiality provisions
  • Intellectual-property ownership or license terms
  • Audit, compliance, or regulatory provisions
Customer Data and AI Training
  • The supplied diff does not provide enough information to determine whether the document’s treatment of customer data has changed.
  • In particular, it is not possible to tell whether the deletion:
  • Permits or restricts using customer data to train, fine-tune, or improve AI models
  • Changes whether customer data is used for product development or analytics
  • Removes consent, notice, opt-out, or contractual safeguards
  • Changes ownership or licensing rights in customer data, prompts, outputs, or derived data
  • Affects deletion, retention, anonymization, or human-review obligations
Risk Assessment

The deletion itself may create legal risk if it removes customer protections or expands the provider’s rights, but no specific risk can be confirmed from the information provided.

Recommended Next Step

Provide the actual deleted language, or a redline showing the surrounding provisions. Particular attention should be given to any deleted terms containing “customer data,” “content,” “training,” “improve,” “machine learning,” “artificial intelligence,” “models,” “analytics,” “de-identified,” or “service improvement.”

2026-09-18 · Privacy Policy

grew 7.5% · Observed by clause.watch

Summary of Important Changes

1. AI Training and Use of Customer Data

  • No provisions addressing AI, machine learning, model training, or use of customer data to train AI models were added, removed, or changed in the supplied diff.
  • The diff does not appear to modify:
  • Whether customer data may be used for AI training;
  • Whether data may be shared with AI providers or third parties;
  • Opt-out or consent rights relating to AI training;
  • Retention or deletion of data used in model development; or
  • Restrictions on using sensitive, personal, or confidential information in AI systems.

Risk assessment: No new AI-specific contractual risk can be identified from this diff. The absence of AI language does not itself confirm that customer data is excluded from AI training; it only means this particular change does not clarify the issue.

2. Privacy and Data Protection Contact Details

The policy adds or confirms several contact details:

  • Privacy/data protection contact: pd@kape.com
  • General support contact: support@kape.com
  • Data protection officer: Dr. Venetia Argyropoulou, pd@kape.com, telephone +35 722 024 992
  • Corporate address: Kape PLC, Interchange Triangle, London, Stables Market, NW1 8AH, UK

The changes also revise wording concerning how individuals may contact Kape to exercise privacy rights, including where they cannot do so through their account.

Practical effect: These additions may make it easier for customers and data subjects to submit privacy requests and contact the data protection officer.

3. Children’s Data

The policy adds or repeats the instruction that, if a child under 13 has provided information, the user should contact Kape at pd@kape.com, after which Kape will take reasonable steps to delete the information.

Risk assessment: This creates or reinforces a specific reporting channel but does not materially change the underlying standard, which remains “reasonable steps” to delete the data.

4. Website and Footer Content

The diff adds extensive corporate and website-navigation content, including links or references to:

  • About Us
  • Press Room
  • Brands
  • Leadership
  • Contact information
  • Privacy Policy
  • Vulnerability Disclosure Program
  • Whistleblowing
  • Kape’s brands and social-media presence

These changes appear primarily editorial or formatting-related and do not materially alter customer rights or Kape’s data-processing permissions.

5. Drafting and Formatting Issues

The diff contains apparent duplication and malformed markup, including repeated footer text and unusual “[Text Wrapping Break]” and {Break] markers. These should be reviewed before publication to ensure that:

  • Contact details display correctly;
  • No email address or paragraph is duplicated;
  • The final policy is accessible and readable; and
  • The intended replacement of prior contact wording is clear.

2026-09-17 · Privacy Policy

shrank 7.0% · Observed by clause.watch

Summary of Changes

The diff indicates that approximately 99 words were removed from the document. However, the actual deleted language is not provided.

AI Training and Customer Data

  • It is not possible to determine whether the changes affect the customer’s data being used to train AI models.
  • The deleted language could have addressed:
  • Whether customer data may be used to train, fine-tune, or improve AI models;
  • Whether usage is limited to aggregated, anonymized, or de-identified data;
  • Whether customer content is excluded from model training by default;
  • The provider’s ability to retain customer data for training or product improvement;
  • Opt-out rights, consent requirements, or customer controls;
  • Ownership of inputs, outputs, models, or derivative data; or
  • Security and confidentiality obligations relating to training data.

Potential Legal Risks

Because the deleted text is unavailable, the principal risk is uncertainty:

  • A deletion may have removed a customer protection, such as an express prohibition on AI training or a required opt-out.
  • Alternatively, it may have removed a provider right, limitation, disclaimer, or consent requirement.
  • If the deletion concerns data use, it could materially change the parties’ rights under confidentiality, privacy, intellectual-property, or data-protection provisions.
  • The effect may also depend on whether other sections incorporate the deleted language or contain conflicting permissions.

Recommended Review

Obtain the full redline or the exact 99-word deletion before approving the change. In particular, compare the deleted language against provisions addressing:

1. Customer data and content;

2. Product improvement and analytics;

3. AI or machine-learning model training;

4. Confidentiality and security;

5. Data retention and deletion;

6. Intellectual-property ownership; and

7. Opt-out, consent, or data-processing rights.

No reliable conclusion can be reached about AI-model training or other substantive legal effects from the deletion count alone.

2026-09-17 · Privacy Policy

grew 7.5% · Observed by clause.watch

Executive Summary

The diff appears to make administrative, contact-information, and website-footer updates to Kape’s Privacy Policy. It does not contain any express change concerning the use of customer data to train, develop, fine-tune, evaluate, or improve AI models.

Important Changes

1. New or clarified privacy contact email

The policy adds pd@kape.com in several places, including:

  • Requests to exercise privacy rights
  • General privacy inquiries
  • Reports concerning information submitted by children under 13
  • The Data Protection Officer’s contact details

Risk/impact:

This makes the privacy-contact route clearer, but the repeated insertions should be checked for consistency and formatting. The policy should also clarify whether this mailbox is monitored for formal rights requests and whether requests must be submitted through a particular process.

2. Additional general support contact

The policy adds support@kape.com to the company’s contact details and states that users may contact Kape by:

  • Post
  • Website contact form
  • Telephone
  • Email

Some previous wording referring to a contact number or email address “published on our website from time to time” appears to have been replaced or supplemented.

Risk/impact:

Adding a fixed email address improves accessibility. However, maintaining multiple addresses—pd@kape.com and support@kape.com—could create uncertainty about where privacy complaints, deletion requests, or data-access requests should be sent.

3. Data Protection Officer details

The Data Protection Officer’s listed contact details now expressly include pd@kape.com, alongside the officer’s name and telephone number.

Risk/impact:

This is generally helpful for regulatory transparency. The company should ensure the named officer, telephone number, and mailbox remain current.

4. Underage-user provision

The policy adds pd@kape.com as the contact address where information concerning a child under 13 has been shared, and states that Kape will take reasonable steps to delete that information.

Risk/impact:

The deletion commitment is positive, but “reasonable steps” remains qualified and may not guarantee deletion in every circumstance. The policy should explain any legal, security, backup, or fraud-prevention exceptions.

5. Website navigation and footer content

The diff adds or restores website navigation and corporate-footer content, including links or references to:

  • About Us
  • Press Room
  • Brands
  • Leadership/team pages
  • Contact information
  • Vulnerability disclosure
  • Whistleblowing
  • Kape’s product brands and social media

Risk/impact:

These changes appear mainly presentational and do not materially alter privacy obligations, although incorrect links or inconsistent corporate information could cause user confusion.

AI Training and Model Use

No new AI-related language is shown in the diff. The changes do not expressly authorize or restrict using customer data to train AI models, nor do they change:

  • Whether customer content may be used for model training
  • Whether data is anonymized or de-identified
  • Whether third-party AI providers receive customer data
  • Any opt-out, objection, deletion, or retention rights relating to AI training

Therefore, based solely on this diff, there is no identifiable change to AI-training data practices.

2026-09-16 · Privacy Policy

shrank 7.0% · Observed by clause.watch

Summary of Important Changes

1. No apparent changes to AI training or model-use terms

  • The diff does not add, remove, or modify any language concerning:
  • Use of customer data to train artificial intelligence or machine-learning models;
  • Whether customer content may be used for product development, analytics, or model improvement;
  • Sharing data with AI providers or other service providers for training;
  • Opt-out rights relating to AI training; or
  • Retention or anonymization of data used for AI purposes.

Risk assessment: No new AI-training authorization or restriction is visible in this diff. The existing policy should still be reviewed separately for any AI-related provisions that are unchanged here.

2. Contact information and methods were reformatted or generalized

The changes appear primarily editorial and administrative:

  • The data-protection contact email appears to be standardized as pd@kape.com, including removal of an apparent stray period or formatting artifact.
  • The policy now refers more generally to contacting Kape:
  • By post using the stated postal address;
  • Through the website contact form;
  • By telephone using the number published on the website from time to time; and
  • By email using the address published on the website from time to time.
  • The phrase “given above” and various line-break and text-wrapping markers were changed or removed.
  • The footer and corporate contact information were reformatted, including the DPO’s listed details.

Potential risk: Referring to contact numbers and email addresses “published on our website from time to time” provides flexibility to update contact details without amending the policy. However, it may create uncertainty for customers attempting to exercise privacy rights if the website information is unavailable, inconsistent, or outdated.

3. Data-subject rights contact language remains substantially unchanged

The diff retains language directing users to contact Kape if they cannot exercise their rights through their account, and for additional information about their rights.

Potential risk: No material expansion or reduction of customer rights is evident. The effectiveness of these rights will depend on the accuracy and accessibility of the listed contact channels.

4. Children’s privacy language appears unchanged

The surrounding text continues to state that users under 13 should not provide information and that Kape will take reasonable steps to delete information received from a child under 13.

Potential risk: No new risk is apparent from the changes shown. The provision remains limited to the stated age threshold and “reasonable steps” standard.

Overall assessment

The diff appears to involve formatting, punctuation, and contact-information updates, rather than substantive changes to data processing terms. No new authorization to use customer data for AI training is identifiable.

2026-09-16 · Privacy Policy

grew 7.5% · Observed by clause.watch

Executive Summary

The diff appears to make administrative and contact-information updates only. It does not show any changes to how customer data is collected, used, shared, retained, or used to train AI models.

Important Changes

1. New or standardized privacy contact email

The policy adds or standardizes pd@kape.com in several places, including:

  • Requests concerning data-protection rights
  • General privacy inquiries
  • Reports involving information submitted by children under 13
  • The Data Protection Officer’s contact details

Risk/impact:

This gives customers a clearer route for exercising privacy rights and contacting the data-protection team. Kape should ensure that this mailbox is monitored and that requests are properly routed and handled within applicable legal deadlines.

2. Additional customer-support contact details

The policy adds support@kape.com as a contact method and refers to contacting Kape by:

  • Post
  • Website contact form
  • Telephone
  • Email

Some wording appears to be replaced with references to contact details “published on our website from time to time.”

Risk/impact:

  • Referring to website-published contact details may allow Kape to change those details without amending the policy.
  • The diff contains apparent formatting and markup errors, including duplicated or malformed “Text Wrapping Break” and “Break” tags. These could reduce readability or create uncertainty about the official contact information.
  • The policy should clearly distinguish the privacy/DPO email (pd@kape.com) from general support (support@kape.com).
3. Underage-user contact process

The policy now directs users to pd@kape.com if a child under 13 has shared information with Kape and states that Kape will take reasonable steps to delete that information.

Risk/impact:

This clarifies the reporting channel but does not, based on the diff, add detailed age-verification, parental-consent, deletion, or escalation procedures. The effectiveness of the protection will depend on how those processes operate in practice.

4. Footer and corporate information

The additions include website-navigation and corporate-footer content, including Kape’s brands, company description, social-media references, and registered address.

Risk/impact:

No material privacy obligation appears to change. These additions are primarily presentational.

AI Training and Customer Data

No express change is shown regarding AI or machine-learning training. The diff does not add or remove language authorizing Kape to:

  • Use customer data to train AI models
  • Use content, prompts, communications, telemetry, or usage data for model development
  • Share data with AI providers
  • Opt customers in or out of AI training
  • Retain data for AI-training purposes

Accordingly, any existing AI-training rights or restrictions in the unchanged portions of the privacy policy remain applicable.

2026-09-14 · Privacy Policy

shrank 7.0% · Observed by clause.watch

Summary of Important Changes

1. No apparent changes to AI-training provisions
  • The diff does not add, remove, or modify any language concerning:
  • Use of customer data to train artificial intelligence or machine-learning models;
  • Sharing customer data with AI providers;
  • Use of customer content for model improvement, analytics, or product development; or
  • Opt-out rights relating to AI training.
  • Based on the text provided, there is no new or changed authorization to use customer data for AI training.
2. Contact details and privacy-request procedures
  • The privacy contact email appears to be reformatted or removed in several places:
  • References to pd@kape.com are shown as deleted or replaced with punctuation/formatting changes.
  • The policy continues to identify a data protection officer, but the displayed diff does not clearly establish whether the email address remains fully present in the final version.
  • The policy now appears to direct users to contact Kape:
  • By post;
  • Through a website contact form;
  • By telephone using the number published on the website from time to time; or
  • By email using the address published on the website from time to time.
  • Risk: Replacing fixed contact details with information “published on our website from time to time” gives Kape flexibility to change contact routes without amending the policy. It may also make it harder for customers to identify the correct channel for exercising privacy rights.
3. Formatting and presentation changes
  • Much of the diff appears to involve removal or alteration of website navigation, footer content, line breaks, and text-wrapping markers rather than substantive legal terms.
  • References to “About Us,” “Press Room,” brands, social media, and corporate footer information have been removed or rearranged.
  • These changes do not appear to alter data-processing rights or obligations, but they may affect how users locate:
  • The privacy policy;
  • Privacy-request contact information; and
  • Information about Kape’s corporate identity.
4. Underage-user language
  • The diff includes surrounding references to the underage policy and the process for deleting information if a child under 13 has provided information.
  • No clear substantive amendment to the age threshold, deletion obligation, or parental-contact process is shown.

Overall Risk Assessment

The provided diff appears primarily administrative and formatting-related. The principal practical risk is potential uncertainty over the correct privacy-contact email and reliance on changeable website contact details. No AI-training-related change is identifiable in the supplied text.

2026-09-14 · Privacy Policy

grew 7.5% · Observed by clause.watch

Summary of Important Changes

1. No apparent changes to AI-training or model-use provisions
  • The diff does not add, remove, or modify any language concerning:
  • use of customer data to train artificial intelligence or machine-learning models;
  • sharing customer data with AI providers;
  • using customer content, prompts, communications, or usage data for model development;
  • opt-out rights relating to AI training; or
  • anonymization or aggregation of data for AI purposes.

Conclusion: Based solely on this diff, there is no identifiable change to how customer data may be used to train AI models. The underlying privacy policy should nevertheless be reviewed in full because the diff may omit unchanged provisions containing such rights.

2. Updated privacy-contact email addresses

The policy adds or standardizes pd@kape.com as a contact address, including for:

  • exercising privacy rights;
  • general privacy inquiries;
  • contacting Kape about information relating to children under 13; and
  • contacting the data protection officer.

This gives customers a clearer and more direct privacy contact route. It may also replace or supplement a previously used email address represented in the diff as a placeholder or abbreviated reference.

3. Additional general contact information

The policy adds support@kape.com to Kape’s corporate contact details and lists additional contact methods, including:

  • postal mail;
  • website contact form;
  • telephone; and
  • email.

The telephone number and general email address may be published or updated on Kape’s website from time to time, which gives Kape flexibility to change those contact details without amending the policy.

4. Data protection officer details

The policy identifies the data protection officer as:

  • Dr. Venetia Argyropoulou
  • pd@kape.com
  • +35 722 024 992

This improves transparency and may assist customers or regulators in directing privacy complaints and rights requests.

5. Underage-data contact language

The policy states that if a child under 13 has shared information with Kape, individuals should contact pd@kape.com, and Kape will take reasonable steps to delete that information.

Risk/qualification: “Reasonable steps” is not a guarantee of deletion and may leave discretion regarding verification, retention obligations, backups, or other legal exceptions. No new collection or processing authorization for children is apparent from the diff.

6. Formatting and presentation issues

The diff contains duplicated footer content and malformed markup indicators such as [Text Wrapping Break] and {Break]. These appear primarily editorial or formatting-related, but should be corrected before publication to avoid:

  • confusing customers about the correct contact details;
  • broken links or displayed text; and
  • uncertainty about which contact information is authoritative.

2026-09-10 · Privacy Policy

shrank 7.0% · Observed by clause.watch

Summary

The diff only states that approximately 99 words were removed, but does not identify the deleted language or show any replacement text.

Assessment of Legal Changes
  • Specific contractual changes: Cannot be determined from the information provided.
  • Customer data use: There is no way to determine whether the deleted language addressed:
  • Use of customer data to train, fine-tune, or improve AI models;
  • Whether customer data is used for model training by default or only with consent;
  • De-identification, aggregation, or anonymization requirements;
  • Retention, deletion, or opt-out rights;
  • Restrictions on using customer prompts, inputs, outputs, or feedback;
  • Disclosure of data to third-party AI providers.
  • Potential risk: If the removed 99 words limited the provider’s ability to use customer data, their deletion could broaden the provider’s rights or eliminate customer protections. Conversely, the deletion could remove an overly broad permission or clarify that customer data cannot be used for AI training. The direction and significance of the change cannot be determined without the actual text.
Information Needed

Please provide the deleted language and any surrounding or replacement provisions. The exact wording is necessary to assess:

1. Whether AI-model training rights were added, removed, or changed;

2. Whether customer consent or an opt-out is required;

3. Whether usage applies to identifiable, de-identified, or aggregated data;

4. Whether the provider may share data with affiliates or vendors;

5. Any changes to confidentiality, security, ownership, or liability.

2026-09-10 · Privacy Policy

grew 7.5% · Observed by clause.watch

Summary of Important Changes

1. New or clarified contact details

The policy adds or standardizes several contact methods:

  • Privacy/data protection email: pd@kape.com
  • Added for requests involving data-subject rights.
  • Added in the underage/minors section for reporting information submitted by children.
  • Listed as the data protection officer’s contact email.
  • General support email: support@kape.com
  • Added to Kape PLC’s contact details.
  • The policy also states that users may contact Kape:
  • By post;
  • Through the website contact form;
  • By telephone using the number published on the website; or
  • By email using the address published on the website.
2. Underage-user provision

The revised text states that users represent and warrant that they are at least 13 years old. It also provides a specific email address for reporting information submitted by someone under 13 and says Kape will take reasonable steps to delete that information.

Risk/impact: This creates a clearer reporting route, but the wording may not address differing minimum-age requirements under local laws, such as laws requiring parental consent for users under 16 in some jurisdictions.

3. Data protection officer information

The policy identifies:

  • Dr. Venetia Argyropoulou
  • pd@kape.com
  • +35 722 024 992

This improves transparency and gives users a direct route for privacy inquiries.

4. Website and corporate-footer content

The diff adds or preserves corporate navigation and branding content, including links or references to Kape’s brands, company information, press room, vulnerability disclosure program, finance report, and whistleblowing resources. These changes appear administrative and do not materially change customer rights or data-processing terms.

AI Training and Use of Customer Data

No provisions in the supplied diff address AI, machine learning, model training, generative AI, automated decision-making, or use of customer data to train models.

Accordingly, the diff does not appear to:

  • Grant or remove permission to use customer data for AI training;
  • Change whether content, communications, telemetry, or personal information may be used to train models;
  • Add data-retention or model-development rights; or
  • Change opt-out, deletion, or objection rights relating to AI processing.

Overall Risk Assessment

The changes are primarily contact-information, minors-policy, and website-footer updates. No significant new commercial or privacy-processing rights are apparent from the provided diff. The main practical risk is that multiple email addresses and references to website-published contact details could create uncertainty about which address should be used for particular requests.

2026-09-08 · Privacy Policy

shrank 7.0% · Observed by clause.watch

Summary

The provided diff only states that approximately 99 words were removed from the document. It does not identify which words, clauses, or sections were deleted.

AI Training and Customer Data

  • There is insufficient information to determine whether the deleted language addressed:
  • Use of customer data to train, fine-tune, or improve AI models;
  • Whether customer data may be used for product development or analytics;
  • Opt-in or opt-out rights concerning AI training;
  • Anonymization, aggregation, or de-identification requirements;
  • Restrictions on using customer prompts, inputs, outputs, or confidential information;
  • Data retention, deletion, or security obligations; or
  • Whether third-party AI providers may receive or use customer data.

Potential Legal Risk

Removal of approximately 99 words could materially change the agreement if the deleted language contained:

  • A prohibition or limitation on AI training;
  • A customer consent requirement;
  • Confidentiality protections;
  • Data-processing or privacy commitments;
  • Restrictions on secondary use of customer data; or
  • Representations about deletion or non-retention.

However, the direction and magnitude of the legal change cannot be assessed without the actual deleted text and surrounding provisions. The deletion may either reduce the customer's protections or remove obligations imposed on the service provider.

Conclusion

No reliable substantive comparison can be made from the supplied information alone. The full redlined text—or at least the 99 deleted words and the surrounding clauses—is required to identify changes, including any changes to AI-model training rights or customer-data usage.

2026-09-08 · Privacy Policy

grew 7.5% · Observed by clause.watch

Summary

The provided diff only states that approximately 99 words were added; it does not include the actual added language or identify where it appears in the agreement.

Legal and Risk Analysis

Because the text of the additions is missing, it is not possible to determine:

  • Whether the customer’s data may be used to train, fine-tune, evaluate, or improve AI models.
  • Whether such use applies to customer content, prompts, outputs, personal data, metadata, or usage information.
  • Whether the customer can opt out of AI training or whether consent is automatic.
  • Whether data may be anonymized, aggregated, retained, or shared with affiliates or third-party service providers.
  • Whether the provider obtains ownership or a broad license to use customer data.
  • Whether confidentiality, security, deletion, or data-location protections have changed.
  • Whether the new language creates regulatory, privacy, intellectual-property, or confidentiality risks.

AI Training Review

No conclusion can be reached regarding AI-model training because the relevant contractual wording was not supplied. The added text should be reviewed specifically for terms such as:

  • “train,” “fine-tune,” “improve,” “develop,” or “evaluate” models;
  • “machine learning,” “artificial intelligence,” or “generative AI”;
  • “customer content,” “inputs,” “outputs,” “usage data,” or “telemetry”;
  • “de-identified,” “aggregated,” or “anonymized” data;
  • opt-out rights, retention periods, and deletion obligations; and
  • licenses granting the provider rights to use or commercialize customer data.

Required Information

Please provide the actual 99-word addition, preferably with the surrounding deleted and replacement language. Without the substantive diff, the legal impact and any new customer-data or AI-training risks cannot be reliably assessed.

2026-09-07 · Privacy Policy

shrank 7.0% · Observed by clause.watch

Executive Summary

The diff appears to contain mostly formatting, navigation, and contact-information changes. It does not show any substantive changes to how customer data is collected, shared, retained, or used to train artificial-intelligence (AI) models.

Important Changes

1. Removal of website/navigation content

The opening navigation text was removed:

  • “About Us”
  • “Press Room”
  • “Our Brands”
  • “Our team”
  • “Kape”
  • “Kape’s Privacy Policy”

Impact: This appears to be a presentation or webpage-structure change, not a change to privacy rights or data practices.

2. Minor punctuation and formatting changes

The diff shows apparent punctuation changes around the email address pd@kape.com, including removal or addition of a period. It also contains numerous changes involving:

  • [Text Wrapping Break]
  • [Break]
  • Repeated address and footer content
  • Formatting of the support email address

Impact: These appear to be document-formatting artifacts. They do not appear to alter the legal meaning of the privacy policy.

3. Contact methods and contact details

The policy continues to identify the following ways to contact Kape:

  • Postal mail
  • Website contact form
  • Telephone
  • Email address published on the website

The data protection officer’s listed details remain:

  • Dr. Venetia Argyropoulou
  • pd@kape.com
  • +35 722 024 992

The company address and support@kape.com also remain included.

Potential risk: Because the wording refers to telephone and email details “published on our website from time to time,” those contact details may change without a formal policy amendment. Users should verify current details on the website.

4. Children’s data

The existing wording remains concerning users under 13 and states that Kape takes reasonable steps to delete information if a child under 13 has shared information.

Impact: No apparent change to the underage-data policy is shown.

AI Model Training

No provision in the supplied diff:

  • Authorizes use of customer data to train AI models;
  • Prohibits such use;
  • Defines “AI,” “machine learning,” or similar technologies;
  • Changes whether content, communications, telemetry, or other customer data may be used for model training; or
  • Adds an opt-out or consent mechanism for AI training.

Accordingly, the diff provides no evidence of a new AI-training right or restriction. Any AI-related terms elsewhere in the complete privacy policy would need to be reviewed separately.

2026-09-06 · Privacy Policy

grew 7.5% · Observed by clause.watch

Summary

The provided diff does not include the actual amended legal language. It only states: “Added approximately 99 words to the document.”

Analysis

Because the text of the additions, deletions, or replacements is missing, it is not possible to determine:

  • What contractual rights or obligations changed;
  • Whether liability, indemnity, confidentiality, security, or termination provisions were affected;
  • Whether the customer’s data may now be used for analytics, product improvement, or artificial intelligence (AI) model training;
  • Whether the provider may retain, de-identify, aggregate, or share customer data;
  • Whether customer consent is required before data is used to train AI models;
  • Whether the customer can opt out of AI training or request deletion of training data; or
  • Whether the provider receives broader rights to use content, inputs, outputs, usage data, or personal information.
AI Training Risk Assessment

No conclusion can be reached regarding AI-model training because the relevant added language is not provided. In particular, the analysis would need to check for terms such as:

  • “train,” “fine-tune,” “improve,” or “develop” models;
  • “customer content,” “inputs,” “outputs,” “usage data,” or “telemetry”;
  • Rights to use data in “de-identified,” “aggregated,” or “anonymized” form;
  • Whether human reviewers or service providers may access the data;
  • Whether data is used for the provider’s general-purpose models or only customer-specific models;
  • Opt-out, deletion, retention, and confidentiality commitments; and
  • Any limitation stating that customer data will not be used for AI training.

Please provide the full redlined text, including the material inside {}, [], and []{}{}.

2026-09-04 · Privacy Policy

shrank 7.0% · Observed by clause.watch

Summary of Important Changes

1. No apparent changes to data use or AI-model training
  • The provided diff does not contain any language concerning:
  • use of customer data to train, fine-tune, or evaluate AI models;
  • use of customer content, prompts, telemetry, or account information for machine learning;
  • sharing data with AI providers or other third parties for model development;
  • opting out of AI training; or
  • ownership or licensing of data submitted by customers.
  • Accordingly, based solely on this diff, there is no identifiable new or expanded authorization to use customer data for AI training.
  • This conclusion is limited to the text shown. Any AI-related provisions elsewhere in the privacy policy would need to be reviewed separately.
2. Contact information and methods have been revised

The changes primarily update or reformat contact information:

  • References to the privacy contact email pd@kape.com appear to have been removed from several locations or replaced with more general wording.
  • A general support email, support@kape.com, is added or reformatted in the company contact section.
  • The policy now states that customers may contact Kape:
  • by post;
  • through the website contact form;
  • by telephone using the number published on the website from time to time; or
  • by email using the address published on the website from time to time.
3. Potential legal and practical risks
  • Reduced certainty of contact details: Referring to telephone numbers and email addresses “published on our website from time to time” allows Kape to change those details without amending the policy. This may make it harder for customers or regulators to identify the correct channel for privacy requests.
  • Possible ambiguity regarding the data protection officer: The prior text expressly identified a data protection officer and included pd@kape.com and a telephone number. The revised presentation may remove or obscure that dedicated contact information, depending on the final policy layout.
  • Privacy-rights request risk: If pd@kape.com is no longer clearly provided as a privacy-rights contact, customers may face uncertainty about where to submit access, deletion, objection, or other statutory requests. Kape should ensure that a valid privacy contact remains clearly and consistently displayed.
  • Formatting and publication risk: Several changes appear to involve broken or duplicated text, including address and footer content. If published as shown, these formatting defects could make the policy confusing or appear incomplete.
Overall assessment

The diff appears largely administrative and editorial. The main substantive issue is the possible replacement or obscuring of dedicated privacy contact details. No AI-training or customer-data-use change is apparent in the supplied text.

2026-09-01 · Privacy Policy

grew 7.5% · Observed by clause.watch

Summary

The provided diff does not include the actual amended contract language. It only states:

> “Added approximately 99 words to the document”

Accordingly, it is not possible to determine:

  • What contractual provisions were added or changed;
  • Whether customer data may be used to train, fine-tune, evaluate, or improve AI models;
  • Whether customer data may be retained, shared, anonymized, or transferred to third parties;
  • Whether the customer owns rights in model outputs or data-derived insights;
  • Whether any consent, opt-out, deletion, confidentiality, or security protections were added or removed; or
  • Whether the changes create new liability, indemnity, compliance, or intellectual-property risks.

AI Training and Data-Use Review

No specific language addressing AI model training or related data use appears in the supplied material. Therefore, no conclusion can be reached about whether the amendment:

  • Authorizes training on customer content or prompts;
  • Permits use of customer data to improve services generally;
  • Allows data to be combined with other customers’ data;
  • Applies only to de-identified or aggregated data;
  • Requires the provider to obtain consent; or
  • Provides an opt-out or deletion mechanism.

Information Needed

Please provide the actual redlined text, using the stated notation:

  • Additions: {new text}
  • Deletions: [deleted text]
  • Replacements: [old text]{new text}

Without the substantive text, any assessment of legal effect or AI-training risk would be speculative.

2026-08-31 · Privacy Policy

shrank 7.0% · Observed by clause.watch

Summary

The diff only states that approximately 99 words were removed from the document. The actual deleted language is not provided.

AI Training and Customer Data

  • There is not enough information to determine whether the deleted text addressed:
  • Use of customer data to train, fine-tune, or improve AI models;
  • Whether customer data may be used for product development or analytics;
  • Whether data is anonymized, aggregated, or de-identified before such use;
  • Customer consent or opt-out rights;
  • Restrictions on using confidential information, personal data, prompts, outputs, or uploaded content for training;
  • Retention, deletion, or security obligations relating to training data; or
  • Whether third-party AI providers may access or use customer data.
  • If the removed language contained limitations on AI training or secondary use, its deletion could materially expand the provider’s ability to use customer data. Conversely, if it contained a broad permission to use data, its removal could reduce that authority.

Other Potential Risks

Because the deleted wording is unavailable, it is also impossible to assess whether the change affects:

  • Data ownership or licensing rights;
  • Confidentiality obligations;
  • Privacy-law compliance;
  • Security commitments;
  • Intellectual-property rights in customer content or outputs;
  • Data retention and deletion;
  • Subprocessors or third-party service providers;
  • Warranties, indemnities, or liability limitations; or
  • Termination and post-termination data handling.

Recommended Review

Obtain the actual redlined text or the 99 deleted words before approving the amendment. Particular attention should be paid to any deleted provisions containing terms such as “train,” “improve,” “develop,” “machine learning,” “artificial intelligence,” “customer data,” “content,” “prompts,” “outputs,” “aggregate,” “de-identified,” “license,” “consent,” or “opt out.”

2026-08-30 · Privacy Policy

grew 7.5% · Observed by clause.watch

Summary of Important Changes

1. Additional contact information

The policy now adds or confirms pd@kape.com in several places, including:

  • Contact details for exercising privacy rights;
  • General privacy inquiries;
  • Reports concerning information collected from children under 13;
  • The Data Protection Officer’s contact details.

The Data Protection Officer is identified as Dr. Venetia Argyropoulou, with the email address pd@kape.com and telephone number +35 722 024 992.

Risk/impact: This makes it clearer how customers can contact Kape about data-protection matters and submit rights requests. It does not appear to create new customer obligations or materially change the scope of data processing.

2. Expanded contact methods and website footer content

The policy now includes additional or more explicit ways to contact Kape:

  • Postal address;
  • Website contact form;
  • Telephone;
  • Email address published on Kape’s website.

It also adds general corporate and website-navigation content, including links or references to:

  • Kape’s brands;
  • Press room;
  • Leadership team;
  • Vulnerability Disclosure Program;
  • Finance reports;
  • Whistleblowing;
  • Social-media channels.

Risk/impact: These appear primarily administrative and informational. The wording allowing telephone and email details to be published “from time to time” means contact details may change without the policy itself being amended.

3. Children’s data

The revised wording confirms that users under 13, or individuals aware that a child under 13 has shared information, should contact pd@kape.com. Kape states that it will take reasonable steps to delete such information.

Risk/impact: This reinforces an existing underage-data process but does not appear to introduce a new processing purpose or materially change Kape’s obligations.

4. AI-model training and use of customer data

No changes concerning AI were identified in the supplied diff. The additions and deletions do not mention:

  • Artificial intelligence or machine learning;
  • Training, fine-tuning, or evaluating AI models;
  • Using customer content, personal data, prompts, or usage data for AI development;
  • Sharing data with AI providers;
  • Opt-out rights relating to AI training.

Accordingly, this diff does not appear to authorize or restrict the use of customer data to train AI models. Any such rights or practices would need to be assessed by reviewing the full privacy policy and any separate product terms, service terms, or AI/data-use notices.

2026-08-29 · Privacy Policy

shrank 7.0% · Observed by clause.watch

Summary of Important Changes

1. No apparent changes to AI training or data use

  • The diff does not add, remove, or modify any language concerning:
  • Use of customer data to train, develop, or improve AI models;
  • Sharing customer data with AI providers;
  • Automated decision-making or profiling;
  • Retention or use of prompts, content, telemetry, or other customer inputs for machine learning.
  • Based solely on this diff, there is no identifiable change in the company’s rights to use customer data for AI training.

2. Contact information and methods updated

The policy’s contact provisions appear to have been revised or reformatted:

  • References to the data-protection email address pd@kape.com are retained, with minor punctuation/formatting changes.
  • The policy now appears to direct users to contact Kape:
  • By post at the listed postal address;
  • Through the website contact form;
  • By telephone using the number published on the website from time to time; or
  • By email using the address published on the website from time to time.
  • This replaces or supplements wording that referred to a specific contact number and email address.
Risk/implication
  • Referring to contact details “published on our website from time to time” gives Kape flexibility to change those details without necessarily amending the privacy policy.
  • It may create uncertainty for customers seeking to exercise privacy rights, particularly if website contact details are unavailable, outdated, or inconsistent with the policy.

3. Data protection officer details

  • The policy continues to identify Dr. Venetia Argyropoulou as the data protection officer.
  • The listed email address and telephone number appear to remain present, although the diff contains formatting and duplication artifacts.
Risk/implication
  • Because the diff is heavily affected by text-wrapping and duplicated footer content, it is difficult to determine whether the data protection officer’s contact details were substantively changed. A clean before-and-after version should be reviewed to confirm.

4. Formatting and website-content changes

  • The opening website navigation and footer content appears to have been removed or reorganized, including links such as “About Us,” “Press Room,” brand listings, and social-media/company information.
  • These appear primarily to be website-layout or formatting changes rather than changes to substantive privacy obligations.

Overall assessment

The identifiable amendments are mainly administrative, formatting, and contact-information changes. The principal practical risk is reduced certainty about how customers should contact Kape, especially where contact details are maintained dynamically on the website. No AI-training or customer-data model-training provision is changed in the supplied diff.

2026-08-28 · Privacy Policy

grew 7.5% · Observed by clause.watch

Summary of Important Changes

1. New or clarified contact details

The policy now adds or standardizes the following email addresses:

  • Data-protection/privacy inquiries: pd@kape.com
  • General support/contact inquiries: support@kape.com

The privacy/data-protection email appears in several locations, including:

  • Requests to exercise privacy rights
  • General privacy-rights inquiries
  • Reports involving information submitted by children under 13
  • Data Protection Officer contact details
Potential impact
  • Customers have clearer contact routes for privacy requests and support.
  • Repeated references to the same address may reduce ambiguity, but the policy should ensure that the addresses are monitored and operational.
  • The diff appears to replace generic wording such as “the contact number published on our website from time to time” and “the email address published on our website from time to time” with, or supplement it with, fixed email addresses. Fixed details are more reliable but may become outdated if not maintained.

2. Data Protection Officer information

The policy identifies the Data Protection Officer as:

  • Dr. Venetia Argyropoulou
  • pd@kape.com
  • +35 722 024 992
Potential impact

This makes the controller’s privacy contact information more specific and may assist users exercising rights under applicable data-protection laws. The organization should ensure that the named individual, email address, and telephone number remain current.

3. Website and corporate footer content

The additions include navigation and corporate information such as:

  • “About Us,” “Press Room,” “Our Brands,” and “Our team”
  • Kape’s company description and brand list
  • Social-media references
  • Links or references to the privacy policy and other corporate pages
Potential impact

These appear to be website-navigation or footer changes rather than changes to substantive privacy rights, processing purposes, or contractual obligations.

4. Children’s data

The existing provision concerning information submitted by children under 13 now directs users to pd@kape.com and states that Kape will take reasonable steps to delete such information.

Potential impact

The operational contact route is clearer. The diff does not appear to change the underlying age threshold, deletion commitment, or standard for handling children’s data.

5. AI-model training and use of customer data

No changes relating to AI, machine learning, model training, model improvement, automated decision-making, or use of customer data to train AI models are shown in this diff.

There is no new language authorizing Kape to:

  • Use customer content or personal data to train AI models
  • Share data with AI providers for training
  • Retain data for model development
  • Opt customers into or out of AI training

6. Drafting/formatting concern

The diff contains apparent markup artifacts, including malformed “[Text Wrapping Break]” and {Break] tags. These should be reviewed before publication because they could create confusing or visibly broken policy text.

2026-08-28 · Privacy Policy

shrank 7.0% · Observed by clause.watch

Summary

The diff only states that approximately 99 words were removed from the document. It does not identify which words, clauses, or sections were deleted.

Key Legal Implications

  • Substantive impact cannot be determined: Without the deleted text, it is not possible to assess whether the changes affect liability, confidentiality, intellectual property, termination, warranties, security, or other obligations.
  • Potential narrowing of protections: Deletions may remove customer rights, provider obligations, restrictions, or remedies. The practical effect depends entirely on the missing language.
  • Potential expansion of provider rights: If the deleted language contained limitations on data use or other provider activities, its removal could broaden the provider’s rights.

Customer Data and AI Training

  • No conclusion possible from the supplied diff: The diff does not show whether language concerning the use of customer data to train, fine-tune, improve, or evaluate AI or machine-learning models was added, removed, or changed.
  • Risk requiring review: Particular attention should be given to any deleted terms addressing:
  • use of customer content or personal data for model training;
  • use of data to improve products or services;
  • aggregation, de-identification, or anonymization;
  • retention of prompts, outputs, or usage data;
  • opt-in or opt-out rights;
  • ownership of inputs, outputs, and model improvements; and
  • restrictions on human review or disclosure to affiliates and subprocessors.

Recommended Next Step

Provide the actual redline showing the 99 deleted words, or the prior and revised versions of the relevant provision. Without that text, a reliable legal comparison—and especially an assessment of AI-training data rights—is not possible.

2026-08-25 · Privacy Policy

grew 7.5% · Observed by clause.watch

Summary

The diff only states that approximately 99 words were added, but it does not include the actual added language or identify where those words appear.

AI Training and Data Use
  • It is not possible to determine whether the changes:
  • Permit the customer’s data to be used to train, fine-tune, or improve AI models;
  • Limit or prohibit such use;
  • Allow use of prompts, outputs, personal information, or confidential data for training;
  • Grant the provider ownership or broad usage rights over customer data; or
  • Impose deletion, anonymization, opt-out, or confidentiality obligations.
Legal Risks

No new legal risks can be reliably identified without the text of the additions. In particular, the missing language could materially affect:

  • Data ownership and licensing rights
  • Confidentiality and privacy protections
  • Use of personal or regulated data
  • AI model training and service improvement
  • Retention and deletion obligations
  • Customer opt-out or consent requirements
  • Indemnity, liability, and compliance exposure
Required Information

Please provide the actual 99-word addition, preferably with the surrounding contract language and any deletion or replacement markers. Without that text, a substantive legal comparison is not possible.

2026-08-24 · Privacy Policy

shrank 7.0% · Observed by clause.watch

Summary

The diff only states that approximately 99 words were removed from the document. It does not identify which words, clauses, or sections were deleted.

Key Legal Impact
  • Cannot determine the substantive changes: Without the actual deleted language, it is not possible to assess whether the removals affect liability, confidentiality, intellectual property, termination, data protection, or other legal obligations.
  • Potential narrowing of protections: Deletions can remove customer rights, provider obligations, warranties, limitations on use, or procedural safeguards. The legal effect depends entirely on the omitted text.
  • No clear indication of changed obligations: The available diff does not show whether either party’s duties, remedies, or risk allocation have changed.
Customer Data and AI Training
  • No identifiable AI-training change: The supplied diff does not show any language concerning whether customer data may be used to train, fine-tune, evaluate, or improve artificial-intelligence or machine-learning models.
  • Risk cannot be assessed: The removed text might have contained a prohibition, consent requirement, opt-out right, de-identification condition, ownership provision, or disclosure about AI training. Conversely, it may have been unrelated.
  • Important provisions to verify: Review the deleted language for terms such as *train*, *fine-tune*, *improve*, *develop*, *machine learning*, *artificial intelligence*, *models*, *inputs*, *outputs*, *aggregated data*, *de-identified data*, and *service improvement*.
Recommended Next Step

Provide the actual before-and-after text, or a redline showing the 99 deleted words. Without that material, no reliable conclusion can be reached about the legal significance of the amendment or the treatment of customer data for AI training.

2026-08-24 · Privacy Policy

grew 7.5% · Observed by clause.watch

Summary

The diff only states: “Added approximately 99 words to the document.” It does not include the actual added language or identify which provisions changed.

AI Training and Customer Data

  • No conclusion can be reached about whether customer data may be used to train, fine-tune, evaluate, or otherwise improve AI models.
  • The diff does not reveal whether the new language:
  • Grants the provider a license to use customer data;
  • Permits use of inputs, outputs, prompts, or account information for model training;
  • Allows data to be aggregated, anonymized, or de-identified;
  • Creates opt-out or deletion rights;
  • Applies different rules to personal data, confidential information, or customer content; or
  • Limits use to service delivery and security purposes.

Other Legal Risks

The actual 99-word addition is necessary to assess potential changes involving:

  • Data ownership and intellectual-property rights;
  • Confidentiality;
  • Privacy and regulatory compliance;
  • Security and breach responsibilities;
  • Retention and deletion;
  • Subcontractors or third-party AI providers;
  • Warranties, indemnities, and liability limits; and
  • Whether the new terms apply retroactively or override conflicting provisions.

Conclusion

No substantive legal analysis is possible from the supplied diff because the added contractual language is missing. The complete text of the approximately 99-word addition, together with any surrounding or replaced language, should be provided for a reliable assessment—particularly of AI-training rights and customer-data use.

2026-08-23 · Privacy Policy

shrank 7.0% · Observed by clause.watch

Summary of Important Changes

1. Contact details and privacy-request channels

The revision appears to make several administrative and formatting changes to Kape’s contact information:

  • References to pd@kape.com appear to be removed or altered in some locations, including:
  • Requests to exercise privacy rights;
  • General privacy inquiries; and
  • The underage-user contact process.
  • support@kape.com is added to Kape’s postal contact details.
  • Users may contact Kape:
  • By post;
  • Through the website contact form;
  • By telephone using the number published on the website; or
  • By email using the address published on the website.
  • The wording changes from specifying a particular telephone number or email address to referring to contact details published “from time to time.”
2. Potential legal and operational risks
  • Unclear privacy-rights contact route: If pd@kape.com has been removed as the dedicated privacy contact, the policy should clearly identify the current channel for data-subject requests. Ambiguity could make it harder for customers to exercise rights such as access, deletion, or objection.
  • Dynamic contact information: Referring users to contact details that may change on the website can create uncertainty and evidentiary issues. The company should ensure that the current contact channels are consistently displayed and monitored.
  • Inconsistent disclosures: The diff appears to leave multiple references to pd@kape.com, while adding support@kape.com elsewhere. Inconsistent contact details could result in missed requests or complaints about inadequate transparency.
  • DPO information: The policy continues to identify a data protection officer and provides contact details, but the treatment of the DPO email address should be checked for consistency throughout the policy.
3. AI-model training and customer data

No express changes concerning AI, machine learning, model training, automated model development, or use of customer data to train AI systems are visible in this diff.

The shown revisions do not appear to:

  • Authorize training AI models using customer data;
  • Expand the purposes for which personal data may be processed;
  • Add a new legal basis for AI training;
  • Permit sharing data with AI providers; or
  • Change retention, profiling, or automated-decision provisions.

Accordingly, based solely on this diff, there is no identifiable new AI-training risk. However, the complete privacy policy should be reviewed separately to confirm whether existing language on analytics, service improvement, aggregated data, or third-party providers could already cover AI-related processing.

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