clause.watch Contracts Recent changes Start monitoring

Monitored company

Stamps.com

clause.watch tracks 2 legal documents published by Stamps.com, re-reading each one every six hours. Below is what each document covers, in plain English.

Privacy Policy

95,690 characters · Read the original

Privacy Policy Overview

Effective date: March 18, 2026

Applies to: Auctane and its affiliated brands, including ShipStation, ShippingEasy, Endicia, Stamps.com, ShipEngine, GlobalPost, and others, where Auctane acts as the data “controller.” If Auctane processes data only on behalf of a business customer as a “processor,” the customer agreement or Data Processing Agreement may control instead.

1. Data Collection & Usage

Information collected

Auctane may collect:

  • Account and identity data: name, address, email, phone number, account credentials, billing and payment information.
  • Transaction and commercial data: purchases, postage and shipping activity, subscription fees, transaction history, and carrier-related information.
  • Technical and usage data: IP address, log files, browser and device identifiers, operating system, pages viewed, links clicked, referring URLs, timestamps, cookies, and similar tracking data.
  • Location data: GPS or other geolocation and motion information when location services are enabled.
  • Content and communications: information submitted through forms, surveys, feedback, customer-support chats, and interactions with the Services.
  • Inferences and profiles: preferences, interests, and other profiles used for personalization, advertising, and marketing.
  • Contacts: potentially device contacts where the user gives permission.

Auctane may obtain information from you, third-party accounts you connect, vendors, commercial sources, carriers, USPS, and other service providers.

Main uses

Information may be used to:

  • Create and administer accounts and process transactions.
  • Provide shipping, postage, support, fulfillment, and other requested Services.
  • Detect fraud, improve security, and prevent abuse.
  • Personalize Services, develop features, conduct analytics, and improve operations.
  • Send service communications, marketing, offers, and targeted advertising.
  • Create profiles and manage claims, litigation, legal, and regulatory obligations.

Key risk: The purposes are broad, including profiling, advertising, product development, and AI-related training/testing. Retention may continue after account closure for legal, fraud-prevention, dispute, reporting, and business purposes.

2. User Rights

Depending on location, users may request to:

  • Access or confirm whether Auctane holds their data.
  • Correct, update, or delete information, subject to exemptions.
  • Restrict or object to processing.
  • Withdraw consent where consent is the legal basis.
  • Receive portable data, particularly under GDPR/UK GDPR.
  • Opt out of marketing, targeted advertising, “sale” or sharing of data, and certain profiling.
  • Limit use of sensitive personal information in applicable jurisdictions.
  • Appeal a denied privacy request in many U.S. states.
  • Lodge complaints with a relevant privacy regulator.

Identity, residency, or authorization verification may be required. Rights can be limited by legal retention requirements, active transactions, fraud prevention, confidentiality, or the fact that Auctane processes information for another business customer.

3. Third-Party Sharing

Auctane may share data with:

  • Affiliates and subsidiaries.
  • Shipping and postal carriers, including USPS.
  • Payment processors, hosting companies, analytics providers, customer-support vendors, fraud-prevention providers, advertisers, survey providers, and communications vendors.
  • Marketing cooperatives, business partners, data brokers, and advertising platforms.
  • Government agencies, courts, and law enforcement when legally required or reasonably believed necessary.
  • Buyers or successors in a merger, sale, or transfer of the business.

Hashed or anonymized information may be shared for advertising, analytics, research, and marketing. California disclosures expressly identify identifiers, commercial information, browsing activity, geolocation, and inferences as potentially “sold” or “shared” under broad legal definitions.

Important: Connected carriers and third-party services have their own privacy policies and terms. Auctane disclaims responsibility for your use of carrier services.

4. AI/ML Training

The Policy expressly permits using user information for training, testing, and use of AI, including machine learning for customer support and service improvement. It also permits automated decision-making affecting recommendations, security monitoring, feature or service-tier access, and verification requirements.

Auctane says it will not permit third parties to use Personal Information to train their AI models or make automated decisions about users except as legally permitted and contractually safeguarded. This does not clearly exclude Auctane’s own internal AI training or testing.

5. Key User Obligations

  • Provide accurate information and update it where necessary.
  • Manage administrator access carefully; administrators may view, change, or delete personal data, and you are responsible for their actions.
  • Obtain appropriate permissions before submitting other people’s information or contacts.
  • By providing a phone number, consent to SMS contact; reply “STOP” to opt out. Message and data rates may apply.
  • Use cookies and connected services subject to their settings and separate policies.
  • Do not knowingly provide information of minors; Services are intended for adults.

6. Liability & Disputes

This Policy contains no comprehensive liability cap, warranty disclaimer, governing-law clause, arbitration requirement, or general dispute-resolution process. Those terms may appear in the applicable Terms of Service or customer agreement.

For unresolved privacy complaints, users may contact TrustArc/TRUSTe at no cost. GDPR-related complaints may be taken to a supervisory authority, and residual Data Privacy Framework complaints may be eligible for binding arbitration. Auctane states that internet transmission and storage are not completely secure.

7. Changes

Auctane may change the Policy at any time. For material changes to processing, it says it will make reasonable efforts to notify users through the Services, email, or website posting before the change takes effect. Otherwise, users should monitor the Policy. Changes are effective upon posting, and continued use constitutes consent; users who object may close their accounts.

Terms and Conditions

86,055 characters · Read the original

Terms and Conditions Overview

Document date: Last revised May 12, 2026

Important limitation: The Terms incorporate a separate Privacy Policy, carrier policies, and possibly a Customer Data Processing Agreement (DPA). Those documents are not included, so the full data practices and user rights cannot be determined from these Terms alone.

1. Data Collection & Usage

The Terms indicate that Stamps.com may collect and process:

  • Account information: Name, contact details, address, login credentials, account details, and information needed to verify identity or authenticate a phone number.
  • Payment and financial information: Credit/debit card details, bank account/ACH information, billing information, and account balances. Financial institutions may provide updated card or account information to Stamps.com.
  • Shipping and transaction data: Mailing addresses, package and label information, postage, tracking details, shipping weights, carrier selections, transaction history, and refund requests.
  • User-submitted content: Marketing campaign materials, emails, images, personal information, and other data uploaded or submitted through the Services.
  • Usage and technical information: The Terms specifically permit monitoring of use of Beta Services. Other website or software data collection is likely addressed in the Privacy Policy.

Data is used to provide and administer the Services, process postage and shipments, bill users, detect short-paid transactions, process refunds, comply with USPS and legal requirements, prevent misuse, and support or improve Beta Services.

You are responsible for obtaining all legally required consents before transferring personal data to Stamps.com and for ensuring compliance with privacy laws such as GDPR, HIPAA, and GLBA where applicable.

2. User Rights

The Terms do not provide a detailed list of privacy rights. They state that collection, use, and disclosure are governed by the Privacy Policy.

Depending on applicable law and the Privacy Policy, users may have rights such as access, correction, deletion, restriction, portability, or objection to processing. Businesses using Stamps.com as a data processor may also be covered by the incorporated Customer DPA.

Users can generally:

  • Cancel their account or subscription.
  • Request refunds for eligible unused or misprinted labels within 30 days, subject to carrier approval and other conditions.
  • Request refunds of eligible non-offer postage balances when closing an account, subject to outstanding debts and USPS rules.

3. Third-Party Sharing

Personal information may be disclosed to:

  • USPS
  • Other postal and shipping carriers
  • Carrier partners, consolidators, resellers, wholesalers, and other service partners
  • Affiliates, vendors, and payment providers
  • Collection agencies where amounts remain unpaid
  • Government authorities where required or permitted, including for USPS debt collection or legal compliance

Third parties may apply their own privacy policies and terms. Users should review the relevant carrier and partner policies before using those services.

4. AI/ML Training

The Terms do not expressly state that customer data is used to train general-purpose AI or machine-learning models.

However:

  • Stamps.com may monitor Beta Service usage and use that information to improve Beta Services or other products.
  • Feedback, suggestions, and recommendations may be used, modified, commercially exploited, and incorporated into products under a broad, perpetual, royalty-free license.
  • The incorporated Privacy Policy may contain additional AI, analytics, or model-training provisions.

Users should review that Privacy Policy and any DPA for a definitive answer.

5. Key User Obligations and Restrictions

Users must:

  • Be at least 18 or the applicable age of majority.
  • Provide accurate account and payment information and protect passwords/API keys.
  • Pay subscription, postage, carrier, adjustment, add-on, and other applicable charges.
  • Comply with USPS rules, carrier requirements, shipping laws, export controls, privacy laws, and email marketing laws.
  • Obtain consent for personal data and bulk email recipients.
  • Use only content they own or are authorized to use.
  • Avoid spam, purchased or rented email lists, unlawful content, prohibited goods, harassment, hate, and threats.

Users may not reverse engineer, copy, resell, sublicense, bypass security, share accounts, evade billing, or use personal accounts beyond permitted location, employee, or business-size limits. Violations can result in suspension, termination, additional charges, or indemnification obligations.

6. Liability and Disputes

  • Services are provided “as is,” with broad warranty disclaimers.
  • Stamps.com disclaims responsibility for outages, errors, data loss, unauthorized interception, shipping issues, and many consequential or indirect losses.
  • Liability is generally capped at the greater of one month’s service fee or $30, except where law requires otherwise.
  • Users must defend and indemnify Stamps.com for claims arising from their use, violations, submitted content, or infringement of third-party rights.
  • Most disputes must be resolved through individual binding arbitration under JAMS rules. Users waive jury trials and class, collective, representative, and private-attorney-general actions.
  • Texas law governs. Small-claims cases and certain intellectual-property or injunctive-relief disputes are exceptions.

7. Changes to the Terms

Stamps.com may change the Terms at any time without prior notice. Posting the revised Terms online is considered sufficient notice. The revision date appears at the top, and continued use after the effective date means acceptance. Monthly subscription price increases require at least 30 days’ notice, with cancellation available before the increase takes effect.

Change history

2026-10-21 · Terms and Conditions

grew 2.5% · Observed by clause.watch

Summary

The supplied diff only states that “approximately 273 words” were added. It does not include the actual added language or identify which provisions changed.

AI Training and Data-Use Changes

  • Cannot be determined from the provided diff.
  • There is no text showing whether customer data may be:
  • Used to train, fine-tune, or improve AI models;
  • Used to train shared or “general” models available to other customers;
  • De-identified, aggregated, or pseudonymized for model development;
  • Retained for training after termination;
  • Shared with affiliates, vendors, or subprocessors for AI-related purposes;
  • Excluded from training unless the customer opts in or opts out;
  • Subject to deletion, confidentiality, security, or data-localization restrictions.

Other Legal Risks

The legal impact of the addition cannot be assessed without the actual wording. In particular, the missing text may affect:

  • Ownership of customer data, outputs, or derived data;
  • Provider rights to use usage data, prompts, files, or feedback;
  • Confidentiality and permitted disclosures;
  • Privacy-law compliance and processing purposes;
  • Customer indemnity or liability exposure;
  • Data retention and deletion obligations;
  • Subprocessor and third-party access;
  • Changes to termination rights or service suspension;
  • Warranty disclaimers and limitations of liability.

Required Information

Please provide the actual 273-word addition, including any surrounding deleted or replacement language. Without the text, it is not possible to identify new obligations, permissions, restrictions, or risks—particularly regarding whether the customer’s data may be used to train AI models.

2026-10-21 · Privacy Policy

shrank 6.2% · Observed by clause.watch

The wording changed. No written summary was produced for this revision.

2026-10-19 · Privacy Policy

grew 6.7% · Observed by clause.watch

Yes

2026-10-18 · Terms and Conditions

shrank 2.4% · Observed by clause.watch

Executive Summary

The diff appears heavily corrupted or misaligned, with repeated fragments and website navigation content inserted into the Terms. Based on the text shown, the principal legal change is a reorganization and expansion of the warranty disclaimer. No provision addressing customer data use, AI training, machine learning, model development, or similar processing appears in the diff.

Important Changes

1. Warranty disclaimer is restated and expanded

The revised language states that the website, services, software, variations, links, and documentation are provided “as is.” It also states that Stamps.com makes no promises, warranties, or representations of any kind and specifically disclaims:

  • Express, implied, statutory, and other warranties;
  • Merchantability;
  • Fitness for a particular purpose;
  • Non-infringement; and
  • Any warranty that the website or services will be uninterrupted or error-free.

The earlier language contained substantially similar protections, including the “as is” disclaimer and exclusion of implied warranties. Accordingly, this appears primarily to be a reorganization and wording update, rather than a wholly new allocation of risk. However, the revised wording may be read as broader because it expressly refers to “representations” and “promises,” not only warranties.

2. Greater limitation of customer remedies

By disclaiming warranties that the services will be uninterrupted or error-free, the revised language increases the customer’s risk that service outages, software defects, inaccurate results, or operational failures will not support a warranty claim. The excerpt does not show whether the separate limitation-of-liability provisions were changed.

3. Reporting-abuse contact information added

The diff adds a reporting process directing users to notify Stamps.com if a customer violates the Terms or sends suspected spam. It includes a customer-care telephone number and operating hours:

> 1-888-434-0055, Monday–Friday, 8 a.m.–8 p.m. CST

This appears operational rather than a major change to customer rights or obligations. The surrounding text is garbled, so the final placement and exact wording should be verified.

4. Apparent website-content contamination

The diff inserts extensive navigation, marketing, copyright, shipping-rate, and footer text into the Terms, including references to ShipStation Global, Auctane, FedEx, privacy settings, and “Do Not Sell My Personal Information.”

These inclusions may be accidental extraction artifacts. If they are intended to form part of the Agreement, they create ambiguity about which website content, rate disclosures, privacy notices, and affiliated-brand terms are contractually incorporated.

AI Training and Customer Data

No new or amended language expressly permits or restricts using customer data to train AI models. The excerpt contains no references to:

  • Artificial intelligence or machine learning;
  • Training, fine-tuning, or improving models;
  • Customer content or data being used for model development;
  • De-identification or aggregation for training; or
  • Opt-out rights relating to AI.

A separate privacy policy or data-processing addendum should nevertheless be reviewed, because this diff does not establish that customer data is excluded from AI training.

2026-10-18 · Terms and Conditions

grew 2.5% · Observed by clause.watch

Structured Summary of Important Changes

1. Reporting Abuse Procedure Changed

The reporting-abuse language appears to have been substantially rewritten:

  • Previous language directed users to report suspected abuse involving a “Stamps.com website,” services, software, links, or documentation.
  • New language refers to reporting a “Stamps.com customer” that may be violating the Terms or sending spam.
  • Reports are now directed to the customer-care team at 1-888-434-0055, available Monday–Friday, 8 a.m.–8 p.m. CST.
  • The text states that Stamps.com may suspend or terminate an account following a report or violation.

Risk/impact:

The revised language may narrow or redirect the reporting process from general abuse involving Stamps.com services to conduct by customers. It also introduces a specific telephone reporting channel and operating hours. The diff is heavily fragmented, so the final placement and exact wording should be verified against the clean Terms.

2. Warranty Disclaimer Reorganized and Expanded

The disclaimer language was moved and reassembled into a more complete form. The revised text states that the website, services, software, links, variations, and documentation are provided “as is.”

It also expressly disclaims:

  • Promises, warranties, and representations of any kind;
  • Express, implied, statutory, or other warranties and conditions;
  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
  • Any warranty that the website or services will be uninterrupted or error-free.

Risk/impact:

This is a broad limitation of customer protections and may make it harder to pursue claims based on service defects, downtime, errors, suitability, or intellectual-property issues. The language appears primarily clarificatory or reorganized rather than creating an entirely new disclaimer, but the final version should be checked for any changes to liability caps, exclusions, or remedies.

3. Possible Document-Integrity Issue

The diff contains repeated sections, broken sentence fragments, and website footer/navigation content, including references to:

  • “Do Not Sell My Personal Information”;
  • “Limit The Use Of My Personal Information”;
  • Cookie settings and marketing/navigation links.

These appear to be webpage extraction artifacts rather than substantive contractual terms.

4. AI Training and Customer Data

No express change regarding AI or model training was identified. The diff does not add or modify language authorizing Stamps.com to:

  • Use customer data to train, fine-tune, or improve AI models;
  • Use shipping, transactional, personal, or uploaded data for machine learning;
  • Share customer data with AI providers; or
  • Opt customers out of AI-related processing.

Any AI-training terms would likely appear in a privacy policy, data-processing addendum, or separate acceptable-use/data-use provision not included in this diff.

2026-10-13 · Terms and Conditions

shrank 2.5% · Observed by clause.watch

Summary

The provided diff does not include the actual amended legal language. It only states:

> “Added approximately 273 words to the document”

Because the added text is not shown, it is not possible to reliably identify:

  • Changes to customer data rights or obligations
  • New permissions to collect, use, disclose, or retain data
  • Whether customer data may be used to train, fine-tune, evaluate, or improve AI models
  • Whether customer data may be shared with affiliates, vendors, or AI providers
  • New confidentiality, security, deletion, or anonymization provisions
  • Changes to liability, indemnification, audit rights, or regulatory compliance
  • Whether the changes apply retroactively or to previously collected data

AI Training Risk

No conclusion can be drawn about AI-model training from the information provided. The statement that approximately 273 words were added does not reveal whether the additions:

  • Permit use of customer content for model training or product improvement
  • Distinguish between customer data, inputs, outputs, telemetry, and de-identified data
  • Require consent or provide an opt-out
  • Allow human review of customer data
  • Permit retention after termination or deletion requests
  • Allow data to be transferred to third-party model providers

Required Information

Please provide the actual redlined text, including the additions and deletions shown using {}, [], and []{}. Once provided, the changes can be analyzed for legal effect and specific risks, particularly any authorization to use customer data for AI training.

2026-10-13 · Privacy Policy

shrank 6.3% · Observed by clause.watch

No

2026-10-12 · Terms and Conditions

grew 2.5% · Observed by clause.watch

Summary

The provided diff states only:

> “Added approximately 273 words to the document”

It does not include the actual added, deleted, or replaced contract language. As a result, the substantive legal changes cannot be analyzed.

AI Training and Customer Data

No language is provided addressing whether the customer’s data may be:

  • Used to train, fine-tune, or improve AI models;
  • Used to train models available to other customers or the public;
  • De-identified, aggregated, or otherwise transformed before model training;
  • Retained after the customer’s account ends;
  • Shared with AI providers, subprocessors, or affiliates;
  • Excluded from training by default or only upon customer request; or
  • Covered by confidentiality, security, ownership, or deletion obligations.

Accordingly, it is not possible to determine whether the amendment creates new permissions to use customer data for AI training or increases the customer’s privacy, confidentiality, or intellectual-property risk.

Other Legal Risks

The actual text is also required to assess potential changes involving:

  • Data ownership and license rights;
  • Confidentiality;
  • Security and breach obligations;
  • Data retention and deletion;
  • Subprocessors and third-party disclosures;
  • Indemnification and liability limits;
  • Regulatory compliance; and
  • Termination rights.

Required Information

Please provide the full diff, including the text within the addition, deletion, and replacement markers. Without that language, the only reliable conclusion is that approximately 273 words were added, but their legal effect is unknown.

2026-10-04 · Privacy Policy

grew 6.7% · Observed by clause.watch

The wording changed. No written summary was produced for this revision.

2026-10-03 · Privacy Policy

shrank 6.3% · Observed by clause.watch

The wording changed. No written summary was produced for this revision.

2026-09-28 · Terms and Conditions

shrank 2.4% · Observed by clause.watch

Summary of Important Changes

1. Reporting Abuse Procedure Added

The revised text adds a specific abuse-reporting process:

  • Users who believe a Stamps.com customer is violating the Terms are instructed to notify Stamps.com immediately.
  • Suspected spam originating from a Stamps.com customer should be reported to the Stamps.com care team.
  • A telephone contact number is provided: 1-888-434-0055.
  • Support hours are stated as Monday–Friday, 8:00 a.m.–8:00 p.m. CST.

Potential risks and implications:

  • Customers may be encouraged to report other customers based on suspected violations, including spam.
  • Stamps.com appears to retain discretion to suspend or terminate accounts following such reports, although the precise investigation or notice process is not stated.
  • The inserted language appears to disrupt or duplicate surrounding provisions, suggesting a formatting, drafting, or webpage-extraction error that should be corrected before publication.
2. Warranty Disclaimer Expanded and Reorganized

The revision restates and expands the “as is” disclaimer. It now expressly provides that Stamps.com makes no promises, warranties, or representations of any kind and disclaims all warranties and conditions, including:

  • Express, implied, statutory, or otherwise;
  • Merchantability;
  • Fitness for a particular purpose; and
  • Non-infringement.

The revised language also expressly states that Stamps.com does not warrant that its website or Services will be uninterrupted or error-free.

Potential risks and implications:

  • The language broadens and emphasizes the exclusion of warranties, reducing customers’ ability to claim that the Services failed to meet implied quality, suitability, or legal-compliance standards.
  • Depending on applicable law, some statutory warranties or consumer protections may not be waivable. The disclaimer should therefore be read together with any mandatory-law savings language elsewhere in the Agreement.
  • The changes appear primarily clarifying and consolidating rather than creating an entirely new liability concept. The provided diff does not show the complete limitation-of-liability provisions, so any change to damages caps or exclusions cannot be assessed.
3. Website/Footer and Marketing Content Added

The diff includes extensive website-navigation, product, copyright, privacy-link, rate, and FedEx-discount language. This appears to be webpage content accidentally incorporated into the Terms rather than substantive contractual language.

Risk: Including this material in the Agreement could create ambiguity about which portions are contractual and may produce inconsistencies with separate pricing, privacy, or service terms.

4. AI Training and Customer Data

No provision in the supplied diff expressly addresses:

  • Using customer data to train artificial-intelligence or machine-learning models;
  • Permitting use of customer content for model development;
  • De-identification or aggregation for AI training;
  • Opt-out rights; or
  • Restrictions on retaining or sharing training data.

Accordingly, the diff shows no identifiable change—expansion or restriction—in Stamps.com’s rights to use customer data for AI training. Other privacy or data-use provisions would need to be reviewed separately.

2026-09-27 · Terms and Conditions

grew 2.5% · Observed by clause.watch

Summary of Important Changes

1. New or relocated “Reporting Abuse” language

The diff adds a customer-abuse reporting procedure:

  • Customers are instructed to notify Stamps.com if they believe another customer is violating the Terms.
  • Suspected spam originating from a Stamps.com customer should be reported to Stamps.com.
  • Reports may be directed to Stamps.com’s “care team” at 1-888-434-0055, available Monday–Friday, 8 a.m.–8 p.m. CST.
  • The Terms state that Stamps.com may suspend or terminate an account for violations.
Potential risks and implications
  • Broad enforcement discretion: Stamps.com appears able to suspend or terminate accounts based on reported violations, without any added requirement for investigation, notice, cure period, or appeal.
  • Potential misuse of reporting: The language does not specify standards for substantiating complaints or protections against bad-faith reports.
  • Customer responsibility: Customers may need to monitor activity associated with their accounts and respond promptly to abuse allegations.

2. Warranty disclaimer language reorganized and expanded in presentation

The disclaimer section has been materially rearranged. The revised text states that the website, services, software, links, and documentation are provided “as is,” and that Stamps.com makes no promises, warranties, or representations of any kind.

The revised wording expressly disclaims:

  • Express, implied, statutory, and other warranties or conditions;
  • Merchantability;
  • Fitness for a particular purpose; and
  • Non-infringement.

It also states that Stamps.com does not represent or warrant that the website or services will be uninterrupted or error-free.

Potential risks and implications
  • Reduced remedies for service failures: Customers may have limited contractual grounds to claim that the services were defective, unavailable, inaccurate, or unsuitable.
  • Broader disclaimer wording: “No promises, warranties, or representations of any kind” may be broader than the prior formulation and could be intended to strengthen Stamps.com’s liability defenses.
  • Possible drafting ambiguity: The diff contains substantial duplication, truncation, and apparent webpage content inserted into the Terms. It is unclear whether this reflects the operative legal text or a formatting/version-control error. The final published version should be verified.

3. AI training and customer-data use

No provision in the supplied diff addresses the use of customer data to train, develop, fine-tune, evaluate, or improve artificial-intelligence or machine-learning models.

Accordingly, the diff does not appear to:

  • Grant or remove an AI-training license;
  • Define whether customer content, shipment data, or personal information may be used for AI training;
  • Provide an opt-out right; or
  • Add restrictions on automated processing.

The existing data-use terms should be reviewed separately for any broad rights to use customer data that could indirectly permit AI-related uses.

2026-09-25 · Terms and Conditions

shrank 2.5% · Observed by clause.watch

Summary

The supplied diff does not include the actual amended legal language. It only states:

> “Added approximately 273 words to the document”

Because the additions, deletions, and replacements are not shown, it is not possible to reliably identify:

  • Changes to the parties’ rights or obligations
  • New fees, liability, indemnity, confidentiality, or termination provisions
  • Changes to ownership or licensing of customer data
  • Whether customer data may be used to train, fine-tune, evaluate, or improve AI models
  • Whether data may be disclosed to affiliates, vendors, or third-party AI providers
  • New data-retention, deletion, security, or cross-border-transfer provisions
  • Whether the customer has any opt-out, consent, or audit rights

AI Training and Data-Use Analysis

No conclusion can be reached about AI-model training from the information provided. The statement that approximately 273 words were added does not reveal whether the new text:

  • Authorizes use of customer content or personal data for model training;
  • Limits training to de-identified, aggregated, or anonymized data;
  • Permits use for service improvement or product development;
  • Allows human review or access by subcontractors;
  • Grants the provider ownership or a broad license over customer data; or
  • Gives the customer a right to prohibit or opt out of such use.

These issues can materially affect confidentiality, privacy compliance, intellectual-property rights, and the customer’s control over its data.

Information Needed

Please provide the full diff, including the text within the addition, deletion, and replacement markers. The analysis should then compare the prior and revised wording and identify the practical and legal effect of each material change.

2026-09-24 · Terms and Conditions

grew 2.5% · Observed by clause.watch

Summary

The provided diff does not include the actual added, deleted, or replaced legal language. It only states:

> “Added approximately 274 words to the document”

As a result, it is not possible to identify:

  • Changes to customer data rights or permitted uses
  • Whether customer data may be used to train, fine-tune, or evaluate AI models
  • Any new data-retention, anonymization, or deletion provisions
  • Whether data may be shared with affiliates, vendors, or third parties
  • New confidentiality, security, or breach-notification obligations
  • Changes to liability, indemnification, audit, or compliance terms
  • Whether the customer has any opt-out or objection rights

AI-Training Risk

No conclusion can be drawn about AI-model training because the actual added language is missing. The statement that approximately 274 words were added does not reveal whether those words:

  • Authorize use of customer content to train general-purpose or product-specific models;
  • Permit use of data for model improvement, testing, monitoring, or automated decision-making;
  • Allow retention of prompts, outputs, metadata, or derived information;
  • Permit human review or use by subcontractors;
  • Restrict training to de-identified, aggregated, or anonymized data; or
  • Provide an opt-out, deletion, or no-training commitment.

Required Information

Please provide the complete redline or the text of the additions, deletions, and replacements. The analysis should specifically compare:

1. The prior and revised data-use permissions;

2. Any definition of “Customer Data,” “Content,” “Usage Data,” or “Aggregated Data”;

3. AI-training and model-improvement rights;

4. Retention, deletion, and de-identification provisions;

5. Third-party and subprocessors’ access; and

6. Remedies and liability if data is used beyond the agreed purpose.

2026-09-24 · Terms and Conditions

shrank 2.5% · Observed by clause.watch

Executive Summary

The diff appears heavily corrupted or improperly concatenated. It mixes unrelated website content, repeated fragments, and portions of the legal-disclaimer section. Subject to that limitation, the identifiable substantive changes are below.

Important Changes

1. Abuse-reporting language added or revised

The text adds a process for reporting customers who allegedly violate the Terms or send spam:

  • Customers are directed to notify Stamps.com immediately.
  • Reports should be made to the Stamps.com customer-care team.
  • A telephone number is provided: 1-888-434-0055.
  • Stated hours are Monday–Friday, 8 a.m.–8 p.m. CST.
  • Stamps.com may suspend or terminate an account after receiving such reports or identifying violations.

Risks and implications:

  • The reporting procedure may encourage account enforcement based on complaints, potentially without specifying an investigation process, notice requirement, or appeal rights.
  • The suspension/termination language could create operational risk for customers if an account is disabled based on an unverified allegation.
  • The inserted language appears to contain formatting and drafting errors, including “please report it to our customer care team,” which should be reviewed for accuracy and completeness.
2. Warranty disclaimer reorganized and expanded

The warranty disclaimer is substantially rewritten. The revised language states that the website, services, software, variations, links, and documentation are provided “as is.” It also states that Stamps.com makes no promises, warranties, or representations of any kind and expressly disclaims:

  • Express, implied, statutory, and other warranties;
  • Merchantability;
  • Fitness for a particular purpose; and
  • Non-infringement.

The revised text also adds that Stamps.com does not warrant that the website or services will be uninterrupted or error-free.

Risks and implications:

  • The language broadly limits customer remedies for service failures, defects, interruptions, inaccurate documentation, or intellectual-property issues.
  • Depending on applicable law, some disclaimers may be unenforceable, particularly for statutory rights or consumer protections.
  • The changes should be checked against the separate limitation-of-liability, indemnity, service-level, and refund provisions to ensure the contract does not create unintended conflicts.
3. Apparent unrelated website content inserted

The diff includes substantial non-contract material, including navigation links, marketing copy, carrier-rate disclaimers, copyright information, and references to ShipStation Global and Auctane.

Risk: This suggests a document-generation or redlining error. The final Terms should be reviewed to ensure that website content, outdated branding, carrier-specific terms, and unrelated privacy links have not been incorporated into the operative agreement.

AI Training and Customer Data

No provision in the supplied diff expressly addresses:

  • Using customer data to train AI models;
  • Using customer content for machine learning;
  • De-identification or aggregation for AI training;
  • Opt-out rights;
  • Ownership of model outputs; or
  • Restrictions on using personal, confidential, or transactional data for AI.

Accordingly, the diff shows no identifiable change regarding AI-model training or use of customer data for AI purposes.

2026-09-23 · Terms and Conditions

grew 2.5% · Observed by clause.watch

Summary

The supplied diff does not include the actual amended contractual language. It only states:

> “Added approximately 274 words to the document”

Accordingly, it is not possible to identify the legal effect of the additions or determine whether the customer’s data may be used to train AI models.

AI Training and Data-Use Provisions

No specific language is provided addressing:

  • Whether customer data may be used to train, fine-tune, evaluate, or improve AI models;
  • Whether prompts, inputs, outputs, usage data, or personal information are included;
  • Whether data is used for the provider’s general commercial purposes or only to provide services;
  • Whether customer data is anonymized, aggregated, de-identified, or retained;
  • Whether the customer can opt out of AI training or data-use practices;
  • Whether subcontractors or third-party AI providers may access the data;
  • Ownership and permitted use of model outputs or models trained using customer data; or
  • Security, deletion, confidentiality, or regulatory protections applicable to such data.

Risk Assessment

The change cannot be assessed without the actual text. In particular, the addition could materially expand the provider’s rights if it authorizes use of customer data for:

  • General model training or product improvement;
  • Sharing with affiliates, vendors, or third-party model providers;
  • Indefinite retention or reuse after termination;
  • Combining customer data with other users’ data; or
  • Creating derivative datasets, models, or analytics.

Conversely, the addition might reduce risk if it expressly prohibits training, limits use to service delivery, requires de-identification, provides an opt-out, or imposes deletion and confidentiality obligations.

Required Information

Please provide the 274 words that were added, together with any surrounding provisions they modify. The complete text is necessary to identify the contractual changes, assess AI-training rights, and flag conflicts with existing confidentiality, data-protection, intellectual-property, or security provisions.

2026-09-21 · Terms and Conditions

shrank 2.4% · Observed by clause.watch

Summary of Important Changes

1. Reporting-abuse procedure added or revised

The diff adds a detailed “Reporting Abuse” process. Customers are instructed to report suspected violations, including spam allegedly originating from another Stamps.com customer, to Stamps.com’s care team at:

  • Phone: 1-888-434-0055
  • Hours: Monday–Friday, 8 a.m.–8 p.m. CST

The provision continues to state that Stamps.com may suspend or terminate an account when its rules are violated.

Risk/impact: This gives Stamps.com an express enforcement and reporting mechanism, but the surrounding diff is internally repetitive and appears to contain formatting or editing errors. The final contractual version should clarify whether reports are mandatory, how complaints are investigated, and whether suspension or termination may occur without notice.

2. Warranty disclaimer reorganized and expanded in presentation

The warranty disclaimer is moved/reconstructed into a more conventional form. It states that the website, services, software, links, and documentation are provided “as is.” It disclaims all express, implied, statutory, and other warranties, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

The revised text also states that Stamps.com makes no representation or warranty that the website or services will be uninterrupted or error-free.

Risk/impact: The substantive disclaimer appears largely preserved rather than materially expanded. It significantly limits the customer’s ability to pursue claims based on service defects, downtime, errors, or suitability. Enforceability may depend on applicable law, particularly for statutory consumer protections that cannot legally be waived.

3. Possible document-integrity and drafting concerns

The diff contains repeated fragments, misplaced text, and website navigation, marketing, copyright, and shipping-discount content inserted into the Terms. It also appears to splice the “Reporting Abuse” section into the warranty disclaimer.

Risk/impact: These drafting artifacts create ambiguity about the operative language and could complicate interpretation, incorporation, or enforcement. A clean, consolidated version should be reviewed before publication.

4. AI model training and customer-data use

No express change concerning AI, artificial-intelligence training, machine learning, model development, customer data, or use of customer content to train models is visible in this diff.

The provided changes do not add or modify a data-use license, training right, data retention provision, anonymization standard, or opt-out mechanism. Any AI-training terms would need to be checked in other sections of the agreement, privacy policy, or incorporated service terms.

2026-09-16 · Terms and Conditions

grew 2.5% · Observed by clause.watch

Structured Summary of Important Changes

1. Reporting-abuse process added or restored

The revised text adds a new “Reporting Abuse” procedure. Customers are instructed to report another Stamps.com customer who may be violating the Terms, including suspected spam, to Stamps.com customer care.

New contact details:

  • Telephone: 1-888-434-0055
  • Hours: Monday–Friday, 8:00 a.m.–8:00 p.m. CST

Stamps.com states that it may suspend or terminate an account after receiving such reports. This creates a potential enforcement risk for customers because the provision does not describe:

  • The investigation process;
  • The evidentiary standard;
  • Whether the accused customer receives notice or an opportunity to respond; or
  • Whether suspension may occur before an investigation is completed.
2. Warranty disclaimer reorganized and potentially broadened

The diff substantially rearranges the beginning of Section 16, “Legal Disclaimers; Limitation of Liability.” The revised wording states that Stamps.com makes no “promises, warranties, or representations of any kind” and specifically disclaims all warranties and conditions, whether:

  • Express;
  • Implied;
  • Statutory; or
  • Otherwise applicable.

The revised text continues to disclaim implied warranties of:

  • Merchantability;
  • Fitness for a particular purpose; and
  • Non-infringement.

It also states that the website, services, software, links, and documentation are provided “as is” and that Stamps.com does not represent or warrant that the website or services will be uninterrupted or error-free.

Although much of this appears to preserve the prior disclaimer, the phrase “promises, warranties, or representations of any kind” may be broader than the former wording and could be read as attempting to limit reliance on statements outside the formal agreement. The unusual repeated and fragmented text in the diff should be reviewed against the clean final agreement to confirm that no provisions were accidentally duplicated or omitted.

3. Website/footer and branding updates

The revision adds extensive website-navigation and marketing content, including links for business solutions, support, shipping, tracking, and related services. It also adds or updates:

  • “ShipStation Global” branding;
  • A statement that ShipStation Global is an intelligent logistics platform;
  • “2026 Auctane Inc.” copyright language;
  • Links concerning privacy, cookies, and personal-information sales or use; and
  • FedEx rate and discount disclaimers.

These additions appear primarily informational or website-related, but the privacy links may direct customers to separate policies that govern data processing.

4. Customer data and AI-model training

No express provision concerning AI, artificial intelligence, machine learning, model training, or use of customer data to train AI models appears in the supplied diff.

Accordingly, the diff does not appear to add, remove, or modify an express right to use customer data for AI training. However, customers should separately review the referenced privacy policy, cookie settings, and “Do Not Sell/Limit Use” notices, because those documents—not these Terms—may address analytics, automated processing, profiling, or model-development activities.

Overall Risk Assessment

The principal legal changes are the new abuse-reporting mechanism and the reorganized, potentially broader warranty disclaimer. The supplied diff does not identify a specific change authorizing AI training using customer data.

2026-09-15 · Terms and Conditions

shrank 2.4% · Observed by clause.watch

Summary

The supplied diff does not include the actual contractual language. It only states:

> “Added approximately 273 words to the document”

Accordingly, it is not possible to identify:

  • What provisions were added, deleted, or replaced;
  • Any changes to data ownership, licensing, confidentiality, or permitted uses;
  • Whether customer data may be used to train, fine-tune, evaluate, or improve AI models;
  • Whether such use applies to personal data, prompts, outputs, metadata, or derived data;
  • Whether customer consent, notice, or an opt-out right is required;
  • Any new retention, security, subprocessors, indemnity, or liability risks.

AI-Training Review

No conclusion can be drawn about AI-model training from the information provided. The actual added wording should be reviewed for terms such as:

  • “train,” “fine-tune,” “improve,” “develop,” or “enhance” models;
  • “customer data,” “content,” “inputs,” “outputs,” “usage data,” or “de-identified data”;
  • Rights that are “perpetual,” “irrevocable,” “worldwide,” “royalty-free,” or transferable;
  • Permission to use data after termination or for other customers;
  • Opt-out, deletion, confidentiality, or data-isolation commitments.

Information Needed

Please provide the full redline or the text of the additions, deletions, and replacements. Once supplied, the changes can be assessed for:

1. Scope of permitted data use

2. AI training and model-improvement rights

3. Customer control and opt-out rights

4. Confidentiality and privacy implications

5. Data retention and deletion

6. Allocation of liability and regulatory risk

2026-09-15 · Terms and Conditions

grew 2.5% · Observed by clause.watch

Summary of Important Changes

1. New or revised abuse-reporting process

The terms add a clearer “Reporting Abuse” procedure. Customers are instructed to notify Stamps.com if they believe another customer is violating the Terms or sending spam, and to report the matter to Stamps.com’s customer-care team.

The revision adds a telephone contact number and service hours:

  • 1-888-434-0055
  • Monday–Friday, 8 a.m.–8 p.m. CST

Risk/impact: This creates a more specific reporting channel but does not appear to create a guaranteed investigation, response, or enforcement obligation. Stamps.com retains discretion to suspend or terminate an account if abuse is reported or otherwise identified.

2. Warranty disclaimers are reorganized and expanded

The revised language more clearly states that the website, services, software, links, and documentation are provided “as is.” It expressly disclaims warranties and conditions of any kind, including:

  • Express, implied, statutory, or otherwise;
  • Merchantability;
  • Fitness for a particular purpose; and
  • Non-infringement.

It also adds that Stamps.com does not represent or warrant that the website or services will be:

  • Uninterrupted;
  • Error-free; or
  • Otherwise continuously operational.

Risk/impact: Customers have fewer contractual grounds to claim that the services failed to meet a particular quality, purpose, or legal standard. The language may also make service interruptions, software defects, and documentation errors harder to pursue as contractual warranty claims. The diff shown does not include the full limitation-of-liability provisions, so the financial effect cannot be assessed completely.

3. No apparent AI-training or model-development change

The provided diff contains no express language concerning artificial intelligence, machine learning, model training, model improvement, generative AI, or use of customer data to train AI models.

Accordingly, this diff does not appear to:

  • Grant Stamps.com a new right to use customer data for AI training;
  • Restrict or prohibit AI training;
  • Address whether customer content is anonymized or aggregated before use; or
  • Provide an opt-out or deletion right relating to AI models.

However, the absence of a change here does not establish that customer data cannot be used for AI-related purposes under other provisions of the Terms, privacy policy, or incorporated documents.

4. Website-content artifacts and possible drafting concern

The diff includes substantial navigation, marketing, footer, copyright, and contact text, including references to ShipStation Global and Auctane. These appear to be webpage-content artifacts rather than substantive contractual terms.

Risk/impact: The published version should be checked to ensure that duplicated or misplaced text has not been incorporated into the operative agreement.

2026-09-15 · Privacy Policy

grew 6.7% · Observed by clause.watch

No

2026-09-13 · Terms and Conditions

shrank 2.4% · Observed by clause.watch

Summary

The provided diff does not include the actual amended contract language. It only states:

> “Added approximately 273 words to the document”

Accordingly, it is not possible to identify the legal changes, new obligations, allocation of risk, or any provisions concerning use of customer data to train AI models.

AI Training and Customer Data

No substantive language is provided addressing whether:

  • Customer data may be used to train, fine-tune, or improve AI models;
  • Customer data may be used to develop products or services;
  • Inputs, outputs, prompts, or usage data may be retained or reviewed;
  • Data may be shared with affiliates, subprocessors, or third-party model providers;
  • Customer data will be anonymized, aggregated, or de-identified;
  • The provider gives any opt-out, deletion, confidentiality, or security protections; or
  • The provider claims ownership or other rights in customer data or AI-generated outputs.

Risk Assessment

Because the added 273 words are not shown, the following risks cannot be assessed:

1. Data-use expansion: Whether the provider received broader rights to use customer information.

2. AI-model training: Whether customer content can be incorporated into training datasets or used to improve models for other customers.

3. Confidentiality: Whether existing confidentiality obligations contain exceptions for AI processing or model development.

4. Ownership and licensing: Whether the provider receives a license to customer data, inputs, or outputs.

5. Retention and deletion: Whether data may be retained after termination or deletion requests.

6. Third-party disclosure: Whether data may be transferred to AI vendors, subprocessors, or other third parties.

7. Compliance exposure: Whether the new terms affect privacy, confidentiality, intellectual-property, or regulated-data obligations.

Information Needed

Please provide the full redline, including the text inside {}, [], and []{}. Without the actual additions, deletions, and replacements, no reliable legal analysis can be performed.

2026-09-12 · Terms and Conditions

grew 2.5% · Observed by clause.watch

Structured Summary of Important Changes

1. Reporting abuse process added or revised

The Terms now include a more detailed “Reporting Abuse” procedure. Customers are instructed to report suspected violations or spam originating from another Stamps.com customer to Stamps.com’s customer-care team at:

  • 1-888-434-0055
  • Monday–Friday, 8:00 a.m.–8:00 p.m. CST

Stamps.com may suspend or terminate the account of a customer who violates the Terms.

Risk/impact: This creates a clearer enforcement and reporting mechanism, but it does not appear to create a new customer obligation beyond reporting suspected abuse. The company retains broad discretion to suspend or terminate accounts.

2. Warranty disclaimer reorganized and expanded

The disclaimer language has been substantially reformatted and restated. The revised text provides that the Stamps.com website, services, software, links, and documentation are provided “as is.”

It expressly disclaims:

  • Promises, warranties, or representations of any kind;
  • Express, implied, statutory, or other warranties and conditions;
  • Implied warranties of merchantability;
  • Fitness for a particular purpose; and
  • Non-infringement.

The revised language also states that Stamps.com does not represent or warrant that the website or services will be uninterrupted or error-free.

Risk/impact: The practical effect is a broad limitation on Stamps.com’s responsibility for service defects, interruptions, errors, and suitability for the customer’s purposes. Customers may have fewer contractual remedies if the services fail or do not meet expectations, subject to any rights that cannot legally be waived.

3. Possible drafting or formatting issue

The diff contains duplicated, fragmented, and apparently misplaced text, including website navigation content and the abuse-reporting language appearing inside the legal-disclaimer section.

Risk/impact: If this reflects the actual published Terms rather than a comparison-tool error, the document may be ambiguous or difficult to interpret. The final clean version should be reviewed to confirm section numbering, placement, and continuity.

4. AI model training and customer data

No express change concerning AI, machine learning, model training, or use of customer data to train AI models appears in this diff.

The additions shown relate primarily to abuse reporting, customer support contact information, website content, and warranty disclaimers. The diff does not add language granting Stamps.com a right to use customer data, shipping data, personal information, or content for AI training. However, this conclusion is limited to the supplied excerpt; any separate privacy policy, data-processing terms, or incorporated terms should also be reviewed.

2026-09-12 · Privacy Policy

shrank 6.2% · Observed by clause.watch

No

2026-09-11 · Privacy Policy

grew 6.7% · Observed by clause.watch

The wording changed. No written summary was produced for this revision.

2026-09-07 · Terms and Conditions

shrank 2.4% · Observed by clause.watch

Summary

The supplied diff does not include the actual contractual language that was added, deleted, or replaced. It only states:

> “Added approximately 273 words to the document”

Accordingly, it is not possible to assess the legal effect of the changes.

AI Training and Data Use

  • No language was provided addressing whether the customer’s data may be:
  • Used to train, fine-tune, or improve AI models;
  • Used to develop products or services;
  • Combined with other customers’ data;
  • Reviewed by personnel or third-party providers;
  • Retained after termination; or
  • Subject to anonymization, de-identification, or aggregation.
  • No change can be identified regarding ownership of customer data, model outputs, prompts, inputs, or derived data.
  • No conclusions can be drawn about confidentiality, privacy, security, regulatory compliance, or opt-out rights.

Risk Assessment

Because the substantive additions are missing, the following potential risks cannot be evaluated:

  • Whether customer data may be used for generalized model training rather than solely to provide the contracted services;
  • Whether the customer must opt out, rather than provide affirmative consent;
  • Whether confidential, personal, regulated, or sensitive data may be processed for AI development;
  • Whether data is retained indefinitely or after contract termination;
  • Whether the provider disclaims responsibility for model memorization, disclosure, or inaccurate outputs; and
  • Whether the provider imposes additional obligations or liability limitations relating to AI use.

Required Information

Please provide the full redline or the 273 words that were added, including any deleted and replacement language. The actual wording is necessary to identify new obligations, permissions, restrictions, and risks—particularly any provisions concerning use of customer data to train or improve AI models.

2026-09-07 · Privacy Policy

shrank 6.2% · Observed by clause.watch

The wording changed. No written summary was produced for this revision.

2026-09-06 · Terms and Conditions

grew 2.5% · Observed by clause.watch

Summary

The diff does not include the text of the approximately 273 added words. It only states that additional wording was added.

Legal and Commercial Impact

Because the actual additions are missing, it is not possible to determine:

  • Whether the customer’s data may be used to train, fine-tune, evaluate, or improve AI models.
  • Whether such use is limited to aggregated, anonymized, or de-identified data.
  • Whether customer data may be shared with affiliates, subprocessors, or third-party AI providers.
  • Whether the customer can opt out of AI-training or model-improvement activities.
  • Whether the provider obtains rights to retain customer data after termination.
  • Whether the provider claims ownership of model outputs, derivatives, embeddings, prompts, or other materials generated from customer data.
  • Whether new confidentiality, security, regulatory, intellectual-property, or liability provisions were added.
  • Whether the changes apply retroactively to previously submitted customer data.

AI-Training Risk Assessment

No conclusion can be reached regarding AI-training rights without the added language. In particular, the review should identify any wording such as:

  • “use,” “process,” “analyze,” or “improve” the services;
  • “train,” “fine-tune,” “develop,” or “evaluate” models;
  • “de-identified,” “aggregated,” or “derived” data;
  • rights to use data “worldwide,” “perpetually,” or “irrevocably”;
  • permission to use data for “research,” “product development,” or “commercial purposes”; and
  • restrictions or exceptions concerning confidential information, personal data, or regulated data.

Required for a Complete Review

Please provide the actual 273 words added to the agreement, including any surrounding section headings or unchanged text needed to interpret them. Without that text, the legal effect of the amendment and any new customer-data or AI-training risks cannot be reliably assessed.

2026-09-06 · Privacy Policy

grew 6.7% · Observed by clause.watch

The wording changed. No written summary was produced for this revision.

2026-09-04 · Privacy Policy

shrank 6.2% · Observed by clause.watch

The wording changed. No written summary was produced for this revision.

Watch this company's contracts

We re-read these documents every six hours and email you when the wording changes.

Start monitoring free