clause.watch Contracts Recent changes Start monitoring

Monitored company

Stamps.com

clause.watch tracks 2 legal documents published by Stamps.com, re-reading each one every six hours. Below is what each document covers, in plain English.

Privacy Policy

102,063 characters · Read the original

Privacy Policy Overview

Effective date: March 18, 2026

Applies to: Auctane and its affiliated brands, including ShipStation, ShippingEasy, Endicia, Stamps.com, ShipEngine, GlobalPost, and others, where Auctane acts as the data “controller.” If Auctane processes data only on behalf of a business customer as a “processor,” the customer agreement or Data Processing Agreement may control instead.

1. Data Collection & Usage

Information collected

Auctane may collect:

  • Account and identity data: name, address, email, phone number, account credentials, billing and payment information.
  • Transaction and commercial data: purchases, postage and shipping activity, subscription fees, transaction history, and carrier-related information.
  • Technical and usage data: IP address, log files, browser and device identifiers, operating system, pages viewed, links clicked, referring URLs, timestamps, cookies, and similar tracking data.
  • Location data: GPS or other geolocation and motion information when location services are enabled.
  • Content and communications: information submitted through forms, surveys, feedback, customer-support chats, and interactions with the Services.
  • Inferences and profiles: preferences, interests, and other profiles used for personalization, advertising, and marketing.
  • Contacts: potentially device contacts where the user gives permission.

Auctane may obtain information from you, third-party accounts you connect, vendors, commercial sources, carriers, USPS, and other service providers.

Main uses

Information may be used to:

  • Create and administer accounts and process transactions.
  • Provide shipping, postage, support, fulfillment, and other requested Services.
  • Detect fraud, improve security, and prevent abuse.
  • Personalize Services, develop features, conduct analytics, and improve operations.
  • Send service communications, marketing, offers, and targeted advertising.
  • Create profiles and manage claims, litigation, legal, and regulatory obligations.

Key risk: The purposes are broad, including profiling, advertising, product development, and AI-related training/testing. Retention may continue after account closure for legal, fraud-prevention, dispute, reporting, and business purposes.

2. User Rights

Depending on location, users may request to:

  • Access or confirm whether Auctane holds their data.
  • Correct, update, or delete information, subject to exemptions.
  • Restrict or object to processing.
  • Withdraw consent where consent is the legal basis.
  • Receive portable data, particularly under GDPR/UK GDPR.
  • Opt out of marketing, targeted advertising, “sale” or sharing of data, and certain profiling.
  • Limit use of sensitive personal information in applicable jurisdictions.
  • Appeal a denied privacy request in many U.S. states.
  • Lodge complaints with a relevant privacy regulator.

Identity, residency, or authorization verification may be required. Rights can be limited by legal retention requirements, active transactions, fraud prevention, confidentiality, or the fact that Auctane processes information for another business customer.

3. Third-Party Sharing

Auctane may share data with:

  • Affiliates and subsidiaries.
  • Shipping and postal carriers, including USPS.
  • Payment processors, hosting companies, analytics providers, customer-support vendors, fraud-prevention providers, advertisers, survey providers, and communications vendors.
  • Marketing cooperatives, business partners, data brokers, and advertising platforms.
  • Government agencies, courts, and law enforcement when legally required or reasonably believed necessary.
  • Buyers or successors in a merger, sale, or transfer of the business.

Hashed or anonymized information may be shared for advertising, analytics, research, and marketing. California disclosures expressly identify identifiers, commercial information, browsing activity, geolocation, and inferences as potentially “sold” or “shared” under broad legal definitions.

Important: Connected carriers and third-party services have their own privacy policies and terms. Auctane disclaims responsibility for your use of carrier services.

4. AI/ML Training

The Policy expressly permits using user information for training, testing, and use of AI, including machine learning for customer support and service improvement. It also permits automated decision-making affecting recommendations, security monitoring, feature or service-tier access, and verification requirements.

Auctane says it will not permit third parties to use Personal Information to train their AI models or make automated decisions about users except as legally permitted and contractually safeguarded. This does not clearly exclude Auctane’s own internal AI training or testing.

5. Key User Obligations

  • Provide accurate information and update it where necessary.
  • Manage administrator access carefully; administrators may view, change, or delete personal data, and you are responsible for their actions.
  • Obtain appropriate permissions before submitting other people’s information or contacts.
  • By providing a phone number, consent to SMS contact; reply “STOP” to opt out. Message and data rates may apply.
  • Use cookies and connected services subject to their settings and separate policies.
  • Do not knowingly provide information of minors; Services are intended for adults.

6. Liability & Disputes

This Policy contains no comprehensive liability cap, warranty disclaimer, governing-law clause, arbitration requirement, or general dispute-resolution process. Those terms may appear in the applicable Terms of Service or customer agreement.

For unresolved privacy complaints, users may contact TrustArc/TRUSTe at no cost. GDPR-related complaints may be taken to a supervisory authority, and residual Data Privacy Framework complaints may be eligible for binding arbitration. Auctane states that internet transmission and storage are not completely secure.

7. Changes

Auctane may change the Policy at any time. For material changes to processing, it says it will make reasonable efforts to notify users through the Services, email, or website posting before the change takes effect. Otherwise, users should monitor the Policy. Changes are effective upon posting, and continued use constitutes consent; users who object may close their accounts.

Terms and Conditions

83,955 characters · Read the original

Terms and Conditions Overview

Document date: Last revised May 12, 2026

Important limitation: The Terms incorporate a separate Privacy Policy, carrier policies, and possibly a Customer Data Processing Agreement (DPA). Those documents are not included, so the full data practices and user rights cannot be determined from these Terms alone.

1. Data Collection & Usage

The Terms indicate that Stamps.com may collect and process:

  • Account information: Name, contact details, address, login credentials, account details, and information needed to verify identity or authenticate a phone number.
  • Payment and financial information: Credit/debit card details, bank account/ACH information, billing information, and account balances. Financial institutions may provide updated card or account information to Stamps.com.
  • Shipping and transaction data: Mailing addresses, package and label information, postage, tracking details, shipping weights, carrier selections, transaction history, and refund requests.
  • User-submitted content: Marketing campaign materials, emails, images, personal information, and other data uploaded or submitted through the Services.
  • Usage and technical information: The Terms specifically permit monitoring of use of Beta Services. Other website or software data collection is likely addressed in the Privacy Policy.

Data is used to provide and administer the Services, process postage and shipments, bill users, detect short-paid transactions, process refunds, comply with USPS and legal requirements, prevent misuse, and support or improve Beta Services.

You are responsible for obtaining all legally required consents before transferring personal data to Stamps.com and for ensuring compliance with privacy laws such as GDPR, HIPAA, and GLBA where applicable.

2. User Rights

The Terms do not provide a detailed list of privacy rights. They state that collection, use, and disclosure are governed by the Privacy Policy.

Depending on applicable law and the Privacy Policy, users may have rights such as access, correction, deletion, restriction, portability, or objection to processing. Businesses using Stamps.com as a data processor may also be covered by the incorporated Customer DPA.

Users can generally:

  • Cancel their account or subscription.
  • Request refunds for eligible unused or misprinted labels within 30 days, subject to carrier approval and other conditions.
  • Request refunds of eligible non-offer postage balances when closing an account, subject to outstanding debts and USPS rules.

3. Third-Party Sharing

Personal information may be disclosed to:

  • USPS
  • Other postal and shipping carriers
  • Carrier partners, consolidators, resellers, wholesalers, and other service partners
  • Affiliates, vendors, and payment providers
  • Collection agencies where amounts remain unpaid
  • Government authorities where required or permitted, including for USPS debt collection or legal compliance

Third parties may apply their own privacy policies and terms. Users should review the relevant carrier and partner policies before using those services.

4. AI/ML Training

The Terms do not expressly state that customer data is used to train general-purpose AI or machine-learning models.

However:

  • Stamps.com may monitor Beta Service usage and use that information to improve Beta Services or other products.
  • Feedback, suggestions, and recommendations may be used, modified, commercially exploited, and incorporated into products under a broad, perpetual, royalty-free license.
  • The incorporated Privacy Policy may contain additional AI, analytics, or model-training provisions.

Users should review that Privacy Policy and any DPA for a definitive answer.

5. Key User Obligations and Restrictions

Users must:

  • Be at least 18 or the applicable age of majority.
  • Provide accurate account and payment information and protect passwords/API keys.
  • Pay subscription, postage, carrier, adjustment, add-on, and other applicable charges.
  • Comply with USPS rules, carrier requirements, shipping laws, export controls, privacy laws, and email marketing laws.
  • Obtain consent for personal data and bulk email recipients.
  • Use only content they own or are authorized to use.
  • Avoid spam, purchased or rented email lists, unlawful content, prohibited goods, harassment, hate, and threats.

Users may not reverse engineer, copy, resell, sublicense, bypass security, share accounts, evade billing, or use personal accounts beyond permitted location, employee, or business-size limits. Violations can result in suspension, termination, additional charges, or indemnification obligations.

6. Liability and Disputes

  • Services are provided “as is,” with broad warranty disclaimers.
  • Stamps.com disclaims responsibility for outages, errors, data loss, unauthorized interception, shipping issues, and many consequential or indirect losses.
  • Liability is generally capped at the greater of one month’s service fee or $30, except where law requires otherwise.
  • Users must defend and indemnify Stamps.com for claims arising from their use, violations, submitted content, or infringement of third-party rights.
  • Most disputes must be resolved through individual binding arbitration under JAMS rules. Users waive jury trials and class, collective, representative, and private-attorney-general actions.
  • Texas law governs. Small-claims cases and certain intellectual-property or injunctive-relief disputes are exceptions.

7. Changes to the Terms

Stamps.com may change the Terms at any time without prior notice. Posting the revised Terms online is considered sufficient notice. The revision date appears at the top, and continued use after the effective date means acceptance. Monthly subscription price increases require at least 30 days’ notice, with cancellation available before the increase takes effect.

Change history

2026-09-06 · Privacy Policy

grew 6.7% · Observed by clause.watch

The wording changed. No written summary was produced for this revision.

2026-09-04 · Privacy Policy

shrank 6.2% · Observed by clause.watch

The wording changed. No written summary was produced for this revision.

2026-09-04 · Privacy Policy

grew 6.7% · Observed by clause.watch

The wording changed. No written summary was produced for this revision.

2026-09-02 · Privacy Policy

shrank 6.2% · Observed by clause.watch

The wording changed. No written summary was produced for this revision.

2026-09-02 · Terms and Conditions

shrank 2.4% · Observed by clause.watch

The wording changed. No written summary was produced for this revision.

2026-09-02 · Privacy Policy

grew 6.7% · Observed by clause.watch

The wording changed. No written summary was produced for this revision.

2026-09-01 · Terms and Conditions

grew 2.5% · Observed by clause.watch

Summary of Important Changes

1. Reporting abuse process added or clarified

The revised text adds a customer-abuse reporting procedure:

  • Users who believe a Stamps.com customer is violating the Terms should notify Stamps.com.
  • Suspected spam from a Stamps.com customer should be reported to the customer-care team.
  • A telephone number is provided: 1-888-434-0055.
  • Customer-care hours are stated as Monday–Friday, 8 a.m.–8 p.m. CST.
  • Stamps.com may suspend or terminate an account for violations.

Risk/impact: This creates a clearer enforcement and complaint channel but does not appear to impose new substantive obligations on customers beyond reporting suspected abuse. The repeated and intermingled text in the diff suggests possible formatting or document-generation problems that should be corrected before publication.

2. Warranty disclaimers are restated and expanded in wording

The revised language states that Stamps.com makes no:

  • “Promises, warranties, or representations of any kind”; and
  • Express, implied, statutory, or other warranties or conditions concerning the agreement’s subject matter.

It expressly includes disclaimers of implied warranties of:

  • Merchantability;
  • Fitness for a particular purpose; and
  • Non-infringement.

The revised text also states that the website and Services may not be uninterrupted, error-free, or otherwise reliable in operation.

Risk/impact: The practical effect is a broad limitation of Stamps.com’s warranties and performance assurances. Customers may have less contractual basis to claim that the Services must meet particular quality, availability, or functionality standards. The wording appears largely to complete or reorganize the existing disclaimer rather than introduce an entirely new concept, but the “no promises…of any kind” language is particularly broad.

3. Website/footer content added

The diff adds extensive navigation, product, company, privacy, and promotional footer material, including links or references to:

  • “Do Not Sell My Personal Information”;
  • “Limit the Use Of My Personal Information”; and
  • “Cookie Settings.”

It also includes shipping-rate and FedEx-discount qualifications.

Risk/impact: These additions appear primarily informational or website-related, but incorporated links and rate disclaimers could affect users’ understanding of pricing, privacy choices, and available services.

4. AI-model training and customer data

No provision in the supplied diff expressly authorizes, restricts, or changes the use of customer data to train AI models. There is no clear language addressing:

  • Training, fine-tuning, or improving AI models;
  • Use of customer content or shipment data for machine learning;
  • De-identification or aggregation for AI purposes; or
  • Opt-out, ownership, confidentiality, or retention rights related to AI training.

A complete review would require comparison against the full prior and revised Terms and any separate Privacy Policy or data-processing terms.

2026-08-31 · Terms and Conditions

shrank 2.4% · Observed by clause.watch

Diff Analysis

Key Limitation

The supplied diff only states:

> “Added approximately 273 words to the document”

It does not include the actual added, deleted, or replacement language. As a result, it is not possible to identify the legal changes or assess new risks.

AI Training and Customer Data

No conclusions can be drawn about whether the changes:

  • Permit the customer’s data to be used to train, fine-tune, or improve AI models;
  • Allow use of inputs, outputs, prompts, personal data, or confidential information for training;
  • Apply training rights to human review, data labeling, analytics, or product development;
  • Distinguish between aggregated, de-identified, pseudonymized, or identifiable data;
  • Provide an opt-out, require consent, or impose limitations on training;
  • Allow data to be shared with affiliates, subprocessors, or third-party AI providers;
  • Establish retention, deletion, security, or confidentiality obligations for training data; or
  • Grant the provider ownership or broad license rights over customer data or AI-generated outputs.

Other Legal Risks

The actual text is also needed to evaluate potential changes involving:

  • Intellectual-property ownership and licensing;
  • Confidentiality and permitted disclosures;
  • Privacy and data-protection compliance;
  • Liability, indemnities, and warranties;
  • Service suspension or termination rights;
  • Subprocessor and third-party-provider use;
  • Data retention and deletion;
  • Audit, compliance, or regulatory obligations; and
  • Changes to governing law, dispute resolution, or notice requirements.

Information Needed

Please provide the full diff, including the text inside {}, [], and []{}. Without the underlying wording, any substantive legal analysis would be speculative.

2026-08-30 · Terms and Conditions

grew 2.5% · Observed by clause.watch

Structured Summary of Important Changes

1. New/expanded abuse-reporting procedure

The revised text adds a “Reporting Abuse” process. Customers are instructed to:

  • Notify Stamps.com if they believe another customer is violating the Terms.
  • Report suspected spam originating from a customer.
  • Contact Stamps.com’s care team at 1-888-434-0055, Monday–Friday, 8 a.m.–8 p.m. CST.

The text also retains the right to suspend or terminate an account for violations.

Risk/impact: This creates an express reporting channel but does not state how reports will be investigated, whether the reporter’s identity will be protected, or what standards apply before suspension or termination. Customers could face account disruption based on abuse allegations, with no added notice, appeal, or evidentiary process.

2. Warranty disclaimer language reorganized and slightly expanded

The legal disclaimer has been moved or interrupted by the abuse-reporting language and is restated in substantially similar form. The revised wording states that:

  • The website, services, software, links, and documentation are provided “as is.”
  • Stamps.com makes no promises, warranties, or representations of any kind.
  • All express, implied, statutory, and other warranties are disclaimed, including:
  • Merchantability;
  • Fitness for a particular purpose; and
  • Non-infringement.
  • Stamps.com does not represent or warrant that the website or services will be uninterrupted or error-free.

Risk/impact: The practical effect is a broad limitation of Stamps.com’s responsibility for service defects, downtime, errors, and potentially infringement. The diff does not show a new monetary liability cap or other specific limitation-of-liability terms, but the formatting makes it difficult to determine whether the disclaimer is complete and correctly placed.

3. Significant formatting/content-integrity issue

The diff contains apparent accidental insertion of website navigation, marketing copy, contact information, footer material, and unrelated ShipStation/Auctane content, including:

  • “Mail and Ship Business Solutions Resources…”
  • App and shipping-navigation links;
  • “ShipStation Global” language;
  • Copyright, privacy, cookie, and “Do Not Sell” links;
  • FedEx rate disclaimers.

Risk/impact: If this material appears in the operative Terms, it may create ambiguity about which entity, services, rates, privacy notices, or shipping conditions govern the customer relationship. The document should be checked against the signed or published version before relying on it.

4. AI-model training and customer-data use

No language in the supplied diff expressly addresses:

  • Training AI or machine-learning models;
  • Using customer data, content, shipment data, or personal information to train models;
  • Opt-out rights;
  • Model-improvement rights;
  • Human review or automated decision-making.

Accordingly, the diff shows no identifiable change concerning AI training or use of customer data for AI development. Any such rights would need to be reviewed in other Terms, a privacy policy, data-processing addendum, or product-specific agreement.

2026-08-30 · Privacy Policy

shrank 6.2% · Observed by clause.watch

The wording changed. No written summary was produced for this revision.

2026-08-29 · Terms and Conditions

shrank 2.5% · Observed by clause.watch

Summary

The diff only states that approximately 273 words were added, but does not include the actual added language or identify where it appears.

Legal and Commercial Impact

Because the substantive text is missing, it is not possible to determine:

  • What contractual rights or obligations were added;
  • Whether liability, indemnity, confidentiality, security, payment, termination, or governing-law provisions changed;
  • Whether the customer accepted new restrictions or operational requirements;
  • Whether the additions conflict with existing provisions; or
  • Whether the changes materially increase the customer’s legal or commercial risk.

AI Training and Customer Data

The provided diff does not contain enough information to assess whether customer data may be used to train AI models. In particular, the missing language could potentially address:

  • Whether customer data, prompts, inputs, outputs, or usage data may be used for model training or improvement;
  • Whether such use is automatic or requires customer consent;
  • Whether data is anonymized, aggregated, de-identified, or retained in identifiable form;
  • Whether the provider may share data with affiliates, contractors, or third-party AI providers;
  • Whether the customer can opt out of training or withdraw consent;
  • How long data is retained and when it is deleted;
  • Whether data may be used to train general-purpose models benefiting other customers; and
  • Whether the provider gives any confidentiality, security, or intellectual-property protections for training use.

Conclusion

No reliable legal analysis can be performed from the supplied diff because it contains only a word-count description and not the changed contractual language. The complete redline—or at least the 273 added words and the surrounding provisions—is needed to identify new rights, obligations, and AI-training risks.

2026-08-29 · Privacy Policy

grew 6.7% · Observed by clause.watch

The wording changed. No written summary was produced for this revision.

2026-08-29 · Privacy Policy

shrank 6.2% · Observed by clause.watch

The wording changed. No written summary was produced for this revision.

2026-08-28 · Privacy Policy

grew 6.7% · Observed by clause.watch

The wording changed. No written summary was produced for this revision.

2026-08-28 · Terms and Conditions

grew 2.5% · Observed by clause.watch

Summary of Important Changes

1. Expanded warranty disclaimers

The revised text more clearly states that the Stamps.com website, services, software, links, and documentation are provided “as is.” It expressly disclaims:

  • Warranties and conditions of any kind;
  • Express, implied, statutory, or other warranties;
  • Implied warranties of merchantability;
  • Fitness for a particular purpose; and
  • Non-infringement.

It also adds that Stamps.com makes no representation or warranty that the website or services will be uninterrupted, error-free, or otherwise operate as expected.

Customer risk

This strengthens Stamps.com’s protection against claims based on service outages, software defects, inaccurate results, lack of suitability, or infringement. Depending on applicable law, some statutory consumer protections may not be waivable, but the revised language is intended to narrow available claims and remedies.

2. Abuse-reporting language and contact information

The diff adds or relocates language instructing users to report customers who violate the Terms or send suspected spam. It directs reports to Stamps.com’s customer-care team at:

1-888-434-0055, Monday–Friday, 8 a.m.–8 p.m. CST

The revised wording also indicates that Stamps.com may suspend or terminate an account for violations.

Customer risk

The reporting process is more explicit, but the diff does not appear to create a new investigative obligation, response deadline, or guaranteed enforcement process. Account suspension or termination remains a potential consequence of alleged violations.

3. No identifiable AI-training or model-training change

The provided diff contains no clear provision authorizing, restricting, or otherwise addressing the use of customer data to train artificial-intelligence or machine-learning models.

In particular, it does not expressly state whether customer data may be:

  • Used to train general-purpose AI models;
  • Used to improve Stamps.com’s products or algorithms;
  • Shared with AI vendors or service providers;
  • De-identified before model training; or
  • Excluded from model training at the customer’s request.
Important limitation

The diff appears highly corrupted or improperly aligned: portions of the existing disclaimer are repeatedly interleaved with new footer and abuse-reporting text. Accordingly, it is difficult to determine whether omitted text elsewhere in the complete Terms contains AI-related provisions. The full revised agreement and privacy policy should be reviewed separately for data-use and AI-training language.

4. Drafting and presentation concerns

The revised material appears to include duplicated text, misplaced footer content, and formatting errors. These defects could create ambiguity about the operative wording, particularly around the disclaimer section and customer-support information. The final published version should be checked against a clean redline and consolidated agreement.

2026-08-28 · Privacy Policy

shrank 6.3% · Observed by clause.watch

The wording changed. No written summary was produced for this revision.

2026-08-27 · Terms and Conditions

shrank 2.4% · Observed by clause.watch

Summary

The provided diff does not include the actual amended contract language. It only states:

> “Added approximately 273 words to the document”

Because the added words are not shown, it is not possible to determine:

  • What contractual provisions changed;
  • Whether customer data may be used to train, fine-tune, evaluate, or improve AI models;
  • Whether the customer granted a license or other rights in its data;
  • Whether confidential, personal, or regulated data may be processed for AI purposes;
  • Whether data may be retained, de-identified, combined with other data, or shared with affiliates or third parties;
  • Whether the customer has any opt-out, deletion, audit, or limitation rights; or
  • Whether liability, indemnity, confidentiality, security, or intellectual-property protections were changed.

AI-Training Risk Assessment

No specific AI-training changes can be identified from the information provided. The added language should be reviewed for terms such as:

  • “train,” “fine-tune,” “develop,” “improve,” or “evaluate” models;
  • “customer data,” “content,” “inputs,” “outputs,” or “usage data”;
  • Rights to use data in “aggregated,” “de-identified,” or “anonymized” form;
  • Perpetual, irrevocable, worldwide, royalty-free, or transferable licenses;
  • Permission to share data with service providers, affiliates, or third-party model providers;
  • Exceptions allowing retention or use after termination; and
  • Disclaimers stating that data may not be recoverable or that AI outputs may be used to improve services.

Information Needed

Please provide the actual 273 words added to the document, including any surrounding text and deletion/replacement markings. Without the substantive redline, a legal risk analysis would be speculative.

2026-08-27 · Terms and Conditions

grew 2.5% · Observed by clause.watch

Summary

The provided diff states only:

> “Added approximately 273 words to the document”

It does not include the actual added language, deleted language, or replacement text. Accordingly, it is not possible to determine what contractual terms changed or whether the changes create new legal risks.

AI Training and Customer Data

No substantive language concerning the following is provided:

  • Whether customer data may be used to train, fine-tune, or improve AI models
  • Whether prompts, inputs, outputs, or usage data may be retained
  • Whether customer data may be used to train shared or public-facing models
  • Whether training use requires customer consent or an opt-out
  • Whether anonymization, aggregation, or de-identification is required
  • Whether subcontractors or service providers may access data for AI training
  • Whether the customer owns or controls resulting models, weights, or improvements
  • Whether confidential information may be included in training datasets
  • Whether data may be transferred across borders or retained after termination

Risk Assessment

Because the actual 273-word addition is missing, the principal risk cannot be assessed. In particular, it is unknown whether the addition:

  • Expands the provider’s rights to use customer content
  • Creates a broad, perpetual, irrevocable, or royalty-free license
  • Permits use for model training without separate consent
  • Allows retention or reuse after the agreement ends
  • Limits the provider’s confidentiality or security obligations
  • Disclaims responsibility for outputs generated using customer data
  • Changes liability, indemnity, or regulatory compliance obligations

Information Needed

Please provide the full redline text, including the words shown in braces, brackets, and replacement notation. The substantive language is necessary to identify the precise changes and assess their effect on customer-data use and AI-model training.

2026-08-24 · Terms and Conditions

shrank 2.4% · Observed by clause.watch

Summary of Important Changes

1. New/relocated abuse-reporting language

The revised text adds a more detailed “Reporting Abuse” procedure. It instructs users to:

  • Notify Stamps.com if they believe a customer is violating the Terms.
  • Report suspected spam allegedly sent by a Stamps.com customer.
  • Contact Stamps.com’s care team at 1-888-434-0055, Monday–Friday, 8 a.m.–8 p.m. CST.

The existing consequence—Stamps.com may suspend or terminate an account—remains. The new language appears to clarify reporting channels rather than create a new substantive customer obligation. However, the wording is fragmented in the supplied diff and should be checked against the final rendered Terms.

2. Warranty disclaimer reorganized and expanded

The disclaimer in Section 16 has been substantially rewritten and rearranged. The revised language:

  • States that the website, services, software, variations, links, and documentation are provided “as is.”
  • Uses broader language disclaiming all promises, warranties, and representations of any kind.
  • Expressly disclaims express, implied, statutory, and other warranties and conditions.
  • Retains specific disclaimers for:
  • Merchantability;
  • Fitness for a particular purpose; and
  • Non-infringement.
  • Adds or clarifies that Stamps.com does not warrant that the website or services will be uninterrupted, error-free, or otherwise operate without defects.

This may marginally strengthen Stamps.com’s defensive position by making the disclaimer more comprehensive and explicit. The supplied diff contains duplicated and interleaved text, so it is important to verify that the final version does not contain drafting errors or accidentally omit related limitations of liability.

3. Website footer and marketing content added

The diff adds extensive website navigation, product links, business-resource links, copyright information, and shipping-rate disclaimers. These additions appear primarily to be webpage content rather than contractual provisions. Nevertheless, references to changing rates, discounts, surcharges, eligibility, and minimum charges could affect customer expectations if incorporated into the operative Terms.

4. AI training and customer-data use

No changes concerning AI, machine learning, model training, or use of customer data to train AI models are shown in this diff.

The diff does not add or modify language addressing:

  • Whether customer data, shipment data, personal information, or content may be used to train AI models;
  • Whether data may be de-identified or aggregated for model development;
  • Opt-out or objection rights;
  • Ownership of AI-generated outputs; or
  • Restrictions on disclosure of customer data to AI providers.

Any such terms would need to be located in another section, privacy policy, data-processing agreement, or product-specific terms.

2026-08-23 · Terms and Conditions

grew 2.5% · Observed by clause.watch

Summary

The provided diff does not include the actual amended contract language. It only states:

> “Added approximately 273 words to the document”

Because the text of the additions and deletions is not provided, it is not possible to determine:

  • What contractual obligations or rights changed;
  • Whether liability, indemnification, confidentiality, ownership, or termination provisions were modified;
  • Whether customer data may be accessed, retained, disclosed, or transferred differently; or
  • Whether customer data, prompts, outputs, or usage information may be used to train, fine-tune, evaluate, or improve AI models.

AI-Training Analysis

No specific language concerning AI models or training is included in the supplied diff. Accordingly, there is no basis to conclude whether the contract:

  • Permits or prohibits training on customer data;
  • Requires customer consent before training;
  • Applies only to de-identified or aggregated data;
  • Allows use of customer data for model improvement or product development;
  • Gives the provider ownership or a license to customer data or outputs;
  • Permits human review of data for training or quality assurance; or
  • Requires deletion or exclusion of customer data from training datasets.

Key Limitation

A reliable legal-risk analysis requires the actual text marked with additions ({}), deletions ([]), and replacements ([]{}). Please provide the full diff or the approximately 273 added words.

2026-08-23 · Terms and Conditions

shrank 2.4% · Observed by clause.watch

Summary of Important Changes

1. New abuse-reporting procedure

The revised text adds a “Reporting Abuse” process. Customers are instructed to:

  • Notify Stamps.com if they believe another customer is violating the Terms.
  • Report suspected spam allegedly sent by a Stamps.com customer.
  • Contact the customer-care team at 1-888-434-0055, Monday–Friday, 8 a.m.–8 p.m. CST.

Risk/impact: This creates a new reporting channel but does not clearly state how reports will be investigated, how quickly Stamps.com will respond, or whether the reporting party’s identity or information will be disclosed. The wording also appears incomplete or corrupted in places, making the precise obligations unclear.

2. Expanded and reorganized warranty disclaimer

The disclaimer has been substantially rewritten and consolidated. The revised language states that:

  • The website, services, software, variations, links, and documentation are provided “as is.”
  • Stamps.com disclaims all promises, warranties, and representations of any kind.
  • The disclaimer expressly covers express, implied, statutory, and other warranties.
  • It specifically excludes implied warranties of:
  • Merchantability;
  • Fitness for a particular purpose; and
  • Non-infringement.
  • Stamps.com makes no warranty that the website or services will be uninterrupted or error-free.

Risk/impact: The revised language is broadly favorable to Stamps.com and may reduce the customer’s ability to claim breach of warranty or seek remedies for service interruptions, errors, defects, or infringement-related issues. The substantive disclaimer appears largely similar to the prior wording but is expressed more comprehensively and prominently.

3. Apparent drafting and document-integrity problems

The diff contains repeated, overlapping passages and appears to insert unrelated website footer material, including navigation links, copyright language, shipping-rate disclaimers, privacy links, and references to ShipStation Global.

Risk/impact: These inclusions may be accidental, but they create uncertainty about which text forms part of the contractual Terms. The customer should obtain a clean, complete version before accepting the agreement.

4. AI training and use of customer data

No express change concerning AI training was identified. The supplied diff does not add or modify language stating that customer data, shipment data, content, personal information, or usage data may be used to train artificial-intelligence or machine-learning models.

However, because the diff is incomplete and malformed, the absence of an AI-training provision cannot be confirmed for the full agreement. The separate privacy policy, data-processing terms, or product-specific terms should also be reviewed.

2026-08-23 · Privacy Policy

grew 6.7% · Observed by clause.watch

No

2026-08-22 · Terms and Conditions

grew 2.5% · Observed by clause.watch

Summary

The diff does not include the actual added, deleted, or replaced legal language. It only states:

> “Added approximately 273 words to the document”

Accordingly, it is not possible to determine what contractual rights, obligations, liabilities, or data-use provisions changed.

AI Training and Customer Data

No substantive language is provided concerning:

  • Whether customer data may be used to train, fine-tune, or improve AI models;
  • Whether customer prompts, inputs, outputs, or other content are retained;
  • Whether data is anonymized, aggregated, or de-identified before use;
  • Whether customer data may be shared with affiliates, vendors, or third parties for model development;
  • Whether the customer can opt out of AI training or withdraw consent;
  • Ownership or licensing rights in customer data, prompts, outputs, or trained models;
  • Security, confidentiality, deletion, or retention obligations relating to training data; or
  • Restrictions on using sensitive, personal, confidential, or regulated information.

Risk Assessment

Because the actual text is missing, no reliable assessment can be made of:

  • Newly granted provider rights;
  • Expanded permitted uses of customer data;
  • Changes to confidentiality or privacy protections;
  • New indemnities, warranties, disclaimers, or liability limitations;
  • Changes to termination, deletion, or audit rights; or
  • Conflicts with data-protection laws or the customer’s internal policies.

Information Needed

Please provide the full diff, including the text marked as additions, deletions, and replacements. The added approximately 273 words alone are insufficient to identify the legal changes or assess whether customer data may be used to train AI models.

2026-08-21 · Privacy Policy

shrank 6.2% · Observed by clause.watch

No

2026-08-20 · Privacy Policy

grew 6.7% · Observed by clause.watch

The wording changed. No written summary was produced for this revision.

2026-08-19 · Privacy Policy

shrank 6.2% · Observed by clause.watch

The wording changed. No written summary was produced for this revision.

2026-08-18 · Terms and Conditions

shrank 2.5% · Observed by clause.watch

Executive Summary

The diff is highly malformed and appears to combine portions of the Terms with website navigation, footer content, and unrelated text. Based on the identifiable legal changes, the principal substantive revision expands the warranty disclaimer. No express change concerning the use of customer data to train AI models is shown.

Important Legal Changes

1. Expanded warranty disclaimer

The revised language expressly states that Stamps.com:

  • Makes no “promises, warranties, or representations of any kind” regarding the subject matter of the Terms; and
  • Disclaims all warranties and conditions, whether express, implied, statutory, or otherwise.

The revised text continues to identify implied warranties of:

  • Merchantability;
  • Fitness for a particular purpose; and
  • Non-infringement.

It also adds or clarifies that Stamps.com makes no representation or warranty that its website or Services will be:

  • Uninterrupted; or
  • Error-free.

Risk to customer: This broadens Stamps.com’s ability to deny responsibility for service defects, interruptions, errors, and failure to meet an implied quality or fitness standard. Customers may have fewer contractual remedies for operational failures, although mandatory legal protections may still apply depending on jurisdiction.

2. Abuse-reporting language appears to be inserted or rearranged

The diff adds language directing users to report suspected violations or spam from a Stamps.com customer to Stamps.com’s “care team” at 1-888-434-0055, with stated hours of Monday–Friday, 8 a.m.–8 p.m. CST.

Risk/concern: This appears operational rather than a material allocation of legal rights. However, the diff’s placement and repetition make it unclear whether this is intended to be part of the Terms or merely website content.

3. Account suspension or termination

The visible text retains language stating that Stamps.com may suspend or terminate an account when the Terms are violated. The diff does not clearly show a new termination standard, notice requirement, cure period, or customer appeal right.

AI Training and Customer Data

No provision in the supplied diff expressly:

  • Authorizes Stamps.com to use customer data, content, shipment information, or personal information to train AI models;
  • Prohibits such training;
  • Grants Stamps.com a license for AI training;
  • Addresses model inputs, outputs, de-identification, or retention; or
  • Provides an opt-out or deletion right relating to AI training.

Accordingly, the diff does not demonstrate a change to AI-training rights. A complete review should compare the privacy policy, data-processing terms, and any “AI,” “machine learning,” or data-license provisions that may not be included here.

Drafting/Document Integrity Concern

The diff contains substantial apparent webpage navigation, marketing, footer, and copyright text embedded in the Terms. Before relying on this version, confirm that the published document is complete, correctly sectioned, and free of accidental insertions or omissions.

2026-08-18 · Terms and Conditions

grew 2.5% · Observed by clause.watch

Summary

The supplied diff does not include the actual amended legal language. It only states:

> “Added approximately 274 words to the document”

Accordingly, it is not possible to determine what provisions changed, including whether the customer’s data may be used to train AI models.

AI Training and Data-Use Analysis

No substantive language concerning any of the following is shown:

  • Use of customer data to train, fine-tune, or improve AI or machine-learning models
  • Use of customer prompts, inputs, outputs, files, or personal information for model development
  • Whether data is used for service improvement, product development, analytics, or research
  • Whether customer data is de-identified, aggregated, anonymized, or retained
  • Whether the customer can opt out of AI training or data use
  • Sharing data with affiliates, contractors, vendors, or model providers
  • Ownership or licensing rights in customer data, inputs, or outputs
  • Retention, deletion, or security requirements applicable to AI-related data use

Risk Assessment

Because the 274 added words are not provided, no reliable legal risk assessment can be made. In particular, it cannot be determined whether the additions:

  • Expand the provider’s rights to use or commercialize customer data
  • Permit use of confidential or personal data to train general-purpose AI models
  • Create broad licenses to customer content or outputs
  • Limit the provider’s confidentiality, deletion, or security obligations
  • Shift responsibility to the customer for obtaining consent or complying with privacy laws
  • Permit data sharing with third-party AI vendors
  • Remove or narrow an existing opt-out or restriction

Information Needed

Please provide the actual redlined text, using the stated notation:

  • Additions: {added text}
  • Deletions: [deleted text]
  • Replacements: [old text]{new text}

Without the underlying wording, the only confirmed change is that approximately 274 words were added; their legal effect cannot be evaluated.

2026-05-12 · Terms and Conditions

Date stated by the publisher in the document

The publisher records this document as revised on this date (“Last revised May 12, 2026”).

Between 2022-12-16 and 2024-11-16 · Terms and Conditions

grew 6.7% · Reconstructed from Internet Archive captures

Structured Summary of Important Changes

1. Major apparent drafting/formatting problem

The diff appears internally corrupted or improperly merged. Text from the “Reporting Abuse” section is interleaved with Section 16’s legal disclaimers, and substantial website footer/marketing content is inserted into the Terms.

Examples include:

  • “If you think a Stamps.com customer is violating any of these Terms…”
  • Customer-support hours and telephone number
  • Navigation and marketing text such as “Mail & Ship,” “Compare Carrier Rates,” and “ShipStation Global is an intelligent logistics platform”
  • Footer links concerning privacy and personal-information sales/use

Risk: The resulting agreement may be ambiguous, difficult to interpret, or contain accidental omissions. The customer should obtain a clean, consolidated version before accepting it.

2. Reporting-abuse procedure added or expanded

The revised text adds a process for reporting suspected violations or spam originating from a customer. It directs users to notify Stamps.com and adds a customer-care telephone number:

  • 1-888-434-0055
  • Monday–Friday, 8 a.m.–8 p.m. CST

It also states that Stamps.com may suspend or terminate an account when the Terms are violated.

Risk: The reporting language does not clearly state what investigation process, notice, appeal rights, or evidentiary standards apply before suspension or termination. This may increase Stamps.com’s practical enforcement discretion.

3. Warranty disclaimer reorganized and potentially broadened

The revised language expressly disclaims:

  • All warranties and conditions, whether express, implied, statutory, or otherwise
  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Any representation that the website or Services will be uninterrupted or error-free

The “as is” disclaimer remains.

Risk: These provisions substantially limit remedies for service outages, defects, inaccuracies, or intellectual-property issues. Their enforceability may depend on applicable law, particularly for statutory consumer protections that cannot legally be waived.

4. AI-model training and customer-data use

No express change concerning AI training is visible in the supplied diff. The diff does not add or modify language stating that customer data, content, shipping information, or account data may be used to train, fine-tune, evaluate, or improve artificial-intelligence or machine-learning models.

The inserted footer includes privacy-related links such as “Do Not Sell My Personal Information” and “Limit The Use Of My Personal Information,” but these are navigation links—not operative contractual terms authorizing AI training.

Risk: Because the diff is incomplete or malformed, an AI/data-use provision could be missing from the extract. The customer should review the complete Terms and Privacy Policy for language allowing use of customer data for analytics, product improvement, automated systems, or AI training.

Watch this company's contracts

We re-read these documents every six hours and email you when the wording changes.

Start monitoring free